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Customer Service Agent with Italian
3 semanas atrás
**Where will you work?**:
Our client is based in Lisbon and it's one of the biggest multinationals specialized in Customer Experience for some of the world’s leading brands.
**What will you do?**:
- As an Customer Service Agent, you will be responsible for the following tasks:
- You will investigate accounts with suspicious activities and decide which orders will be processed or cancelled
- You will call customers to obtain necessary details regarding their activity
- You will assist customers by answering queries relating to their order status, changes and delivery deadlines
- You will gather all required data elements in the internal Online Store and other systems of record
**Who are we looking for?**:
- You have fluent in Italian
- You have an advanced level of English
- You have experience in Customer Service or Digital industry (it's a plus)
- You have strong solve problem-skills in order to deliver customer focused solutions
- You have analytical skills
- You have the ability to work quickly and efficiently under deadline pressure
- You're flexible and committed
**What do we offer?**:
- We're offering:
- You'll receive a Competitive Salary
- You'll receive a Performance Bonus
- You'll be able to start an International Career
- You'll have Health Insurance
- You'll have the possibility to work with prestigious brands
- You'll be a part of an innovative and forward thinking company
**Do you need +info?**:
Claudia Baltazar- (+34) 932310000 (Ext. 108)
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