Business Enablement Specialist, Sales Operation
Há 7 dias
**We help the world run better**
**SAP Business Support for Cloud or Services Deals**
**EXPECTATIONS AND TASKS**
In your role as a Business Support Specialist, you will be responsible for the execution of the end-to-end deal operational process for specific deal motions. This is a central team acting as a deal support center for SAP Account Executives in the region. The Field Business Support Team assist, and process deals within the SAP CRM/Harmony system. Supported by your team members, you will guide deals through the quote-to-booking process. The team is expected to contribute to revenue growth and profitability by processing sales opportunities for both existing and net new customers, and achieve order targets.
The teams support different deal motions, which include (RISE) Cloud deals and Services Deals like Professional Services and Premium Engagement.
**RESPONSIBILITIES**
- Responsible for execution of the end-to-end deal operational process / quote-to-cash process for SAP select deal motions based on complexity and thresholds including RISE with SAP offerings.
- Processing customer requests for deal offerings and completing the required inputs (Harmony/CRM Opportunities, Quotations).
- Partnering with different roles like Industry Account Executives, Cloud Architects (CAA’s), Delivery, Commercial Finance, Legal/Contracting, Centralized Deal Support (CDS) & Order-to-Invoice (O2I) Teams to support the sales process and facilitate deal closure.
- Complying with operational procedures e.g. for sales, delivery, financial and legal requirements; archiving and maintaining all files and records.
- Providing active quarter-end and year-end close deal support to the sales community to ensure timely and accurate completion of work deliverables in a dynamically driven environment.
- Services role only: Contract creation with automated tools and support the approval process for these.
**REQUIREMENTS**
- Bachelor’s degree (preferred)
- 2-5 years of experience working in a Sales Operations or Deal Support capacity which can include legal, commercial or contracting background
- A strong background in sales processes, quote-to-cash process & deal execution preferred
- Experience in a fast-paced environment, ability to multitask, prioritize and solve problems
- Extremely detailed-oriented, organized, and great communication skills (both oral and written)
- Working experience within a cross country working environment (preferred)
- Experience with MS Office (esp. Excel or Word)
- Experience with Sales Tools like DocuSign, CPQ/CRM and experience with SAP systems is a plus
- Flexibility to work varied business hours to ensure full Business Support coverage, especially at quarter and year-end
English language skills mandatory. Other European languages are beneficial, German language skills preferred.
**We build breakthroughs together**
**We win with inclusion**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 388766 | Work Area: Sales Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
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