Italian Speaker

Há 5 dias


Lisboa, Portugal Conectys Tempo inteiro

**Do you see yourself as a people person and a leader?**

Welcome to the heartbeat of our business - the Operations team at Conectys. As a Team Manager, you’re not just managing a team; you’re orchestrating success. Imagine leading a dynamic team, collaborating with fellow managers, and achieving outstanding results for our clients. It’s not just a job; it’s a playground for growth, skill enhancement, and career elevation.

At Conectys, we’re not your typical BPO. With over 3000 employees across 7 sites, we’re a thriving community offering multilingual outsourcing services to industries like Gaming, Entertainment, Consumer Electronics, Healthcare, and more. Here, success isn’t just a personal achievement; it’s a collective victory. Join us, and let’s turn challenges into triumphs, making our customers’ success the heartbeat of our own. Your journey toward professional excellence begins right here with us

**Within your role, you will**:

- Coordinate day-to-day activities within your team
- Provide guidance to your team members, by responding to their needs, and identifying areas of improvement, training needs
- Define and manage tasks, roles, and responsibilities of your team members for them to meet/exceed the SLAs agreed with our clients
- Supervise the performance of your team, identifying ways to work more effectively
- Report the overall performance of your team and suggest possible areas of improvement
- Lead by example and help your team achieve its full potential.

**What will make you successful for the role**:

- Fluent in Italian and English Languages (both written & spoken)
- Min. 1 year of Team Manager experience, preferably in the BPO industry
- Excellent command of Microsoft Office tools (especially Excel)
- Good communication and leadership skills
- Ability to adjust your frame of thinking and quickly change priorities to meet deadlines
- Proactivity, driven to suggest and implement quality

**Sounds good? Find out what you can get**:

- Competitive salary package & meal vouchers
- The opportunity to work in a multi-cultural environment
- Private medical insurance
- Access to benefits discount platform
- Learning programs for your development
- Wellness activities for your wellbeing

We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.


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