Empregos actuais relacionados com Client Operations Executive - Lisboa - KANTAR
-
Operations Executive
4 meses atrás
Lisboa, Portugal BusUp Portugal Tempo inteiro**What are we looking for** We are in search of an enthusiastic, dedicated, and open-minded individual to join our team, someone who shares our shared passion for helping to shape a more sustainable future through corporate commuting services. If you're up for the challenge, join our Operations team. **Key responsibilities** - Coordinate improvement action...
-
Operations Executive
3 meses atrás
Lisboa, Portugal Go4Mobilty Tempo inteiro**ABOUT US**: Go4Mobility is a trusted international provider of telecommunications and digital services. We help businesses communicate with their customers worldwide, across multiple channels, and boost their digital services revenue through mobile payments solutions. Our content monetization platform helps brands and Operators to increase their revenue by...
-
Customer Operations Executive
4 meses atrás
Lisboa, Portugal Signal AI Tempo inteiro**About Signal - Who are we?** We're on a mission to change the way businesses make decisions with our cutting-edge AI technology. To achieve that, we’re looking for passionate people to join our open and unconventional workplace. Our inclusive environment welcomes skills and experiences from diverse backgrounds and defines who we are. We are very excited...
-
Operations Executive
4 meses atrás
Lisboa, Portugal BUSUP Tempo inteiro**What are we looking for** We are in search of an enthusiastic, dedicated, and open-minded individual to join our team, someone who shares our shared passion for helping to shape a more sustainable future through corporate commuting services. If you're up for the challenge, join our Operations team. **Key responsibilities** - Coordinate improvement action...
-
Operations Executive
Há 6 dias
Lisboa, Portugal Grupo Ete Tempo inteiroFazer parte do Grupo ETE é privilegiar a tradição caminhando para a modernização. Com 88 anos de existência e 100% português, somos um Grupo de logística integrada, líder na economia do mar. Constituído por mais de 50 empresas, com presença nacional e internacional em 4 continentes, contamos hoje com mais de 1.300 colaboradores. Promovemos a...
-
Account Executive
3 meses atrás
Lisboa, Portugal Winid Portugal Tempo inteiro**Quem somos?** A Winid é líder em soluções de Aquisição de Talentos na Europa, apoiado pelo Atual Groupe, um grupo de RH com um volume de negócios de 1.700 milhões de euros. Estamos empenhados no desenvolvimento e na realização dos indivíduos e das organizações. Ajudamos as pessoas a encontrar oportunidades desafiantes e ajudamos as...
-
Client Delivery Executive
3 meses atrás
Lisboa, Portugal KANTAR Tempo inteiroWe’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere. Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the...
-
Junior Operations Executive
3 meses atrás
Lisboa, Portugal Go4Mobilty Tempo inteiro**ABOUT US**: Go4Mobility is a trusted international provider of telecommunications and digital services. We help businesses communicate with their customers worldwide, across multiple channels, and boost their digital services revenue through mobile payments solutions. Our content monetization platform helps brands and Operators to increase their revenue by...
-
Executive Assistant
4 semanas atrás
Lisboa, Portugal Icapital Tempo inteiroICapital is powering the world's alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services approximately $191 billion in global client assets...
-
Executive Assistant
2 semanas atrás
Lisboa, Portugal Icapital Tempo inteiroiCapital is powering the world's alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services approximately $191 billion in global client assets...
-
Executive Assistant
1 semana atrás
Lisboa, Portugal Icapital Tempo inteiro.ICapital is powering the world's alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services approximately $191 billion in global client assets...
-
Executive Assistant
1 semana atrás
Lisboa, Portugal Icapital Tempo inteiroiCapital is powering the world's alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services approximately $191 billion in global client assets...
-
Account Executive Portugal
3 semanas atrás
Lisboa, Portugal Tn Portugal Tempo inteiroAccount Executive Portugal Lisboa Lisboa, Lisboa, Portugal Job Description: About the roleJoin our team in Lisbon as an Account Executive!Winid Portugal specializes in Talent Acquisition solutions and is seeking an Account Executive to contribute to our growth by engaging with Portuguese clients (fluency in Portuguese is essential).This role primarily...
-
Client Executive Assistant
4 meses atrás
Lisboa, Portugal Marsh Tempo inteiro**Client Executive Assistant (9 months paid internship)** **What can you expect?** - Join a dynamic team that supports the risk business; - Deliver a high quality service to our clients and policyholders; - Support a diverse client portfolio. **What's in it for you?** - Be part of a multinational organization where you'll be able to learn, grow and develop...
-
Service Operations Executive
3 meses atrás
Lisboa, Portugal TUI Group Tempo inteiroFlexible- Lisbon, Portugal- Spain, Spain- - 127713- - Hybrid- - Permanent- - Full Time- - 37.5 - 40Our vision within IT is to make travel experiences special by working as one team to make IT Happen. Our culture is all about delivering great technology through our unique combination of TUI business knowledge and technical expertise, driven to succeed through...
