Adjuster I Express Claims Pc

Há 7 dias

Lisboa, Portugal AIG Tempo inteiro

Auto Claims FNOL Handler

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

About the role

As an auto claims FNOL handler, you will investigate First Notice of Loss (FNOL) claims to determine liability, managing the quality of the information entered our system while providing customer service.

You will manage and record claim details and calls efficiently and ensure that data is processed accurately.

**What you need to know**:
Understand the claims journey as to actions required
Reporting and recording details of new motor incidents
To provide a claims handling service by acting as first point of contact for clients
Liaising with insurers, repairers and other agents.

**Primary duties include**:
Call handling of FNOL claims and from clients
Manage the FNOL process with the client to determine the most appropriate course of action
Instruct repairers and service providers when required
Initial liability assessment
Undertake any other duties from claims department as necessary

**What we’re looking for**:
Attention to detail maintaining accuracy in data collection and management
Team Player
Self-motivated, positive and enthusiastic
Good communication & interpersonal skills
Show emotional control and behaviour under pressure

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

**Functional Area**:
CL - Claims

**Estimated Travel Percentage (%)**: No Travel

**Relocation Provided**: No

AIG Europe S.A. (Portugal branch)

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