IT Functional Consultant

Há 4 dias

Porto, Portugal Generix Group Tempo inteiro

**COMPANY OVERVIEW**

Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert.

Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life In a supportive environment, you can freely share and improve and skills and expertise.

Generix Group is growing along with its talents, so let’s build our future together

**Ready to join us the challenge of digital transformation of prestigious clients?**

**JOB DESCRIPTION**

As IT Functional consultant, you will be involved in the GCR’s Center Of Excellence team specialized in "collaborative platform for shared supply management" domain.

Working directly with European and North American markets, you ensure the functional support (Level 3) in the implementation, run control and maintenance of solutions in our clients.

Depending on needs, you ensure the project management for the account of the BUs.

Your interlocutors are Support (Level 2) team, Professional Services (consultants and project leaders), Product Delivery (R&D, QA and OPS teams), Sales team and clients.

**MAIN RESPONSIBILITIES**

**1. Main Support activities**:

- Ensure the functional support L3 (ITSM Level) through tickets and clients contacts;
- Train Level 1 and Level 2 support teams (some months in your job);
- Analyse and formalise the client’s expected functional scope (pre scoping with clients);
- Perform "simple" technical tasks (after training): data extraction / screen modifications / implementation of interfaces;
- Perform monthly support performance analysis.

**2. Client relationship activities**:

- Coordinate, track, and support version upgrades for each client;
- Ensure update of customer data in client database and client DEX (EXploitation Document);
- Ensure the right information sharing between parties (support, ACV, commercial teams);
- Transfer business opportunities to Sales Teams in BU (Business Units), when clients express a need through support contacts.

**3. Project leadership activities**:

- Support BU project managers (functional L3, operational issues and training);
- Lead projects as project manager for BUs (at their request) with supporting document and format (Project Quality Plan, meetings animation);
- Analyze and formalize target functional perimeter expected by the customer through workshops;
- Be a force of proposal on customer business activities and recommend improvement;
- Write detailed functional specifications and get customer validation;
- Support discussions with functional consultants and R&D team;
- Ensure customer training;
- Assist customer during UAT (User Acceptance Test) phase;
- Assist customer during deployment (go live and hypercare);
- Ensure competency transfer to customer team;
- Inform project director and BU if perimeter defined is not respected.

**EXPERIENCE REQUIREMENTS**
- Degree in Software Engineering, Information Technology, Mathematics or similar;
- Ideally, a first experience in Support L3 Team, IT consulting or in contact with client - flow control, inventory optimization, sales forecasts, or even the development of replenishment plans (GPA, KANBAN, FIFO);
- Soft Skills: curiosity to learn new management tools, good communication and interpersonal skills;
- Ability to manage priorities;
- Likes to find root causes of problem and to solve complex problems;
- Know how of informatic tools (Microsoft Office);
- Basic notions of SQL and Java are a plus;
- Fluency in English is mandatory;
- Advanced level in French is a real advantage;
- Availability to travel, if needed.

**OFFER**
- Attractive wages and benefits;
- Excellent work conditions and environment (Centro Empresarial Lionesa).

**Tipo de oferta**: Integral/Full-time

**Benefícios**:

- Cartão/Ticket refeição
- Seguro saúde

Horário de trabalho:

- Turno de 8 horas

Idioma:

- Francês Fluente (obrigatório)

  • IT Functional Consultant

    Há 4 dias

    Porto, Portugal Generix Group Tempo inteiro

    **COMPANY OVERVIEW** Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is...

  • IT Functional Analyst

    4 meses atrás

    Porto, Portugal Red IT Tempo inteiro

    Are you driven by Technology? If so, it's at Red IT that you should embrace your next challenge! We took our first steps in Innovation and Technology in 2016, and the desire to do more and better is always with us. Red.it stands as a key element within Group RIT, a collaboration of technological enterprises focused on accelerating business growth through...

  • It Functional Analyst

    6 meses atrás

    Porto, Portugal Red It Tempo inteiro

    Are you driven by Technology? If so, it's at Red IT that you should embrace your next challenge! We took our first steps in Innovation and Technology in 2016, and the desire to do more and better is always with us. Red.it stands as a key element within Group RIT, a collaboration of technological enterprises focused on accelerating business growth through...

  • Experienced Functional Software Consultant

    2 meses atrás

    Porto, Portugal Apgar Consulting SARL Tempo inteiro

    Experienced Functional Software ConsultantApgar is looking to recruit a Functional Software Consultant to join the growing team in Porto and be part of a global team that excels in delivering Data Governance and Management solutions for large organizations in Europe, North and South America, Australia, and the Middle East.You’re stimulated by an...

  • Experienced Functional Software Consultant

    4 meses atrás

    Porto, Portugal Apgar Consulting Sarl Tempo inteiro

    Experienced Functional Software Consultant Apgar is looking to recruit a Functional Software Consultant to join the growing team in Porto and be part of a global team that excels in delivering Data Governance and Management solutions for large organizations in Europe, North and South America, Australia, and the Middle East. You're stimulated by an...

  • Oracle Hcm Functional Consultant

    6 meses atrás

    Porto, Portugal Unilabs Tempo inteiro

    Unilabs, a leading diagnostic provider in Europe, is seeking an experienced Oracle HCM Functional Consultant to join their team. In this role, you will work closely with the HR department and other stakeholders to implement and support Oracle HCM solutions. Unilabs is committed to providing accurate and timely diagnostic services and is looking for a...

