Customer Service Representative
1 semana atrás
Do you speak Romanian, Russian Or Czech fluently? Are you passionate about creating a safe and positive online environment? We're looking for a Customer Support professional to join our Client's dynamic team in Lisbon Play a vital role in supporting a leading technology company that provides mobility services, including vehicle and scooter rentals, car sharing, and food delivery.
Tasks
- Review and assess escalated cases for potential policy violations or safety concerns
- Respond to client’s customers inquires via phone, helpdesk and live chat
- Perform outbound calls during the investigation, to collect proofs of their complains, from drivers and customers
- Provide excellent customer service to riders and drivers, addressing inquiries and concerns effectively, including but not restricted to critical safety cases, demonstrating a great sense of empathy
- Handle Client’s customer’s complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolutions
- Maintain a deep knowledge of Client services to provide efficient support and proactive suggestions
- Comply with corporate confidentiality policies and the proper handling of customer information to guarantee the security of the information.
**Requirements**:
- Be a language whiz Possess a C1-C2 level of fluency in Romanian, Russian Or Czech, along with strong B2 English communication skills (written and spoken).
- Thrive in a fast-paced environment. You'll enjoy a dynamic, team-oriented, and structured workplace.
- Be a problem-solver with a heart. A passion for helping others achieve positive outcomes is a plus
- Maintain composure. You'll encounter sensitive content, and a strong tolerance is essential.
**Benefits**:
- Live life to the fullest: Enjoy a generous 22 days of paid vacation to explore vibrant Lisbon and beyond
- Build your future: Secure a temporary contract for 12 months, with the possibility of permanent employment after 2 years.
- Peace of mind: Focus on your well-being with comprehensive private health insurance included.
- Smooth transition: We'll support your relocation with flight reimbursement and temporary accommodation.
- Unlock a new language: Learn Portuguese for free with provided classes
- Unwind and explore: Discover Lisbon's beauty with water sports, soft trekking activities, and more
- Join the family: Be part of a supportive, friendly team that values your contribution.
-
Customer Service Representative
2 semanas atrás
Lisboa, Lisboa, Portugal BFV Service GmbH Tempo inteiroPosition:German Customer Service Representative Location:Lisbon, Portugal Work model:On-site Employment type:Full-time Remuneration:Base salaryDUTIES AND RESPONSIBILITIES:Handle all incoming contacts from bank clients (ID and T-PIN & Postbank app setup, card blocking/unblocking/exchange, safety, transactions, complaints) via phone and email Develop your...
-
Customer Service Representative
3 semanas atrás
Lisboa, Portugal Bfv Service Gmbh Tempo inteiroPosition: German Customer Service Representative Location: Lisbon, Portugal Work model: On-site Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Handle all incoming contacts from bank clients (ID and T-PIN & Postbank app setup, card blocking/unblocking/exchange, safety, transactions, complaints) via phone and email Develop...
-
Customer Service Representative
2 semanas atrás
Lisboa, Lisboa, Portugal BluSelection Tempo inteiroCustomer Service Representative (Flemish/Dutch Speaker) Quality of consumer service has become crucial in todays economy. As a customer Service Representative you will be appointed to one of Europe's major companies and provide support in daily costumer care.Your responsibilities and impact as a Customer Service Representative will be: Answering incoming...
-
Customer Service Representative
3 semanas atrás
Lisboa, Portugal Bfv Service Gmbh Tempo inteiroPosition: German Customer Service Representative Location: Lisbon, Portugal Work model: On-site Employment type: Full-time DUTIES AND RESPONSIBILITIES: Handle all incoming contacts from bank clients (ID and T-PIN & Postbank app setup, card blocking/unblocking/exchange, safety, transactions, complaints) via phone and email Develop your knowledge continuously...
-
Customer Service Representative
2 semanas atrás
Lisboa, Portugal Gorilla Army Surplus Tempo inteiro**Overview** We are currently seeking a highly motivated and customer oriented individual to join our team as a Customer Service Representative army Surplus store offering military gears and apparel in Canada, USA and Dubai. In this role, you will be the main point of contact for our customers, ensuring their inquiries and concerns are addressed in a...
