IT Service Manager
6 meses atrás
We are looking for an an IT Service Manager for New factory client. This service allows to have special client version based on the Windows 10 Standard Client. This service is based on standard IT Products and are offered to countries worldwide.
Your challenge will be(Have a vision for)
- Manage tickets via Internal ITSM tool
- Skilled professional that ensures that all service management processes quality for Windows Defender and other protection tools are implemented and are working on a day-to-day basis (e.g. Inc Mgmnt, Change Mgmnt, Problem Mgmnt)
- Handle service escalations
- Contributes to the maintenance of all service catalog items and the provisioning of an integrated catalog of infrastructure services.
- Implements programs and procedures for safeguarding data/information security and safety
- Manages complex infrastructure solution/service installations or updates
- Supports or manages change-release processes and implementation of IT security guidelines. Identifies IT service or solution problems and seeks resolutions without impact to end user
- May perform 3rd level-level user help desk activities, individual coaching and trainings
- Continuous service improvements
- Create, update, and improve service documentation
- Transfer and report the completed IT components/functions from projects into operation
- Tendering, selection and ordering of services
- Supplier management and delivery monitoring/reporting
- Manage and improve overall Service in the many aspects, being performance, reliability, scalability, security always focusing on value creation for the business. Qualifications
- At least 3 years of Service Management within IT
- Involvement in building IT solutions or operating IT solutions from a service perspective
- Monitoring and reporting KPIs, setting up SLA and OLA agreements.
- Knowledge in IT Infraestruture and Aplications
- Experience with service providers, Management and monitoring of services
- Proactive and analytic
- Current ITIL certification
- Strong presentation and communication skills
- Excellent problem solving and critical thinking skills
- Ability to demonstrate commitment to develop, drive, and manage services in a fast paced environment
- Business-fluent English (speaking & writing)
-
IT Service Delivery Manager
3 semanas atrás
Lisboa, Lisboa, Portugal It Service Management Company Tempo inteiroAbout It Service Management CompanyWe are looking for an experienced IT Service Delivery Manager to join our team in Lisbon, Portugal. As a key member of our internal team, you will play a crucial role in ensuring the successful execution of our contracted services.Job Description:The successful candidate will be responsible for managing service execution...
-
Service Manager
4 meses atrás
Lisboa, Portugal It Service Management Company Tempo inteiroAt IT Service Management Company (Contractor), in Lisboa, Portugal Expires at: ******** Remote policy: Partial remote Right now, we are looking for a Service Manager to integrate our internal team, based in Lisbon. Your responsibilities include: To ensure the execution of the contracted services, according to contractual terms, service levels, and...
-
Service Delivery Manager
Há 1 mês
Lisboa, Lisboa, Portugal It Service Management Company Tempo inteiroAbout the RoleAs a Service Manager at It Service Management Company, you will be responsible for ensuring the execution of contracted services according to contractual terms and service levels. Your main responsibilities include managing service execution and performance levels, communicating with customers, and fulfilling service levels. You will also be...
-
IT Project Manager Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Kcs It Tempo inteiroWe're seeking an exceptional IT Project Manager to join our dynamic team at KCS IT, a leading consulting company in the field of Information Technology and Services. Based in Lisbon, we're focused on delivering value to our clients through Consulting, Outsourcing, Innovation, and Training.As an IT Project Manager, you will be responsible for leading projects...
-
IT Service Manager
6 meses atrás
Lisboa, Portugal Boost-IT Tempo inteiroA BYT é um spinoff da Boost IT que pretende utilizar todo o conhecimento e experiência criados ao longo de 4 anos, com uma equipa de gestão que conta com mais de 15 anos de experiência.Criada em Dezembro de 2021, após 4 anos de prestação do serviço de recrutamento especializado com grande sucesso sob a designação Boost IT.Durante estes 4 anos...
-
IT Service Manager
6 meses atrás
Lisboa, Portugal Capgemini Tempo inteiro**At Capgemini Portugal, we are searching for an **IT **Service Manager **to reinforce our team, in Lisbon!** **If you have at least 3 years of experience and you are looking for new challenges to enable your professional development, **Capgemini Portugal is the place for you.** **The Service Manager´s main task is to manage Cloud based...
-
IT Project Manager
6 meses atrás
Lisboa, Portugal Onile IT Tempo inteiroNa Onile IT inspiramos a transformação tecnológica das organizações, acrescentando valor ao seu negócio. Prestamos serviços de consultoria em tecnologias de informação, comunicações e eletrónica, intervindo em todo o ciclo de desenvolvimento de projectos, desde o levantamento de necessidades, passando pela definição da arquitetura,...
-
It Project Manager
4 semanas atrás
Lisboa, Portugal Kcs It Tempo inteiroWe're looking for the special, unique, and amazing YOU! @ KCS IT, we look for the ones that stands out, for those that always wants to be better and fight for it, and for those who has the same values that we do: dedication, energy, integrity, transparency, flexibility, trust, honesty, hard work, proactivity, teamwork. At KCS we stand for equality and value...
