Senior Technician Production Support
1 semana atrás
Referência
13222_ Senior Technician Production Support_Lisboa
**Descrição**:
Application Support
**Perfil**:
- Application support experience;
- Proficiency in SQL Server/Oracle and Sybase;
- Experience with ServiceNow or similar ticketing tools;
- Familiarity with GENEOS or other monitoring tools;
- Execute requests from business, development, and other support teams;
- Analyze change requirements, test changes, and coordinate releases;
- Maintain the team's knowledge base;
- Monitor batch processing and troubleshoot issues;
- Perform site handover/follow the sun procedures;
- Conduct user training and setup alerting based incidents.
**Oferecemos**:
- Personal accompaniment focused on Career Management;
- Continuous and personalized Training and Certification through our own Learning Center;
- Solidity;
- Trust and Growth;
- Competitive salary package with benefits.
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