Consumer Engagement Services Expert

4 semanas atrás

LindaaVelha, Portugal Nestle Operational Services Worldwide SA Tempo inteiro

**Position Snapshot**

Location: Linda-a-Velha, Portugal
Company: Nestlé Business Services Portugal (NBS Portugal)
Full-time / Hybrid

**Position Summary**

The Consumer Engagement Services Advisor Expert will be instrumental in shaping and implementing Purina's Consumer Engagement Services (CES) strategy for European projects. This role will significantly contribute to the overall direction of Purina's CES roadmap in the zone.

**A Day in the Life of**
- Participating in regular team meetings providing valuable collaboration, insights and suggestions
- Analyse, map and clean Purina's social media pages across Europe, identifying areas for improvement
- Adapt to various situations, demonstrating resilience, problem-solving skills, and the ability to handle pressure
- Communicate effectively, both verbally and in writing, with team members and stakeholders
- Improve the CES platform with content integration, leveraging AI technologies, and help managing consumer cases

**What Will Make You Successful**
- Advanced level in both written and spoken English
- Excellent communication skills, both verbally and in writing, with the ability to convey complex information in a clear and concise manner
- Deep understanding of the consumer engagement services area, with a focus on social media platforms, digital trends and CRM platforms
- Ability to multitask and manage various projects simultaneously, demonstrating strong organizational skills
- Capacity to evolve and adapt in a fast-paced environment, showing a willingness to learn and take on new challenges
- Strong input on creativity, management, and strategy
- A team player attitude, with the ability to collaborate effectively with diverse teams across the organization
- Commitment to continuous learning and professional development in the field of consumer engagement and communication

**Position Summary**

The Consumer Engagement Services Advisor Expert will be instrumental in shaping and implementing Purina's Consumer Engagement Services (CES) strategy for European projects. This role will significantly contribute to the overall direction of Purina's CES roadmap in the zone.

**A Day in the Life of**
- Participating in regular team meetings providing valuable collaboration, insights and suggestions
- Analyse, map and clean Purina's social media pages across Europe, identifying areas for improvement
- Adapt to various situations, demonstrating resilience, problem-solving skills, and the ability to handle pressure
- Communicate effectively, both verbally and in writing, with team members and stakeholders
- Improve the CES platform with content integration, leveraging AI technologies, and help managing consumer cases

**What Will Make You Successful**
- Advanced level in both written and spoken English
- Excellent communication skills, both verbally and in writing, with the ability to convey complex information in a clear and concise manner
- Deep understanding of the consumer engagement services area, with a focus on social media platforms, digital trends and CRM platforms
- Ability to multitask and manage various projects simultaneously, demonstrating strong organizational skills
- Capacity to evolve and adapt in a fast-paced environment, showing a willingness to learn and take on new challenges
- Strong input on creativity, management, and strategy
- A team player attitude, with the ability to collaborate effectively with diverse teams across the organization
- Commitment to continuous learning and professional development in the field of consumer engagement and communication

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