Energy Services Professional
2 semanas atrás
EDP is a global energy company, which leads based on the values of Innovation, Sustainability and Humanization. Using the technology of the future, we create solutions that are highly focused on the needs of our people and our customers, never neglecting our role and contribution to society.
The **SM - HOME SERVICE & ENERGY **department aligned with EDP Comercial is hiring a **Energy Services Professional.**
- Collaborate in the operational development of services linked to EDP Comercial's Funciona and Packs;
- Monitor Field Force inputs/outputs with regard to cost control, KPI control, capacity calculation and adjustment in the face of legislative changes
- Supervision of the network of external providers through control of indicators and regular meetings with those responsible for the contracted companies.
- Implementation of continuous improvement actions in the services under your responsibility, including the definition of system requirements.
- Control and ensure the best delivery to the final customer with the greatest security and commitment of technicians assigned to the services
- Collaboration with the remaining service management team, operations and other internal support areas to achieve objectives
**What we are looking for**:
- Bachelor's or Master's Degree in Engineering, Management, Economics, among others;
- Relevant experience related to services such as:
- Technical assistance for home appliances or gas appliances
- Gas or electricity installations in residential or small business buildings,
- Post sales of brands,
- Marketplace service
- Other similar services
Availability to travel nationwide.
**About EDP**:
As a socially responsible company, we incorporate the principles of Diversity and Inclusion in our values and practices. To achieve all our goals, we intend to attract,develop, and retain different profiles, assuming diversity as a key innovation enabler and differentiator in our organization. We welcome and value all people, and we are committed to the inclusion and sense of belonging of each person who is part of the EDP Group
**What makes us proud as a Top employer**:
- TOP Employer Certification, by TOP Employers Institute (EDP Portugal; EDP Renováveis);
- Member of the Bloomberg Gender Equality Index (EDP Portugal; EDP Renováveis;);
- Conciliation Certification (Excellence level), by the Fundación Másfamília;
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