Empregos actuais relacionados com Helpdesk Specialist - Lisboa - RateHawk
-
Helpdesk Specialist
Há 3 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroHelpdesk Specialist - Polish Speaker Job DescriptionTN Portugal seeks a talented Helpdesk Specialist - Polish Speaker to join its team in Lisbon. As a key member of the support team, you will provide exceptional customer support, address inquiries, and resolve issues while maintaining accurate records of customer interactions.Responsibilities and...
-
IT Support Specialist
3 semanas atrás
Lisboa, Portugal JonesCorp Tempo inteiro**IT Support Specialist - Helpdesk ServiceDesk (French and English)** We are looking for professionals to join our IT Helpdesk ServiceDesk team in Lisbon, in the IT field. - Advanced knowledge in IT and support, particularly in resolving IT issues related to Windows and networks. - Fluency in French and English. - Proven experience in phone support with...
-
Helpdesk and Service Desk Specialist
Há 5 dias
Lisboa, Portugal Techinfor Tempo inteiroWe are looking for an Engineering Specialist with necessary technical background in the network environment, to carry out cross-country network improvement projects and support technical RUN team. **Helpdesk and Service Desk Specialist - **Miraflores** - Bachelors degree in computer science, information technology or related domains; - Strong experience...
-
Helpdesk Technician
Há 5 dias
Lisboa, Lisboa, Portugal Axians Portugal Tempo inteiroThe JobWe are seeking a Technical Support Specialist (Helpdesk) for a national banking sector project.Hardware and software supportNetworking and security expertiseMicrosoft technology proficiencyMain technologies: MS Windows, M365, Printers, Audiovisual equipment (Cisco), iPhone & Mac, Smart pass, Active Directory, Network protocols
-
Senior Helpdesk Manager
Há 6 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroJob DescriptionWe are seeking a highly skilled IT Support Specialist to lead our helpdesk team and ensure that our clients receive exceptional support. As a key member of our Technical Services team, you will be responsible for providing technical assistance, analyzing complex requests, and driving the team to achieve outstanding client satisfaction.
-
Cognizant IT Helpdesk Expert
Há 3 dias
Lisboa, Lisboa, Portugal Cognizant Tempo inteiroAbout CognizantCognizant is a global company that provides innovative solutions to the world's leading companies. We pride ourselves on our unique combination of rapid growth and international environment, which creates a dynamic and entrepreneurial spirit that fosters innovation and success.Job SummaryWe are looking for a skilled Technical Support...
-
Helpdesk and Service Desk Consultant
3 semanas atrás
Lisboa, Portugal Fox IT Tempo inteiroFox IT is a Portuguese consulting company that is, for the 2nd consecutive year, in the TOP of the 5% best SMEs in Portugal. Our Mission is to bring a new approach to the IT market, promoting a fairer exchange between us, our consultants and our customers. We are looking for a **Helpdesk and Service Desk Specialist **to join our team in...
-
Cloud Computing Specialist
1 dia atrás
Lisboa, Lisboa, Portugal InnoWave Tempo inteiroAbout the Role:InnoWave is seeking a Cloud Computing Specialist to lead and mentor a team of IT Helpdesk professionals. The ideal candidate will have a strong background in cloud platforms, system administration, and low-code development.Responsibilities:Foster a collaborative and innovative team environment, encouraging continuous learning and professional...
-
Helpdesk Analyst
4 semanas atrás
Lisboa, Portugal VML Commerce & Technology Tempo inteiroWe are currently seeking a proactive, skilled and enthusiastic 1st Line Helpdesk Analyst to join our team and provide first-level technical support to our customers. The team will provide coverage across both UK/Portugal hours and East Coast USA hours, working within a small rota to ensure the correct level of coverage. In our Lisbon or Porto office,...
-
Technical Support Specialist
Há 3 dias
Lisboa, Lisboa, Portugal Cognizant Tempo inteiroCompany OverviewCognizant is a global leader in digital transformation, providing innovative solutions to the world's leading companies. Our unique combination of rapid growth and international environment creates a dynamic and entrepreneurial spirit that fosters innovation and success.Job DescriptionWe are seeking an exceptional Technical Support Specialist...
-
IT Support Specialist
4 semanas atrás
Lisboa, Portugal Ankix Tempo inteiro**Oportunidade**: A Ankix é uma empresa especialista em competências tecnológicas que presta serviços nas áreas de IT Outsourcing e Consultoria / Desenvolvimento à medida. O nosso posicionamento carateriza-se pela qualidade e inovação das soluções que propomos, assim como pela dedicação e orientação para os nossos consultores & clientes, bem...