-
It Project Manager
Há 1 mês
Lisboa, Portugal Kcs It Tempo inteiroWe're looking for the special, unique, and amazing YOU! @ KCS IT, we look for the ones that stands out, for those that always wants to be better and fight for it, and for those who has the same values that we do: dedication, energy, integrity, transparency, flexibility, trust, honesty, hard work, proactivity, teamwork. At KCS we stand for equality and value...
-
Senior IT Project Manager
Há 1 mês
Lisboa, Lisboa, Portugal Kcs It Tempo inteiroWe're looking for talented professionals to join our team as an IT Project Manager. At KCS IT, we value dedication, energy, and integrity. Our ideal candidate will have 4+ years of experience in project management, team leadership, and excellent communication skills. Fluency in English is mandatory, and knowledge of French is a plus.As an IT Project Manager...
-
It Project Manager
Há 1 mês
Lisboa, Portugal Kcs It Tempo inteiroWe're looking for the special, unique, and amazing YOU! At KCS IT, we look for the ones that stand out, for those that always want to be better and fight for it, and for those who have the same values that we do: dedication , energy , integrity , transparency , flexibility , trust , honesty , hard work , proactivity , and teamwork .At KCS, we stand for...
-
IT Project Manager
Há 1 mês
Lisboa, Portugal KCS IT Tempo inteiro**We’re looking for the special, unique, and amazing YOU!** **We are looking for an Amazing: IT Project Manager** **Seniority: Senior **(4+ years) **The amazing you, will have**: - +5 years of Experience as Project Manager; - Experience in Team leadership; Excellent soft and interpersonal skills; - Excellent communication skills - Certifications are a...
-
IT Project Manager
6 meses atrás
Lisboa, Portugal Onile IT Tempo inteiroNa Onile IT inspiramos a transformação tecnológica das organizações, acrescentando valor ao seu negócio. Prestamos serviços de consultoria em tecnologias de informação, comunicações e eletrónica, intervindo em todo o ciclo de desenvolvimento de projectos, desde o levantamento de necessidades, passando pela definição da arquitetura,...
-
Service Manager
6 meses atrás
Lisboa, Portugal WIRE IT Tempo inteiro**WIRE IT** é uma empresa global especializada em serviços de TI. Somos apoiados por uma equipa com vasta experiência e que conhece o mercado de TI, permitido aos nossos clientes tomar as melhores decisões e atingir os seus objetivos. Procuramos, de momento, um **Service Manager** para se juntar à nossa equipa. **Requisitos**: - Licenciatura...
-
IT Service Manager
6 meses atrás
Lisboa, Portugal Winning Tempo inteiroAt Winning Consulting, we are currently looking for a IT Service Manager to join in our team in a project in one of our clients in the Automotive Industry. This service comprises a set-up of the future operations and transfer the various development Projects into a secure and high-performance operation. In doing so, the service to be provided will consider...
-
IT Infrastructure Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Team It Tempo inteiroWe are committed to a sustainable corporate strategy that prioritizes collective well-being, personal and professional development. Our work philosophy focuses on healthy management of our lives, embracing work-life balance, beginner's mind, and community involvement.What We OfferWe value talent management and offer a personalized approach, regular...
-
IT Service Manager
2 meses atrás
Lisboa, Lisboa, Portugal ALTER SOLUTIONS Tempo inteiroJob Title: IT Service ManagerJob Description:We are seeking a highly skilled IT Service Manager to join our team at Alter Solutions. As a key member of our organization, you will be responsible for ensuring the delivery of high-quality services to our customers.Key Responsibilities:Manage communication with international stakeholders from governance...
-
IT Service Manager
6 meses atrás
Lisboa, Portugal Alter Solutions Tempo inteiroCompany Description Job Description We are looking for an an IT Service Manager for New factory client. This service allows to have special client version based on the Windows 10 Standard Client. This service is based on standard IT Products and are offered to countries worldwide. Your challenge will be(Have a vision for) - Manage tickets via Internal ITSM...
-
IT Service Manager
6 meses atrás
Lisboa, Portugal DataSmart Tempo inteiro**Think Data, Be Smart.** Buscamos um profissional em **Service Manager** para fazer parte da DataSmart, uma empresa portuguesa especializada em soluções tecnológicas para o mercado empresarial. Estamos a reforçar a nossa equipa com um profissional motivado, com sentido de ética, capacidade de análise, que goste de trabalhar em equipa. O quê...
-
IT Service Manager
6 meses atrás
Lisboa, Portugal Olisipo Tempo inteiroReferência 13125_IT Service Manager_Lisboa **Descrição**: Service Manager **Perfil**: - Minimum 3 years of experience in Service Management within IT; - Involvement in building or operating IT solutions from a service perspective; - Experience with service providers, management, and monitoring of services; - Ability to demonstrate commitment to...