IT Support Specialist
6 meses atrás
**Numer referencyjny: IT/PT/MAS**
lokalizacja
Portugalia / Palmela
kategoria
Specjalista ds. Wsparcia Technicznego / Helpdesk / Serwis
**About employer**:
Company with more than 20 years' experience specialising in the production of components and structures for car seats and complete solutions to vehicle interiors. Currently opening a new greenfield production plant in Palmela (Portugal) in cooperation with Volkswagen Group.
**Responsibilities**:
- Provide timely technical support for hardware, software, and network issues
- Assist in setting up and maintaining computers, printers, and peripherals
- Perform routine maintenance, updates, and troubleshooting on computer systems
- Aid in the setup and maintenance of the local network infrastructure
- Troubleshoot network connectivity issues and collaborate with the IT team
- Implement and enforce IT security policies, conduct periodic audits
- Maintain accurate records of IT inventory, licenses, and user permissions
- Create and update documentation for IT processes and troubleshooting
**Requirements**:
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Demonstrated experience in a similar IT support role
- Solid knowledge of hardware, software, and networking concepts
- Excellent troubleshooting and problem-solving skills
- Customer-focused with exceptional communication abilities
- Ability to work independently and collaboratively in a team environment
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