Continuous Improvement Team Manager

3 semanas atrás

Lisboa, Portugal BNP Paribas Tempo inteiro

**About the job**
- The Continuous Improvement Team Manager’s main mission is to lead a team of Continuous Improvement (CI) project managers and CI trainers and coaches to take Continuous Improvement concepts, tools and culture across the organization, always seeking efficiency opportunities within its scope of activities

**Your Main Activities Are**

Support the local Senior Managers to drive from the global roadmap, prioritising the local ones to reach local targets

Define Continuous Improvement annual roadmap to support local Operations (OPS) roadmaps, identify and schedule Continuous Improvement projects, workshops and OPS Managers training and coaching

Manage local CI Team of CI Project Managers and CI Trainers and Coaches

Lead process improvement initiatives using Continuous Improvement Programme approach and tools to improve and standardize processes across locations, including post project follow up and impact quantification

Entertain close relationships with the local Operations Managers to capture their needs and arrange for initiatives to address them once approved by the programme stakeholders

Prepare and facilitate problem solving workshops on multi-geographies issues, including post project follow up and impact quantification

Implement Continuous Improvement management practices such as performance management or activity management at Team Leaders, OPS Leaders and Process owners level including follow up and impact quantification

Spread Continuous Improvement culture across the organization

Prepare reporting on local Continuous Improvement programme, leading regular reviews with senior management to follow up progress on CI roadmap

**Profile and Skills to Success**

Master’s degree in Management, Finance, Economics or Engineering

Fluency in English with excellent communication skills

At least 10 years of experience in Project Management and Consulting or Banking and Financial Operations

Proficiency in Lean and Change Management methodologies and tools

Black Belt Lean Six Sigma Certification

Experience managing Teams

**About the team**

BNP Paribas Corporate & Institutional Bank is running a long-established continuous improvement transformation program. The core objectives of the programme are:
Improve external and internal customer service

Improve working conditions to form a more flexible and more competitive group

Provide a step-change in operational performance

Develop best-practice in terms of managerial skills

Diffuse a continuous mindset and culture

LI-Hybrid

**Why joining BNP Paribas?**

**Leading banking institution**

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

**Our presence in Portugal**

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

**International reach**

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
**Retail Banking**, a division that brings together all of the Group’s retail activities and specialised business lines;

**Investment & Protection Services **that include specialised businesses offering a wide range of savings, investment and protection services;

**Corporate & Institutional Banking **division that offers tailored financial solutions for corporate and institutional clients.

**Diversity and Inclusion commitment**

**Commitment towards work/life balance**

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

**Remote Working Conditions**

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.

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- In case you are selected for this role, further documentation will be requested to support your hiring process.

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