Customer Service Advisor

2 semanas atrás


Porto, Portugal JUJUR Tempo inteiro

Position: German Customer Service Advisor

Location: Lisbon, Portugal OR Porto, Portugal OR Remote, Portugal

Employment type: Full-time

Remuneration: Base salary + bonuses

**DUTIES AND RESPONSIBILITIES**:

- Provide information and support with regards to products and services and other related inquiries
- Be the face of the company to our customers and partners alike

**REQUIREMENTS**:

- Native/fluent in German, both oral and written. Fluent in English (at least B2 level)
- Minimum of 1 years' experience in customer service in a fashion environment
- Good disposition to work in a customer service environment
- Excellent communication skills - experience with written communication
- Good active listening skills
- Computer savvy and proficient in the use of IT systems (customer service specific and Windows packages)
- Knowledgeable about fashion/fashion brands
- Articulate with a passionate mind-set
- Able to work independently, while being a team player at the same time

**BENEFITS**:

- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Health insurance


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