IT Functional Consultant

2 semanas atrás

Porto, Portugal Generix Group Tempo inteiro

**COMPANY OVERVIEW**

Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert.

Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life In a supportive environment, you can freely share and improve and skills and expertise.

Generix Group is growing along with its talents, so let’s build our future together

**Ready to join us the challenge of digital transformation of prestigious clients?**

**JOB DESCRIPTION**

As IT Functional consultant, you will be involved in the GCR’s Center Of Excellence team specialized in "collaborative platform for shared supply management" domain.

Working directly with European and North American markets, you ensure the functional support (Level 3) in the implementation, run control and maintenance of solutions in our clients.

Depending on needs, you ensure the project management for the account of the BUs.

Your interlocutors are Support (Level 2) team, Professional Services (consultants and project leaders), Product Delivery (R&D, QA and OPS teams), Sales team and clients.

**MAIN RESPONSIBILITIES**

**1. Main Support activities**:

- Ensure the functional support L3 (ITSM Level) through tickets and clients contacts;
- Train Level 1 and Level 2 support teams (some months in your job);
- Analyse and formalise the client’s expected functional scope (pre scoping with clients);
- Perform "simple" technical tasks (after training): data extraction / screen modifications / implementation of interfaces;
- Perform monthly support performance analysis.

**2. Client relationship activities**:

- Coordinate, track, and support version upgrades for each client;
- Ensure update of customer data in client database and client DEX (EXploitation Document);
- Ensure the right information sharing between parties (support, ACV, commercial teams);
- Transfer business opportunities to Sales Teams in BU (Business Units), when clients express a need through support contacts.

**3. Project leadership activities**:

- Support BU project managers (functional L3, operational issues and training);
- Lead projects as project manager for BUs (at their request) with supporting document and format (Project Quality Plan, meetings animation);
- Analyze and formalize target functional perimeter expected by the customer through workshops;
- Be a force of proposal on customer business activities and recommend improvement;
- Write detailed functional specifications and get customer validation;
- Support discussions with functional consultants and R&D team;
- Ensure customer training;
- Assist customer during UAT (User Acceptance Test) phase;
- Assist customer during deployment (go live and hypercare);
- Ensure competency transfer to customer team;
- Inform project director and BU if perimeter defined is not respected.

**EXPERIENCE REQUIREMENTS**
- Degree in Software Engineering, Information Technology, Mathematics or similar;
- Ideally, a first experience in Support L3 Team, IT consulting or in contact with client - flow control, inventory optimization, sales forecasts, or even the development of replenishment plans (GPA, KANBAN, FIFO);
- Soft Skills: curiosity to learn new management tools, good communication and interpersonal skills;
- Ability to manage priorities;
- Likes to find root causes of problem and to solve complex problems;
- Know how of informatic tools (Microsoft Office);
- Basic notions of SQL and Java are a plus;
- Fluency in English is mandatory;
- Advanced level in French is a real advantage;
- Availability to travel, if needed.

**OFFER**
- Attractive wages and benefits;
- Excellent work conditions and environment (Centro Empresarial Lionesa).

Idioma:

- Francês Fluente (obrigatório)

  • IT Functional Consultant

    2 meses atrás

    Porto, Portugal Generix Group Tempo inteiro

    Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Our 850 employees provide a daily support for well-known costumers, leaders in digital transformation of their Supply Chain. Generix Group is present in more than 60 countries, are used in more than 6.000 companies worldwide. Joining Generix Group is a guarantee of...

  • IT Functional Consultant

    2 meses atrás

    Porto, Portugal Generix Group Tempo inteiro

    **COMPANY OVERVIEW** Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is...

  • IT Functional Consultant

    3 semanas atrás

    Porto, Portugal Generix Group Tempo inteiro

    **COMPANY OVERVIEW** Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is...

  • IT Functional Consultant

    3 semanas atrás

    Porto, Portugal Generix Group Tempo inteiro

    **COMPANY OVERVIEW** Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is...

  • IT Functional Consultant

    3 semanas atrás

    Porto, Portugal Generix Group Tempo inteiro

    **COMPANY OVERVIEW** Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is...

  • IT Functional Consultant

    1 semana atrás

    Porto, Porto, Portugal Generix Group Tempo inteiro

    COMPANY OVERVIEWGenerix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert.Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life In a supportive environment, you can freely share and improve and skills and expertise.Generix Group is growing along...

  • IT Functional Consultant

    1 semana atrás

    Porto, Porto, Portugal Generix Group Tempo inteiro

    COMPANY OVERVIEWGenerix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert.Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life In a supportive environment, you can freely share and improve and skills and expertise.Generix Group is growing along...

  • IT Functional Analyst

    3 semanas atrás

    Porto, Porto, Portugal Red IT Tempo inteiro

    Are you driven by Technology? If so, it's at Red IT that you should embrace your next challenge We took our first steps in Innovation and Technology in 2016, and the desire to do more and better is always with us. stands as a key element within Group RIT, a collaboration of technological enterprises focused on accelerating business growth through digital...

