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Senior Application Production Support
2 semanas atrás
Do you know **AskBlue**?
We were born in 2013, and we provide services in the field of information technology.
We are looking for **Senior Application Production Support** to join our company in one of our projects, in **Lisbon**.
**Tasks**:
- Support the business in their IT needs and understand the business workflows and scenarios.
- Maintaining a proper coverage in their designated shift.
- Provide business, team members and other project/task partnering teams updates on the issue/task/project.
- Understand the underlying issue and the associated patch fix/release and identify systemic issue.
- Contribute towards better post-release checkouts.
- Improving day to day tasks by writing scripts and automate tasks that are procedure oriented.
- Availability to work during Holidays / Weekends as per pre-defined needs and on a rotational basis with the rest of the team.
**Requirements**:
- Linux.
- Windows (power shell, active directory, Event logs,).
- Network.
- Application Performance Monitor (Dynatrace preferable).
- ITIL.
- IT Cloud.
- RPA (Blue Prism preferable).
- SQL.
- Infra as code (Ansible preferable).
- Fluent in english (mandatory).
**Work Arrangement**:
- Hybrid.
**Offer**:
- Health Insurance;
- 3 and a half days of leave per year + 22 vacation days;
- Unlimited access to Udemy.
**AskBlue - Business & Technology
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