Customer Advisor with German for a Travel Website

2 meses atrás


Lisboa, Portugal City Job Offers Tempo inteiro

**Customer Advisor with German for a travel website in Lisbon**:
Are you passionate about traveling, and you are looking forward to starting your career in the hotel industry? Great We are looking for German-speakers to provide high-quality customer support for an innovative travel agency based in Lisbon.

Your main responsibility is to assist German or English-speaking clients with their lodging queries. Empower your technical skills, gain privileged know-how of the digital travel market and enjoy the great weather in Lisbon

**About the Company**:
Work for an innovative travel agency and metasearch engine accessible via website and mobile app. This is the best online place to book last-minute lodging in the Americas, Europe and Australia.

**Your Profile**:

- You are fluent in German.
- You are proficient in English (C1).
- You have some knowledge of social networks management.
- You have great communication skills and you are empathetic.
- You are able to work on a shift system (Monday to Sunday).
- You are an EU resident, or you have a valid work permit.

**Previous experience in Customer Service is a plus, but not mandatory

**Your Responsibilities**:

- Provide support to customers about hotel queries, primarily through social media chat.
- Help online clients with their booking, doubts, upgrades, and last minute requests.
- Assist customers and hotel partners via phone regarding clients bookings and demands.
- Perform other tasks related to the lodging activity, according to the needs of the project.

**Benefits**:

- Competitive salary + Performance Bonus + Complexity Bonus.
- Signing bonus(€3000).
- Full-time position.
- Permanent contract.
- Meal allowance.
- Intensive initial training (paid).
- Full work from home inside Lisbon.
- International atmosphere.
- Intercompany mobility.
- Health insurance.
- Shared accommodation.
- Flight reimbursement.

Play your part in a talented Customer Care team, interact with global travelers and enjoy a great lifestyle in Lisbon



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