Senior Content Moderator

3 semanas atrás

Lisboa, Portugal Tech Mahindra Tempo inteiro

We’re Tech Mahindra, a multinational Technology Company with 30 years of experience and with more than 141.000 associate providing Information Technology and Business Process Outsourcing Services.

Tech Mahindra has arrived in Portugal, and we are looking for you We want to present you growing opportunities and so far the best working environment.

We’re seeking a highly skilled and experienced US Native Writer to join our US based team and provide expert support for our Language Model (LLM) and Generative AI initiatives. As a US Native Writer - T&S (Content Moderator), you will play a key role in enhancing the linguistic capabilities of our AI systems, ensuring accurate and contextually appropriate language generation.

**Role/Responsibilities**:
To edit and enhance the content for clarity and correctness as per the given guidelines
To review summaries to ensure 100% quality and usability for model training
Collaborate with client product team and other stakeholders to:

- Ensure alignment with project requirements while calibrating with the program stakeholders
- Develop training content and define guidelines to address any gaps in documentation
- Conduct linguistic research and analysis to identify and address language-related challenges and improve the performance of AI systems
Provide guidance and mentorship to the writers sharing expertise and helping to foster a culture of continuous learning and improvement
The task will need to be performed on a client owned platform. The access will be provisioned by client

**Required Qualifications and Skill Set**:
Masters degree in English, Journalism, Marketing, Communications, or a related field preferred.
High proficiency in US English Language (Writing and Speaking)
More than 5 years of professional experience in writing, reviewing and editing high-quality content in various genres, styles, and formats, such as news, features, social media, or marketing copy.
Experience following a style guide and editing to a specific voice and tone.
Experience drafting press releases, speeches, or social media posts on culturally sensitive topics is particularly desirable
Excellent research, analytical, and problem-solving skills, and the ability to identify patterns, trends, and insights from data.
Passion for language, creativity, and innovation, and a strong desire to push the boundaries of what is possible with AI-generated content.
Meticulous attention to detail and ability to work through problems systematically.
Strong communication, collaboration, and project management skills, and the ability to work effectively in a fast-paced and dynamic environment.
Prior experience in Trust & Safety, Content Writing is preferred

**Our offer**:

- Base salary above average
- Meal allowance (7,63€ per day worked, in meal card)
- Healthcare and Dental Insurance (since day one)
- Initial and continuous Training
- Transport Allowance (Office in Oeiras)
- Work shift 11AM to 8PM

Our cultural values are Driving positive Change, Celebrating each moment and Empowering all to rise.

**Tipo de oferta**: Integral/Full-time

**Benefícios**:

- Cartão/Ticket refeição
- Seguro saúde
- Subsídio de transporte

Horário de trabalho:

- De segunda à sexta-feira
- Turno de 8 horas

Requisito de idioma flexível:

- Português Não Necessário

Tipos de pagamento complementares:

- Décimo terceiro salário
- Subsídio de Natal

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