German-speaking Travel Customer Advisor
Há 1 mês
**German-speaking Travel Customer Advisor in Lisbon**:
Are you a German speaker and you are passionate about travelling?
We would like to meet you We are looking for German Customer Advisors to join a leading hotel group in Lisbon
**German Customer Care Representative based in Portugal**
**The company**:
This is a prime hotel group that offers unique and meaningful experiences in more than 5100 hotels across 110 countries.
**Your profile**:
- You have excellent communication skills in German
- You are fluent in English (B2)
- You are passionate about the hotel industry
- You are able to work on rotating shifts (including some Saturdays)
- You have great communication and interpersonal skills
- You are customer focused
**Your responsibilities**:
- Be the bridge between the hotels and the suppliers providing information, offering support and solving B2B complaints
- Prepare, maintain, and review purchasing files, reports and price lists
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
**Benefits**:
- Fixed-term, renewable employment contract with an initial duration of 12 months
- Subsequent extension for a further 12 months
- Possibility of permanent employment after 24 months
- Private health insurance from the signature of the employment contract
- Competitive salary
- Full-time position
- Performance and Complexity Bonus
- Gain valuable know-how thanks to an initial training
- Work in a modern office and join an international team
Relocation package (only for international applicants)
- Pick-up from the airport and administrative support for your integration in Portugal
- Subsequent reimbursement of flight costs
- Free annual flight home
- Accommodation in a room in a company’s flat in Lisbon
- Free Portuguese courses, water sports, soft trekking and much more
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