![Fox IT](https://media.trabajo.org/img/noimg.jpg)
Helpdesk and Service Desk Consultant
Há 4 dias
Fox IT is a Portuguese consulting company that is, for the 2nd consecutive year, in the TOP of the 5% best SMEs in Portugal. Our Mission is to bring a new approach to the IT market, promoting a fairer exchange between us, our consultants and our customers.
We are looking for a **Helpdesk and Service Desk Specialist **to join our team in Oeiras
**Responsibilities/ tasks**:
- Create Guides and Tips documents to prevent future issues
- Support all users using the IT tools provided by company, in person and remotely
- Support the network, Azure servers, and Windows VM's
- Create or improve the Knowledge base after a problem is solved and keep everything well documented
- Include and keep the inventory tool well filled
- Be available if needed to cover the 24/7 service for IT emergency
- Contribute to the evolution of the maturation of users with regard to digital security
**Requirements**:
- Strong experience HelpDesk / End-User
- Strong experience in IT Solution provider
- Knowledge of Azure Servers environment
- Knowledge of IT network
- Troubleshooting/problem-solving skills
- Ability to learn quickly
- Teamwork skills
- English: Very good level
**NOTES**:
- Languages: very good level of English is mandatory
- work schedule: US time
- Hybrid Regime : 3 x week at the offices in Miraflores
Take the Leap
**Tipo de oferta**: Período Integral
**Experiência**:
- Help desk: 1 ano (preferencial)
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