  • IT Functional Analyst

    2 meses atrás

    Porto, Porto, Portugal Red IT Tempo inteiro

    Are you driven by Technology? If so, it's at Red IT that you should embrace your next challenge We took our first steps in Innovation and Technology in 2016, and the desire to do more and better is always with us. stands as a key element within Group RIT, a collaboration of technological enterprises focused on accelerating business growth through digital...

  • It Functional Analyst

    Há 2 dias

    Porto, Portugal Red It Tempo inteiro

    Are you driven by Technology? If so, it's at Red IT that you should embrace your next challenge! We took our first steps in Innovation and Technology in 2016, and the desire to do more and better is always with us. Red.it stands as a key element within Group RIT, a collaboration of technological enterprises focused on accelerating business growth through...

  • Experienced Functional Software Consultant

    1 semana atrás

    Porto, Porto, Portugal Apgar Consulting SARL Tempo inteiro

    Experienced Functional Software Consultant Experienced Functional Software Consultant PTExperiencedFunctionalSoftwareConsultant150 Accueil Talents Our job offers Experienced Functional Software Consultant Porto | Experienced Functional Software Consultant | Senior Short Description Apgar is looking to recruit a Functional Software Consultant to join the...

  • Mes Functional Consultant

    2 meses atrás

    Porto, Portugal Sofyne Tempo inteiro

    We're looking for a MES Functional Consultant to join our Porto team. As a MES Functional Consultant, you will support our clients in their 4.0 roadmap and participate in the design of long-term MES solutions. You demonstrate solid business and functional analysis skills? You possess great communication skills? You have a passion for the manufacturing...

  • Mes Functional Consultant

    1 semana atrás

    Porto, Porto, Portugal Sofyne Tempo inteiro

    We're looking for a MES Functional Consultant to join our Porto team. As a MES Functional Consultant, you will support our clients in their 4.0 roadmap and participate in the design of long-term MES solutions. You demonstrate solid business and functional analysis skills? You possess great communication skills? You have a passion for the manufacturing...

  • Experienced Functional Software Consultant

    Há 1 mês

    Porto, Portugal Apgar Consulting Sarl Tempo inteiro

    Experienced Functional Software Consultant Experienced Functional Software Consultant PTExperiencedFunctionalSoftwareConsultant150 Accueil Talents Our job offers Experienced Functional Software Consultant Porto | Experienced Functional Software Consultant | SeniorShort DescriptionApgar is looking to recruit a Functional Software Consultant to join the...

  • Experienced Functional Software Consultant

    3 semanas atrás

    Porto, Portugal Apgar Consulting Sarl Tempo inteiro

    Experienced Functional Software Consultant Experienced Functional Software Consultant PTExperiencedFunctionalSoftwareConsultant150 Accueil Talents Our job offers Experienced Functional Software Consultant Porto | Experienced Functional Software Consultant | SeniorShort DescriptionApgar is looking to recruit a Functional Software Consultant to join the...

  • Oracle Hcm Functional Consultant

    Há 4 dias

    Porto, Portugal Unilabs Tempo inteiro

    Unilabs, a leading diagnostic provider in Europe, is seeking an experienced Oracle HCM Functional Consultant to join their team. In this role, you will work closely with the HR department and other stakeholders to implement and support Oracle HCM solutions. Unilabs is committed to providing accurate and timely diagnostic services and is looking for a...

  • Oracle Hcm Functional Consultant

    Há 2 dias

    Porto, Portugal Unilabs Tempo inteiro

    Unilabs, a leading diagnostic provider in Europe, is seeking an experienced Oracle HCM Functional Consultant to join their team. In this role, you will work closely with the HR department and other stakeholders to implement and support Oracle HCM solutions. Unilabs is committed to providing accurate and timely diagnostic services and is looking for a...

  • Experienced Functional Software Consultant

    1 semana atrás

    Porto, Porto, Portugal Apgar Consulting SARL Tempo inteiro

    Experienced Functional Software Consultant Experienced Functional Software Consultant PTExperiencedFunctionalSoftwareConsultant150Accueil Talents Our job offers Experienced Functional Software Consultant Porto | Experienced Functional Software Consultant | SeniorShort DescriptionApgar is looking to recruit a Functional Software Consultant to join the growing...

  • Experienced Functional Software Consultant

    1 semana atrás

    Porto, Porto, Portugal Apgar Consulting Sarl Tempo inteiro

    Experienced Functional Software Consultant Experienced Functional Software Consultant PTExperiencedFunctionalSoftwareConsultant150 Accueil Talents Our job offers Experienced Functional Software Consultant Porto | Experienced Functional Software Consultant | SeniorShort DescriptionApgar is looking to recruit a Functional Software Consultant to join the...

  • Oracle HCM Functional Consultant

    2 meses atrás

    Porto, Portugal Unilabs Tempo inteiro

    Unilabs, a leading diagnostic provider in Europe, is seeking an experienced Oracle HCM Functional Consultant to join their team. In this role, you will work closely with the HR department and other stakeholders to implement and support Oracle HCM solutions. Unilabs is committed to providing accurate and timely diagnostic services and is looking for a...