-
Customer Service Representative
2 semanas atrás
Lisboa, Lisboa, Portugal Bfv Service Gmbh Tempo inteiroPosition: German Customer Service RepresentativeLocation: Lisbon, PortugalWork model: On-siteEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:Handle all incoming contacts from bank clients (ID and T-PIN & Postbank app setup, card blocking/unblocking/exchange, safety, transactions, complaints) via phone and email Develop your knowledge continuously to...
-
Customer Service Representative
2 semanas atrás
Lisboa, Lisboa, Portugal Top Union Careers Tempo inteiroIf you are a highly communicative individual with a passion for delivering exceptional customer service, then this job opportunity is tailor-made for you. We are looking for skilled Customer Service Representative fluent in German or Dutch to collaborate closely with a globally operating company.This presents an incredible opportunity for ambitious young...
-
Customer Service Representative
2 semanas atrás
Lisboa, Lisboa, Portugal Bfv Service Gmbh Tempo inteiroPosition: German Customer Service RepresentativeLocation: Lisbon, PortugalWork model: On-siteEmployment type: Full-timeRemuneration: Base salaryDUTIES AND RESPONSIBILITIES:Handle all incoming contacts from bank clients (ID and T-PIN & Postbank app setup, card blocking/unblocking/exchange, safety, transactions, complaints) via phone and emailDevelop your...
-
Customer Service Representative
2 semanas atrás
Lisboa, Lisboa, Portugal careerxtra Tempo inteiroJob Opportunity: German-speaking Customer Service Representative We are collaborating with a leading client to recruit a German-speaking Customer Service Representative to join their team in Lisbon. This role offers a blend of on-site and hybrid remote work, providing flexibility and a dynamic working environment. Position: Customer Service...
-
Customer Service Representative
Há 4 dias
Lisboa, Portugal Recipharm Tempo inteiroRole involves active management of several client accounts within a specific region, including the set up and amendment of customer master data, processing orders, shipments, complaints, and queries. Responsible for storage and organization of data related to the role, in line with agreed guidelines, to ensure compliance and accuracy. When required,...
-
Customer Service Representative
2 semanas atrás
Lisboa, Lisboa, Portugal Bfv Service Gmbh Tempo inteiroPosition: German Customer Service RepresentativeLocation: Lisbon, PortugalWork model: On-siteEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:Handle all incoming contacts from bank clients (ID and T-PIN & Postbank app setup, card blocking/unblocking/exchange, safety, transactions, complaints) via phone and emailDevelop your knowledge continuously to...
-
Customer Service Representative For Spotify
2 semanas atrás
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroCustomer Service Representative for Spotify - French speaker in Porto Are you looking for your next career move working in the music area? Teleperformance is recruiting a Customer Service Representative for Spotify with French What is waiting for you:Work location:Porto – one of the best and sunniest places to live in Europe; Full relocation support...
-
Customer Service Representative
3 semanas atrás
Lisboa, Portugal Recruitment Apple Lovers Tempo inteiroRecruitment Apple Lovers is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkish-speaking Customer Service Representative for their Lisbon office. Position: Customer Service Representative with Turkish Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES:...
-
Lisboa, Portugal Bfv Service Gmbh Tempo inteiroReference: MALI - (ARC) About LisbonLisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a string...
-
Lisboa, Portugal Bfv Service Gmbh Tempo inteiroReference: MALI - (ARC) About LisbonLisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a string...
-
Lisboa, Portugal Bfv Service Gmbh Tempo inteiroReference: MALI - (ARC)About LisbonLisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a string of...
-
Lisboa, Portugal Bfv Service Gmbh Tempo inteiroReference: MALI - (ARC)About LisbonLisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a string of...
-
Lisboa, Portugal Bfv Service Gmbh Tempo inteiroReference: MALI - (ARC) About Lisbon Lisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a string...
-
Lisboa, Portugal Bfv Service Gmbh Tempo inteiroReference: MALI - (ARC) About Lisbon Lisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a string...
-
Customer Service Representative
2 semanas atrás
Lisboa, Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Lisbon-based German-speaking Customer Representative to join their teams in Lisbon.Position: Customer Service RepresentativeLocation: Lisbon, PortugalWork model: On-siteEmployment type: Full-timeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES:...
