Senior Product Analyst

3 semanas atrás

Lisboa, Portugal PagerDuty External Tempo inteiro

**Overview of the Role**

PagerDuty is looking for a Senior Product Analyst who is passionate about data, analytics, and product research. PagerDuty analysts are skilled, curious**, **and driven to find the right answers that will impact business decisions through analysis and formulation of critical insights.

As a Senior Product Analyst, you will have a deep knowledge of the data analysis process, data analysis tools**, **and analytics best practices. You will work quickly and confidently while delivering high-quality output. You have a significant understanding of our business and product to employ the right methods and data to answer questions in hand.

**Key Responsibilities**:

- You will be joining a growing team of analysts, reporting to the Sr Product Analytics Manager and working closely with our emerging, AI-related product unit.
- You will fully own data and analytics support to a core product team.
- You will support data-driven decision making across the business including product planning, pricing research, and go-to-market strategy.
- You will query our Snowflake data warehouse to conduct exploratory data analysis to uncover valuable insight.
- You will conduct advanced analytics to monitor engagement and discover churn risk.
- You will collaborate closely with Product Managers, Data Engineers, and other analytics teams.

**Skills and Attributes**:

- Advanced data analysis skills.
- Passion for learning and driving to an answer.
- Ability to turn data into answers to complex questions.
- Detail-oriented while considering the big picture.
- Comfortable with a fast-paced work environment and fielding responsibilities spanning multiple projects at any given time.

**Minimum Requirements**:

- Bachelor's Degree in an analytical discipline such as Mathematics, Statistics, or Economics.
- 5-7 years of professional experience as a Data / Business / Product Analyst.
- Fluency with SQL.
- Fluency with Business Intelligence (BI) tools for strategic reporting and analytical exploration.
- Proficiency with an analytics programming language, such as Python or R.

**Preferred Qualifications**:

- Familiarity with the Snowflake environment.
- Fluency with Python or R to dive deep into data to discover the properties of metrics, calculate marginal effects, and assess statistical significance.
- Proficiency with a cloud-based BI tool such as Periscope or Mode.

**PagerDuty is a global company focused on inclusion and employee well-being by building a culture that isn’t location specific and gives equal opportunity to everyone—regardless of where you are working.**

**As a Dutonian, you can expect competitive pay and benefits; structured learning, development, and advancement; immersion in our award-winning company culture; and exceptional colleagues. PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Sydney, Tokyo, and Toronto, with remote opportunities in those countries and Chile. We offer a hybrid, flexible workplace, while also providing ample opportunities for connection in-person and virtually with your fellow Dutonians.**

**Not sure if you qualify?**

**PagerDuty Offers**

**One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.**

**Your package may include**:

- Competitive salary and company equity
- Comprehensive benefits package from day one
- Flexible work arrangements
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
- Generous paid vacation time
- Paid holidays and sick leave
- Paid volunteer time off - 20 hours per year
- Bi-annual company-wide hack weeks
- Mental wellness programs
- Dutonian Wellness Days & Midyear Wellness Week - scheduled company-wide paid days off in addition to PTO and scheduled holidays
- HibernationDuty - a week each year when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge

**About PagerDuty**

PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a better digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Notable customers include Cisco, Genentech, Electronic Arts, Cox Automotive, Shopify, Zoom, DoorDash and more.

Led by CEO Jennifer Tejada, 50% of our board of directors is comprised of women, 45% of our managers are from underrepresented groups, and we are a proud member of the

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