Norwegian & Swedish Markets Bilingual Service

Há 6 dias


Lisboa, Portugal Bosch Tempo inteiro

Do you want your voice to be a helping hand and have a positive impact in someone’s life? Then, join Bosch as a **Service Operator (Elevator Emergency Line**).

As a **Service Operator (Elevator Emergency Line)**, you will be the first point of contact for passengers trapped in our Clients elevators, in the Norwegian & Swedish market, as well as handling maintenance alarms for units in the respective countries.

**Your contribution to something big**:

- Manage incoming client contacts and escalations with compassion and pro
- activity, in order to prioritize their needs and provide unique solutions to problems. Types of queries :Trapped passenger Calls / Call backs / General inquiries / Alarms and REM / Mechanic calls.
- Handle trapped people in elevators to ensure their release, coordinate with technicians for repairing and providing maintenance for elevators and coordinate with local authorities for urgent situations. Process both client-generated and internally generated service request tickets, within specified delivery times.
- Administrative support to certify client details, and alter any incorrect information within our stakeholder’s client database.
- This is a non-technical role; E-view image broadcasting for emergency situations may be required

**Qualifications**:
**What distinguishes you**:

- ** Language fluency (mandatory): Nowergian & Swedish**:

- English basic ( B1) for internal team communication
- High School Diploma or Secondary School Completion Equivalent
- Minimum of a year’s experience in a Customer Support or client facing role, in a multi-national environment (preferable)
- Basic knowledge / IT literacy.
- Adaptable to working alongside the time zone and calendar of local stakeholders

**Additional Information**:
Challenges in an international environment | career opportunities in one of the best companies in the world | medical services | discounts for employees | sports and health related activities | canteen | good access to public transports | space for creativity

**Job Location**:



  • Lisboa, Portugal Bosch Group Tempo inteiro

    **Company Description** Welcome to Bosch** At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference. With over 300 specialized associates and...


  • Lisboa, Lisboa, Portugal Bosch Group Tempo inteiro

    Company Description Welcome to Bosch**At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.With over 300 specialized associates and around 15...


  • Lisboa, Portugal Bosch Tempo inteiro

    Job Description Do you want your voice to be a helping hand and have a positive impact in someone's life? Then, join Bosch as a  Service Operator (Elevator Emergency Line ). As a  Service Operator (Elevator Emergency Line) , you will be the first point of contact for passengers trapped in our Clients elevators, in the Norwegian & Swedish market, as well as...


  • Lisboa, Portugal Bosch Group Tempo inteiro

    Job Description Do you want your voice to be a helping hand and have a positive impact in someone's life? Then, join Bosch as a Service Operator (Elevator Emergency Line). As a Service Operator (Elevator Emergency Line), you will be the first point of contact for passengers trapped in our Clients elevators, in the Norwegian & Swedish market, as well as...


  • Lisboa, Portugal Bosch Group Tempo inteiro

    Job DescriptionDo you want your voice to be a helping hand and have a positive impact in someone's life? Then, join Bosch as a Service Operator (Elevator Emergency Line).As a Service Operator (Elevator Emergency Line), you will be the first point of contact for passengers trapped in our Clients elevators, in the Norwegian & Swedish market, as well as...


  • Lisboa, Portugal Bosch Group Tempo inteiro

    Welcome to Bosch At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference. With over 300 specialized associates and around 15 nationalities,...


  • Lisboa, Portugal HAYS Tempo inteiro

    Customer Support | Administrative tasks | Norwegian and Swedish Market | Multinational Company Your new company Integrate a multinational company that deliver and differentiate customer experience on behalf of some of the world’s most respected brands. Your new role What you´ll need to succeed Be fluent in Norwegian or Swedish and fluent in English...


  • Lisboa, Portugal RecruitmentJunky Ltd Tempo inteiro

    **Job Title**:Bilingual Customer Support Agent - Swedish **Location**: Lisbon **Job Type**:Full-time **About the role**: **Key Responsibilities**: - Provide accurate and timely information to customers regarding product features, usage, and troubleshooting steps. - Collaborate with cross-functional teams, including Engineering and Product Development, to...