-
Customer Support Specialist
Há 7 dias
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroJob Title: Customer Support SpecialistAbout the RoleWe are seeking a highly skilled German-speaking Customer Support Specialist to join our team at Cross Border Talents. This key role is responsible for providing exceptional customer service and support via various communication channels.Key ResponsibilitiesAssist customers with inquiries, resolve issues,...
-
Polish Language Support Specialist
Há 4 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroWe are looking for a talented Polish Language Support Specialist to join our team in Lisbon, Portugal. In this role, you will be responsible for providing exceptional customer support to clients through various communication channels.About the JobThe successful candidate will have previous experience in customer support, helpdesk, or a similar role and...
-
Technical Support Specialist
Há 3 dias
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Cross Border Talents. As a key member of the support team, you will be responsible for providing exceptional customer service and technical support to clients in a fast-paced environment.Key ResponsibilitiesProvide technical support via phone, email, and chat to...
-
Italian Tech Advisor
Há 7 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroItalian Tech AdvisorAs a customer service specialist, your daily responsibilities will include:Providing first-line helpdesk support for all project employees and assisting them with their day-to-day technical issues.Solving emerging issues with precision and efficiency in a proactive manner.
-
Cybersecurity Specialist
Há 5 dias
Lisboa, Lisboa, Portugal Teleperformance Greece Tempo inteiroTeleperformance Greece invites you to apply for the position of Cybersecurity Specialist. As a German language support expert, you will be part of our Helpdesk team that helps customers stay safe online.We collaborate with leading IT Security Software companies dedicated to protecting personal data. Your role will involve assisting customers of antivirus...
-
Dutch Customer Specialist
Há 6 dias
Lisboa, Portugal Cross Border Talents Tempo inteiroWork in the Oil&Gas industry acting as an Individual Contributor in Customer Service/Contact Center/Concierge COE and key responsibilities would include* : Attend customer calls, emails, chat. Attend customer requests such as : Request for a price quotation. Checking product availability for a certain point in time. Checking order status. Request for...
-
IT Support Specialist
Há 3 dias
Lisboa, Lisboa, Portugal Cognizant Tempo inteiroCompany OverviewCognizant is a unique place to work due to its rapid growth and international innovative environment, creating opportunities for people with an entrepreneurial spirit.Job DescriptionAs an IT Helpdesk – 1st Level Support at Cognizant, you will collaborate with colleagues from around the world to create solutions for leading companies,...
-
Application Engineer Position
1 dia atrás
Lisboa, Lisboa, Portugal Decskill Tempo inteiroJob DescriptionWe are looking for an Application Support specialist to join our team in Lisbon. The ideal candidate will be proficient in English and German, with experience in helpdesk and application support, incident management tools, and root-cause analysis. Additionally, they should possess data security and IAM/access management knowledge, active...
-
IT Support
2 semanas atrás
Lisboa, Portugal TELUS Digital Tempo inteiroDescription and Requirements IT Support / Helpdesk (m/f/d) We are looking for an IT Support professional to join our Essen office (on-site) to ensure smooth IT operations and provide technical support. What we offer: - Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture - Advanced job...
Helpdesk Specialist
Há 1 mês
Emerging Travel Group is a company that provides services for accommodation and transfer online-booking for individual travelers and corporate clients. We have 3 global services - RateHawk, RoundTrip and ZenHotels - in production and 2000+ employees over the world.
We are looking for a Helpdesk specialist in our Portugal office to provide technical support to employees both on-site and off-site.
Your responsibilities will include:
- Combining first and second-line internal IT support;
- Internal users and corporate office equipment support;
- Office infrastructure support;
- Administering internal company services;
- Handling, escalating, and tracking requests in the internal ticket system;
- Managing IT assets (laptops, accessories, software licenses, etc.);
- Setting up workstations for employees;
- Interacting with services and hardware suppliers;
- Performing module-level repairs on laptops (we use Lenovo and Apple).
**Requirements**:
- General understanding of Active Directory domain services and experience in basic user and computer object operations;
- General understanding of computer networks (both physical and virtual) and troubleshooting skills;
- Basic skills in administering and troubleshooting Windows 10/11 and modern versions of macOS;
- Troubleshooting hardware-related issues;
- Ability to work with supporting documents from suppliers;
- Experience in writing user and technical documentation;
- Experience with video conferencing systems with conference room functionality (Google Meet, Zoom Rooms, Microsoft Teams, Logitech Lifesize, etc.) at helpdesk level;
- Experience with cloud workspaces (Google Workspace, etc.) at helpdesk level;
- Good level of English. Portuguese will be a plus.
**Benefits**
- Competitive salary;
- Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
- Career growth opportunities and a corporate culture that encourages professional development;
- Complex and innovative product;
- Young and ambitious team of professionals;
- Corporate discounts on hotels and other services.