  • Experienced Functional Software Consultant

    4 meses atrás

    Porto, Portugal Apgar Consulting Sarl Tempo inteiro

    Experienced Functional Software Consultant Apgar is looking to recruit a Functional Software Consultant to join the growing team in Porto and be part of a global team that excels in delivering Data Governance and Management solutions for large organizations in Europe, North and South America, Australia, and the Middle East.You're stimulated by an...

  • Experienced Functional Software Consultant

    4 meses atrás

    Porto, Portugal Apgar Consulting Sarl Tempo inteiro

    Experienced Functional Software ConsultantApgar is looking to recruit a Functional Software Consultant to join the growing team in Porto and be part of a global team that excels in delivering Data Governance and Management solutions for large organizations in Europe, North and South America, Australia, and the Middle East.You're stimulated by an...

  • IT Technic-functional Analyst

    7 meses atrás

    Porto, Portugal Voltalia Portugal Tempo inteiro

    At Voltalia we are passionate about renewable energies! We are an electricity producer from wind, solar, hydro, biomass and storage and also a service provider to 3rd party clients such as Development, EPC, O&M and Distribution.Today we are in 20 countries, split among 4 continents, and offering a global operating capacity to our clients. We are listed on...

  • Functional Sap Sd/Cs Consultant

    Há 1 mês

    Porto, Portugal Buscojobs Portugal Tempo inteiro

    Dellent is a consulting company focused on System Information and Telecommunications. Our goal is to help our candidates and consultants to take a step forward in their careers through projects that meet their needs and expectations.Are you eager to be part of a multinational project in the field of information technology? Here you'll have the opportunity to...

  • Functional Sap Sd/Cs Consultant

    Há 1 mês

    Porto, Portugal Buscojobs Portugal Tempo inteiro

    Dellent is a consulting company focused on System Information and Telecommunications. Our goal is to help our candidates and consultants to take a step forward in their careers through projects that meet their needs and expectations. Are you eager to be part of a multinational project in the field of information technology? Here you'll have the opportunity...

  • V-Model Consultant

    4 meses atrás

    Porto, Portugal Kcs It Tempo inteiro

    We're looking for the special, unique, and amazing YOU! @ KCS IT, we look for the ones that stands out, for those that always wants to be better and fight for it, and for those who has the same values that we do: dedication, energy, integrity, transparency, flexibility, trust, honesty, hard work, proactivity, teamwork. At KCS we stand for equality and value...

  • Functional Sap Sd/Cs Consultant

    3 meses atrás

    Porto, Portugal Dellent Consulting Tempo inteiro

    Are you eager to be part of a multinational project in the field of information technology? Here you'll have the opportunity to work as a consultant and collaborate with talented colleagues and clients across the globe. Join us in this project and start making a contribution to innovation in the industry!We are looking for a Functional SAP SD/CS consultant...

  • Senior V-Model Consultant

    2 meses atrás

    Porto, Porto, Portugal Kcs It Tempo inteiro

    We're seeking a senior V-Model consultant to lead our complex system design projects. At KCS IT, we value dedication, energy, integrity, transparency, flexibility, trust, honesty, hard work, proactivity, and teamwork. Our team is diverse, and we create a safe environment where everyone has equal opportunities. We welcome applications from all backgrounds...

  • Functional Sap Sd/Cs Consultant

    2 meses atrás

    Porto, Portugal Dellent Tempo inteiro

    Dellent is a consulting company focused in System Information and Telecommunications. Our goal is to help our candidates and consultants to take a step forward in their careers through projects that meet their needs and expectations. Are you eager to be part of a multinational project in the field of information technology? Here you'll have the opportunity...

  • Functional Tester

    1 dia atrás

    Porto, Portugal Red IT Tempo inteiro

    _Are you driven by Technology?_ Se sim, é na **Red IT **que deves abraçar o teu próximo desafio! Demos os primeiros passos em Inovação e Tecnologia em 2016 e a vontade de fazer mais e melhor está sempre connosco. Join the Wolfpack as a **Functional Tester**! **Que skills precisas de ter**: - Formação base em Engenharia Informática ou...

  • Associate Functional Consultant

    Há 5 dias

    Porto, Portugal Unit4 Tempo inteiro

    Company Description We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and...

  • Helpdesk Consultant

    6 meses atrás

    Porto, Portugal WIRE IT Tempo inteiro

    **WIRE IT** é uma empresa global especializada em serviços de TI. Somos apoiados por uma equipa com vasta experiência e que conhece o mercado de TI, permitindo aos nossos clientes tomar as melhores decisões e atingir os seus objetivos. Procuramos, de momento, um **Helpdesk Consultant (End User Support) **para se juntar à nossa...

  • Sap Abap Consultant

    2 meses atrás

    Porto, Portugal Wire It Tempo inteiro

    WIRE IT is a global company specialized in IT services. We are supported by an experienced team that knows the IT market, allowing our customers to make the best decisions and accomplish their business goals.We are currently looking for a SAP ABAP Consultant to join our team.Location: Hybrid, Porto or Lisbon.Required skills:Degree in Computer Engineering,...

  • Healthcare IT Consultant

    Há 2 dias

    Porto, Portugal Ciberbit Tempo inteiro

    Ciberbit has been a hub of original thinking and challenging projects in the software development realm for over 20 years. Along our adventurous years we’ve challenged ourselves with the mission to design and develop solutions and products that vary from Gaming to Enterprise Applications - but now, we’ve set our aim and focus on Healthcare and...