  • Lisboa, Portugal timeframe Tempo inteiro

    **We are looking for Swedish, Danish or Norwegian speaking Customer Service Agent to join our team in Portugal!** **Your duties**: - Multi-channel customer support for an international fashion brand - Documentation of customer concerns - Providing price and product information - Processing customer complaints and troubleshooting - Maintain customer...


  • Lisboa, Portugal Bosch Tempo inteiro

    App and related software customer support; - First contact that the customer; - Analyze requests and answer accordingly; - Provide solutions and step by step guides to help customer's with the app usage; - Advise regarding software and app updates; - When necessary, inform customer the best way to get help regarding issues out of our range; - Inform second...


  • Lisboa, Portugal Atlean World Tempo inteiro

    Atlean World is recruiting Finnish, Swedish, Norwegian, Danish Speakers - Customer Support Customer Advisor to work in Lisbon, Portugal. **Why a Customer Advisor role is great for your professional and personal development**: - Live in a great city like Lisbon Integrate a multicultural environment and meet people from all around the world - Represent a...


  • Lisboa, Portugal Bosch Group Tempo inteiro

    Company Description **Welcome to Bosch** Cars drive autonomously, machines speak to each other, and houses become smarter. At Bosch, we turn these visions into reality to improve the quality of life for people all over the world. Start something big and become a part of forward thinkers where you can create something remarkable: Invented for life. With...

  • Teamleader For

    Há 6 dias


    Lisboa, Portugal Center For Student Achievement Solutions Tempo inteiro

    Magical Lisbon! With a subtropical Mediterranean climate, Lisbon is a place where youcan find only super-hot summers and mild winters. Locals are verywelcoming and pleasant to be around, but what is cool is that you findall possible nationalities in this city! There are many cultural events andconcerts all year round and everybody uses Facebook to keep up...


  • Lisboa, Lisboa, Portugal Bosch Group Tempo inteiro

    Company DescriptionWelcome to BoschCars drive autonomously, machines speak to each other, and houses become smarter. At Bosch, we turn these visions into reality to improve the quality of life for people all over the world.Start something big and become a part of forward thinkers where you can create something remarkable: Invented for life.With over 300...


  • Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    Atlean World is recruiting Finnish, Swedish, Norwegian, Danish Speakers - Customer Support Customer Advisor to work in Lisbon, Portugal.Why a Customer Advisor role is great for your professional and personal development:Live in a great city like Lisbon Integrate a multicultural environment and meet people from all around the world Represent a worldwide brand...


  • Lisboa, Portugal KGR Tempo inteiro

    We are recruiting for an international company a Content Reviewer for the Norwegian market in Lisbon. **Missions**: Review user reports regarding website content Make well-balanced decisions and help resolve inquiries to defined policies and procedures Propose solutions to improve the support of the user community **Profile**: **Fluent in...


  • Lisboa, Portugal Atlean World Tempo inteiro

    **Why is this a is great next step for your professional and personal development**: - Live in a great city like Lisbon Integrate a multicultural environment and meet people from all around the world - Represent a worldwide brand - Be able to achieve a great career development in a short period of time **The Job**: - As a Content Moderator for Social...

  • Teamleader For

    Há 6 dias


    Lisboa, Portugal Center For Student Achievement Solutions Tempo inteiro

    .Magical Lisbon! With a subtropical Mediterranean climate, Lisbon is a place where youcan find only super-hot summers and mild winters. Locals are verywelcoming and pleasant to be around, but what is cool is that you findall possible nationalities in this city! There are many cultural events andconcerts all year round and everybody uses Facebook to keep up...


  • Lisboa, Portugal RecruitmentJunky Ltd Tempo inteiro

    **Job Title**:Bilingual Customer Support Agent - Norweigian **Location**: Lisbon **Job Type**:Full-time **About the role**: **Key Responsibilities**: - Provide accurate and timely information to customers regarding product features, usage, and troubleshooting steps. - Collaborate with cross-functional teams, including Engineering and Product Development,...

  • Customer Success Manager

    3 semanas atrás


    Lisboa, Portugal Unit4 Nv Tempo inteiro

    Full-time Company DescriptionWe are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people...