Customer Service Advisor
2 semanas atrás
Position: German Customer Service Advisor
Location: Lisbon, Portugal OR Porto, Portugal OR Remote, Portugal
Employment type: Full-time
Remuneration: Base salary + bonuses
**DUTIES AND RESPONSIBILITIES**:
- Provide information and support with regards to products and services and other related inquiries
- Be the face of the company to our customers and partners alike
**REQUIREMENTS**:
- Native/fluent in German, both oral and written. Fluent in English (at least B2 level)
- Minimum of 1 years' experience in customer service in a fashion environment
- Good disposition to work in a customer service environment
- Excellent communication skills - experience with written communication
- Good active listening skills
- Computer savvy and proficient in the use of IT systems (customer service specific and Windows packages)
- Knowledgeable about fashion/fashion brands
- Articulate with a passionate mind-set
- Able to work independently, while being a team player at the same time
**BENEFITS**:
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Health insurance
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