Claims Adjuster Casualty

Há 2 dias


Lisboa, Portugal AIG Tempo inteiro

About the role

What you need to know:
To handle Liabilities Line of Business portfolio (mainly Auto) of lower complexity claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders. Provide a high standard of customer service and adherence to legal and regulatory requirements.
- Managing key claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer service.
- Work with Team Manager/Senior Adjuster to ensuring effective vendor and litigation management on Complex claims within a personal allocation.
- Internal stakeholder communication where required
- Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes
- Contribute to maintenance of best practice procedures for (LoB) Complex claims, consistent with global best practice.
- Demonstrate a basic standard of technical claims competence for handling moderate to lower complexity complex claims.
- Handle complex claims allocated within agreed level of authority limit

What we’re looking for:

- Experience in insurance, mainly in Claims
- Knowledge of legal / regulatory and procedural requirements / Law degree
- Fluent in English
- Result driven
- Capacity to work in an industry changing landscape
- Attention to detail
- Good time management and priorization skills.

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit:

- Reasonable accommodations will be determined on a case-by-case basis.

Functional Area:
CL - Claims

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

AIG Europe S.A. (Spain branch)



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