Desktop Euc L1

4 semanas atrás


Lisboa, Portugal Iron Systems Tempo inteiro

**Date Posted**:

- 6/30/2023

**Job Function**:

- IT Support

**Location**:

- Lisbon - PRT

**Offered Salary**:

- Competitive

**_Responsibilities:_**
- Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
- Manage IMAC and desk side support services.
- Manage hard and soft break fix services for laptops and desktops.
- Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
- Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
- Ensure that each Desktop Device is installed with the appropriate Desktop image.
- Manage Desktop Devices (hardware and software) incidents through to resolution.
- Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
- Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.

**Requirements**:

- Knowledge and experience on windows 7 OS
- Good to have - knowledge in AD and smart hands and feet support.
- Good to have - knowledge and experience of supporting MAC devices and tablets
- Experience with Service management tool - ex - Service now
- Should have good expertise on EUC tools, remote support tools, MS office and outlook.
- Preferable to have a good understanding of Lync, VPN, and mobile device support.
- Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
- Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred.


  • Desktop Euc L1

    3 semanas atrás


    Lisboa, Portugal Iron Systems Tempo inteiro

    **Date Posted**: - 3/17/2024 **Job Function**: - IT Support **Location**: - Lisbon - PRT **Offered Salary**: - Competitive **_Responsibilities:_** - Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. - Manage IMAC and desk side support services. - Manage hard and soft break fix services for laptops and...

  • Desktop Euc L1

    1 semana atrás


    Lisboa, Lisboa, Portugal Iron Systems Tempo inteiro

    Date Posted: 3/17/2024Job Function: IT SupportLocation: Lisbon PRTOffered Salary: Competitive_Responsibilities:_ Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Manage IMAC and desk side support services. Manage hard and soft break fix services for laptops and desktops. Support, Manage, Optimize and Maintain the...


  • Lisboa, Portugal Derisk Technologies Tempo inteiro

    DeRisk Technologies is seeking a motivated and skilled EUC L1 Support Engineer to join our team. The ideal candidate will be responsible for managing desktop devices (hardware, software, and connectivity) incidents through to resolution. They will also manage IMAC and desk-side support services, as well as provide support for complex and soft break-fix...

  • EUC L1 Support Engineer

    1 semana atrás


    Lisboa, Lisboa, Portugal DeRisk Technologies Tempo inteiro

    DeRisk Technologies is seeking a motivated and skilled EUC L1 Support Engineer to join our team. The ideal candidate will be responsible for managing desktop devices (hardware, software, and connectivity) incidents through to resolution. They will also manage IMAC and desk-side support services, as well as provide support for complex and soft break-fix...

  • Desktop Support Engineer L1

    3 semanas atrás


    Lisboa, Portugal Excis Compliance Ltd Tempo inteiro

    Job Description Responding to client support requests.Contacting clients to find out the nature of the problem.Travelling to the client's location or connecting via remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer...

  • Desktop Support Engineer L1

    3 semanas atrás


    Lisboa, Portugal Tn Portugal Tempo inteiro

    col-wideJob Description:Job DescriptionResponding to client support requests.Contacting clients to find out the nature of the problem.Travelling to the client's location or connecting via remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and...

  • Desktop Support Engineer

    1 semana atrás


    Lisboa, Portugal Sharp Brains Ltd Tempo inteiro

    1. The Deskside engineer will be L1 Skill level with at least 3-4 Years of relevant experience – End user domain and support handling the Incident /SR as assigned for resolution.2. Support issues related to Windows Operating systems, software applications, and support tools as per the requirement of an organization.3. Provides Desktop support and support...

  • Desktop Support Engineer L1

    1 semana atrás


    Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    col-wideJob Description:Job DescriptionResponding to client support requests.Contacting clients to find out the nature of the problem.Travelling to the client's location or connecting via remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and...

