Travel Agent for Misterfly
2 meses atrás
**WE ARE A GREAT PLACE TO WORK**
**Join us in Lisbon, Portugal**
**About Webhelp**
**Webhelp** is a French multinational BPO company that is making business more human for the world’s most exciting brands. By **choosing Webhelp** you will be part of a family of over 110,000 game-changers from more than 140 locations in 58 countries.
Join us at **Webhelp Portugal **and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide.
**About the job role**:
As a **Travel Agent **for MisterFly, you will create enthusiasm around the services of our customers and resolve emerging issues that customers may face with precision and efficiency.
MisterFly is an online travel agency with a customer-oriented policy, that provides the best meets and expectations of enthusiastic travelers.
**As a Travel Agent you will**:
- Manage our customer’s bookings (altering, canceling, or creating new reservations), and achieve the performance targets defined by the project.
- Manage customer expectations and needs.
- Have a unique opportunity to start working in a new market where you can directly contribute to the company’s fast-paced growth, and internally progress in different job positions.
**We are looking for**:
- Proficient **French (C2)**:
- Fluent English (B2)
- Excellent communication skills coupled with empathy and team spirit
- Previous experience with the **travel industry is mandatory**:
- Previous experience in Customer Service or as a tourism representative is a plus
- For non-EU residents, it is mandatory to have a valid work permit.
**We offer you**:
- Competitive wages (14 monthly payments per year)
- Meal allowance in voucher card (net)
- Performance bonus
- Private Health insurance with a dental plan
- Relocation package for people coming from abroad
- Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program
- **Possibility to Work from Home for people already based in Lisbon, Portugal**
**Life at our company**:
- Work in a diverse environment with people from over 75 nationalities
- Benefit from our modern amenities, many discounts in local businesses, company parties and events, and much more
- We promote inter-company mobility to work at any of our sites around the world
All submissions will be treated confidentially under the General Data Protection Regulation.
Webhelp Portugal is an equal opportunity employer.
Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Application Question(s):
- Are willing to relocate to Portugal?
**Language**:
- fluent French (required)
License/Certification:
- work permit to work in Portugal (required)
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