People Operations Manager

4 meses atrás

Porto, Portugal Siena AI Tempo inteiro

**About Siena**:
Siena is building enterprise empathic AI Agents powered by reasoning-adept LLMs. Siena is the first AI Agent of its kind, designed to integrate with existing systems and interact with customers across multiple channels from a single, unified platform.

If you're excited about the intersection of human-to-machine communication and want to be part of a team driving innovation and making a real impact in automating agentic workflows, join us on our mission to revolutionize customer experience through empathetic AI.

**Some of our values**:
We're not big on corporate-speak, but here's what matters to us:

- ** We put customers first**: We work hard to understand our customers. We try to put ourselves in their position and do more than they expect.
- ** We're direct and honest**: We believe in straightforward, truthful communication. We say what we think, clearly and respectfully.
- ** We try new things**: We're not afraid to do things differently if it means finding better solutions.
- ** We step up**: When we see a chance to make a difference, we take it. We trust ourselves to decide and take responsibility for what happens.
- ** We're quick on our feet**: We adapt to changes and challenges. We see them as chances to learn and grow.
- ** We stay curious**: We ask questions and explore new ideas. What we learn helps us keep growing.
- ** We own it**: We're all owners here. We take charge, make the call, and own the outcome.

**The Role**:
**What You'll Do**:

- Serve as a trusted advisor to employees and managers on HR-related matters.
- Manage and resolve team challenges, provide consultative partnership approach and constructive routes to people related solutions.
- Promote a positive workplace culture that aligns with company values.
- Oversee and lead the development of the performance management process, including goal setting, reviews, and feedback. Provide coaching and support to managers and employees to improve performance.
- Ensure compliance with all relevant employment laws and regulations in a remote work environment.
- Lead the development of competitive compensation and benefits structures, market insights to recommend attractive salary bands, incentive systems, and benefits packages that attract and retain top-tier talent.
- Update and maintain HR policies and procedures, ensuring they reflect current best practices and legal requirements.
- Manage employee onboardings, compliant records and ensure data integrity and confidentiality.

**Join the team if you**:

- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 8+ years of HR experience, with at least 3 years in a generalist role; startup experience preferred.
- Strong knowledge of people business partnering, employment laws, and regulations in a remote work setting.
- Strong analytical and problem-solving skills; ability to use data to drive decisions.
- Exceptional communication and interpersonal skills.
- Ability to work independently and as part of a collaborative team.

**Why Joins Us**:
We're a startup. We can't offer you fancy offices or extra perks. But here's what we can offer:

- Real impact. Your work will directly shape our product and company.
- A seat at the table. In a small team, every voice matters. Yours will be heard.
- Freedom to work your way. Home, coffee shop, moon base - if you're productive, we're happy.
- Top pay. Competitive salary and an opportunity for equity or stock grants.
- Time off when you need it. Take at least 15 days. More if you need it.
- Budget to keep learning. Because if you're not growing, we're not growing.
- The chance to build something from the ground up. This is the time when what you do has the biggest impact.
- Problems worth solving. We're reshaping how work gets done.

Siena provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

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