  • Desktop Support Engineer L1

    1 semana atrás


    Lisboa, Lisboa, Portugal Excis Compliance ltd Tempo inteiro

    Job Description Responding to client support requests. Contacting clients to find out the nature of the problem. Travelling to the client's location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer...

  • Desktop Support Engineer L1

    4 semanas atrás


    Lisboa, Portugal Excis Compliance Ltd Tempo inteiro

    Responding to client support requests.Contacting clients to find out the nature of the problem.Travelling to the client's location or connecting via remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer software.Troubleshooting networking...

  • Desktop Support Engineer L1

    1 semana atrás


    Lisboa, Lisboa, Portugal Excis Compliance Ltd Tempo inteiro

    Responding to client support requests.Contacting clients to find out the nature of the problem.Travelling to the client's location or connecting via remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer software.Troubleshooting networking...


  • Lisboa, Portugal Foxys Computing Services Tempo inteiro

    Responsibilities: - Manage Desktop Devices (hardware, software, and connectivity) incidents through to resolution. - Manage IMAC and desk-side support services. - Manage hard and soft break-fix services for laptops and desktops. - Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, including, but not limited to, patch...


  • Lisboa, Portugal Foxys Computing Services Tempo inteiro

    Responsibilities: - Manage Desktop Devices (hardware, software, and connectivity) incidents through to resolution. - Manage IMAC and desk-side support services. - Manage hard and soft break-fix services for laptops and desktops. - Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, including, but not limited to, patch...


  • Lisboa, Portugal Foxys Computing Services Tempo inteiro

    Responsibilities: - Manage Desktop Devices (hardware, software, and connectivity) incidents through to resolution. - Manage IMAC and desk-side support services. - Manage hard and soft break-fix services for laptops and desktops. - Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, including, but not limited to, patch...


  • Lisboa, Portugal Foxys Computing Services Tempo inteiro

    Responsibilities: - Manage Desktop Devices (hardware, software, and connectivity) incidents through to resolution. - Manage IMAC and desk-side support services. - Manage hard and soft break-fix services for laptops and desktops. - Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, including, but not limited to, patch...


  • Lisboa, Portugal Foxys Computing Services Tempo inteiro

    **We are looking for independent professionals who are available to provide IT support on demand to our clients.** **Responsibilities**: - Manage Desktop Devices (hardware, software, and connectivity) incidents through to resolution; - Manage IMAC and desk-side support services; - Manage hard and soft break-fix services for laptops and desktops; -...


  • Lisboa, Lisboa, Portugal Foxys Computing Services Tempo inteiro

    Responsibilities: Manage Desktop Devices (hardware, software, and connectivity) incidents through to resolution. Manage IMAC and deskside support services. Manage hard and soft breakfix services for laptops and desktops. Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, including, but not limited to, patch updates, and...


  • Lisboa, Lisboa, Portugal Foxys Computing Services Tempo inteiro

    Responsibilities: Manage Desktop Devices (hardware, software, and connectivity) incidents through to resolution. Manage IMAC and deskside support services. Manage hard and soft breakfix services for laptops and desktops. Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, including, but not limited to, patch updates, and...

  • Support L1

    4 semanas atrás


    Lisboa, Lisboa, Portugal Integer Consulting Tempo inteiro

    A Integer Consulting é uma empresa portuguesa de consultoria em tecnologias de informação. Somos especialistas em serviços de IT outsourcing, software, projetos de nearshore e desenvolvimento à medida. Somos parceiros dos principais players tecnológicos a nível mundial e trabalhamos com empresas nacionais e multinacionais de diversos setores de...

  • Support L1

    1 semana atrás


    Lisboa, Lisboa, Portugal Integer Consulting Tempo inteiro

    A Integer Consulting é uma empresa portuguesa de consultoria em tecnologias de informação. Somos especialistas em serviços de IT outsourcing, software, projetos de nearshore e desenvolvimento à medida. Somos parceiros dos principais players tecnológicos a nível mundial e trabalhamos com empresas nacionais e multinacionais de diversos setores de...