Corporate & Hotels Account Manager

Go Places

Tu pensas que podes ser mais. Nós dizemos: “Tu PODES ser mais.”

**Your mission**:
Negotiate and develop win-win relationships with Corporate Hotels’ customers, at a national level to drive profitability and increase SCC brands’ coverage and sales volume in the sub-channel, therefore contributing to overall On Trade strategy.

**You will report to**:Distributors Manager & HCAs Manager

**Location**:Lisboa

**JG**: 15

**Your responsabilities**:

- Observe market trends and Corporate Hotels sub-channel performance in order to produce insights that can contribute to the sub-channel strategy;
- Define and propose the annual strategic plan for customers under management that will drive the defined on-trade strategic objectives (category management and weighted distribution) while ensuring compliance with promotional policy;
- Execute the monthly visits plan to current and potential customers and Accounts to boost the relationship and enhance the business opportunities and results;
- Define and executes regular meetings with key customers to identify opportunities, check activities and service level;
- Carry out the prospection of new clients, in accordance with the strategy defined for the area and its sales objectives;
- Manage the relationship with each customer ensuring an outstanding customer service is provided at all times and that potential issues at the point of sale are anticipated and resolved in a timely manner;
- Identify and propose to the Distributor & HCA Manager, the annual plan for contracting and/or renewing customers, considering the defined business objectives;
- Analyse the monthly execution report produced by the financial area and define, together with the client, action plans that allow the defined objectives to be met or surpassed;
- Contribute with insights and needs for the definition of the annual trade marketing plan for the sub-channel;
- Communicates regularly with other Accounts Managers, Sales Teams and Trade marketing to ensure alignment with regards to activities developed in Key customers.

**We want you to bring**:

- Degree and / Or Master in Management, Economics, Marketing or similar;
- 3 to 5 years professional experience;
- Experience in Account Management;
- Experience in Sales, preferably in FMCG industry, off trade or Hotels;
- Experience in Brand Activation initiatives (preferably);
- Stakeholder Management from different areas;
- Indirect leadership capabilities;
- Very good English level.

**Challenges us with**:

- Strong interpersonal skills, communication and influence;
- Good mediator and negotiator skills;
- Resilience;
- Desire to drive an innovation agenda;
- Planning and organization;
- Discipline, impact, influence, energy, ambition and proactivity.

Na HEINEKEN, produzimos excelentes cervejas e construímos grandes marcas. Estamos comprometidos em surpreender os nossos consumidores e colaboradores em todos os momentos. Temos orgulho da nossa história e tradição na produção de cerveja. A HEINEKEN opera em mais de 70 mercados a nível global, sendo a cervejeira mais internacional do mundo.