Senior IT Consultant Loyalty

2 meses atrás

Porto, Portugal Metyis Tempo inteiro

We are looking for an Senior IT Consultant Loyalty to join our Metyis Digital Campus team in Porto. You analyze loyalty requirements, design IT processes and drive a future-proof loyalty mechanism.

**Who we are**:
We are Metyis, a forward-thinking, global company that collaborates with business partners and clients to create and implement the capacities and capabilities required to improve future performance. We operate across a wide range of industries, and with our embedded partnership model we commit to driving sustainable growth for industry-leading organisations, elevating their potential with a long-term vision.

At Metyis, we develop integrated solutions that enable growth by working within our business partners’ organisations with diverse and multidisciplinary teams. This collaborative environment allows Metyis to build strategies and execute them through an ecosystem that combines Big Data solutions, Digital Commerce solutions, Marketing & Design solutions, and Advisory services.

Our teams are set up so that you have plenty of room to build bigger and bolder ideas by speaking your mind and being creative with your knowledge. Imagine the things you could achieve with a multidisciplinary team that encourages you to be the best version of yourself.

We are Metyis. Partners for Impact.

**What we offer**:

- Develop your professional career working with one of the major brands in the fashion industry
- Opportunity to accelerate the pace of digitalization & eCommerce growth through advanced technology, business intelligence, and analytics
- Driving high-impact insights enhances decision-making across the entire organization
- Driving brand equity and digital sales through enhanced digital experiences
- Interaction with senior business and eCommerce leaders regularly to drive their business toward impactful change
- Become part of a fast-growing international and diverse team

**What you will do**:

- You consult and take over IT ownership for Loyalty
- Act as single point of contact towards our internal IT & business stakeholders
- Manage our projects and especially our external partners to drive all loyalty and reward processes (web 2.0 and web 3.0)
- Driving and ensuring future proof loyalty processes within our HUGO BOSS IT landscape on a global scale. This means to design consistent technical concepts, coordinate implementation teams and align with enterprise architects on a future-proof technology landscape and ensure successful global rollouts
- Support and design product vision together with the Product Owner Loyalty
- Manage and prioritize new technical requirements in the product backlog whilst taking IT resources and their coordination into account
- Enabling and coaching team colleagues with your expertise and passion
- Analyze and discover customer experience trends and innovations to extend and improve our technology

**What you’ll bring**:

- Strong knowledge and interest in loyalty, customer experience and customer engagement
- Excellent communicative skills and analytical strength
- Proven project management expertise
- Ideally have experience with loyalty management platforms, web 3.0 tools and ecosystems, reward tools, mobile apps
- 8+ years of relevant work experience, proven IT background
- Experience with various relevant technologies of customer loyalty ecosystems
- Understanding of agile principles
- Degree in Business Informatics, Business Economics or related areas
- Fluent in English

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