Technician Production Support
6 meses atrás
Do you know **AskBlue**?
We were born in 2013, and we provide services in the field of information technology.
We are looking for a **Senior **Technician Production Support** **to join our company in one of our projects, in **Lisbon**.
**Tasks**:
- Execution of requests from business, development and other support teams;
- Analyze change requirements, test changes and coordinate releases;
- Keep the collective team knowledge base up to date;
- Batch Monitoring and troubleshooting;
- Site Handover/follow the Sun;
- Ad-Hoc Reporting;
- Application Queries;
- Automatic reporting;
- User Access issues;
- Mailbox Management;
- Monitoring \ Health checks;
- Static data changes;
- User training;
- Alerting based incidents / setup;
- System Health checks;
- Dashboard maintenance.
**Requirements**:
- Application support experience;
- SQL Server /Oracle and Sybase;
- ServiceNow/ticketing tools;
- GENEOS/monitoring tools;
- Understanding of Linux/Unix and Windows Server;
- Ability to manage priorities, incidents and problems;
- Good communication skills and teamworking;
- Knowledge sharing;
- Problem solving;
- Time management;
- Fluent in English.
**Work Arrangement**:
- Hybrid.
**Offer**:
- Health Insurance;
- 3 and a half days of leave per year + 22 vacation days;
- Unlimited access to Udemy.
**AskBlue - Business & Technology
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