-
Account Executive Portugal
3 semanas atrás
Lisboa, Portugal Tn Portugal Tempo inteiroAccount Executive PortugalLisboaLisboa, Lisboa, Portugal Job Description:About the roleJoin our team in Lisbon as an Account Executive!Winid Portugal specializes in Talent Acquisition solutions and is seeking an Account Executive to contribute to our growth by engaging with Portuguese clients (fluency in Portuguese is essential).This role primarily focuses...
-
Executive Assistant
3 meses atrás
Lisboa, Portugal Reia Collective Tempo inteiro**Join Reia Collective as an Executive Assistant and Be the Keystone of Our Success!** Are you a highly organized and proactive individual eager to make a significant impact in a dynamic and fast-paced environment? Reia Collective invites you to become an integral part of our team as an Executive Assistant, where you will provide essential support to our...
-
Client Executive
4 semanas atrás
Lisboa, Portugal Kantar Group Tempo inteiro.Kantar's Worldpanel division is searching for a passionate and collaborative Client Executive to join our local Client Service teams. Based in Lisbon, Portugal this is truly an incredible opportunity to be part of our exciting vision for the future! The Team and Role's mission Reporting to one of our Client Directors, as a Client Executive you will play a...
-
Account Executive Portugal
4 semanas atrás
Lisboa, Portugal Tn Portugal Tempo inteirocol-wideJob Description:About the roleJoin our team in Lisbon as an Account Executive! Winid Portugal specializes in Talent Acquisition solutions and is seeking an Account Executive to contribute to our growth by engaging with Portuguese clients (fluency in Portuguese is essential). This role primarily focuses on business development, with potential...
-
Client Executive
4 semanas atrás
Lisboa, Portugal Kantar Group Tempo inteiro.Kantar's Worldpanel division is searching for a passionate and collaborative Client Executive to join our local Client Service teams. Based in Lisbon, Portugal this is truly an incredible opportunity to be part of our exciting vision for the future! The Team and Role's mission Reporting to one of our Client Directors, as a Client Executive you will play a...
Client Operations Executive
5 meses atrás
Kantar Worldpanel
Kantar is the world’s leading data, insights and consulting company, and our Worldpanel colleagues are experts in shopper behavior. Offering continuous monitoring, advanced analytics and tailored solutions for our clients, they help turn purchase behavior into a competitive advantage across a wide range of markets including tech, fashion, telecoms and fast-moving consumer goods.
Job Details
INSPIRE SUCCESSFUL DECISIONS
Kantar’s Worldpanel division is searching for dynamic and methodical Client Operations Executives. Based in Lisbon, Portugal this is an incredible opportunity to be part of our exciting vision for the future
About us
Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies. Kantar’s 25,000 people based in more than 100 countries help the world’s leading organisations succeed and grow. Nobody knows people better than Kantar. We provide insight and inspiration to help our clients, our people and society to create and flourish in an extraordinary world.
Our Worldpanel colleagues are the global experts in shopper behaviour, offering continuous monitoring, advanced analytics and tailored solutions to inspire successful decisions by leading organisations worldwide. Worldpanel turns purchase behaviour into a competitive advantage across a diverse range of markets including tech, fashion, telecoms and FMCG.
Role’s Mission
Our Client Operations Executives will act as our Worldpanel experts on data delivery processes by collaborating directly with our Client Service and Operations teams as well as with several of our main clients and their representatives.
We are looking for individuals with proven experience in building trusting and collaborative relationships across cross-functional teams, stakeholders, and clients; whilst also having a good understanding of shoppers’ data and the ability to synthesize key insights to better advise our clients whenever necessary.
Depending on your previous experiences we’ll adjust your training so that you can become a reliable resource around our Prism attribution, end-to-end production processes (Data release, Data restatement, Quality checks) and/or client relationship and analysis skills - by understanding and using key consumer panel indicators, basic principles of data visualization, and how to best use MyWorlpanel when preparing a client’s presentation.
- MyWorldPanel is a Kantar cloud-based platform, currently being deployed worldwide, to provide the most intuitive and efficient way to analyze shoppers' behaviour data.
Key outcomes
- Act as a Worldpanel expert on data delivery processes by collaborating directly with our Client Service and Operations teams as well as with several of our main Clients and their representatives - ensuring timely delivery of Worldpanel products and services, as well as efficiently mediating any reported issues.
- Satisfy clients on all aspects of our MyWorldpanel data delivery processes (feasibility, planning and quality checks) while also acting as a data delivery expert by providing regular advisement to our Client Service teams on all operational queries.
- Regularly review Client market & brands data in MyWorldpanel to build market and trend knowledge - to timely generate alerts that will be liaised with our Client Service teams.
- Prepares recommended delivery approaches to the Team Supervisor and to Client Service teams, considering any adjoined technical actions.
- Collaborate with our Client Service teams on updating and validating shoppers’ panel data before it’s shared with clients (e.g., Validating category trends in time series).
- Participate in conversations with Clients mediated by Client Service representatives - by effectively collecting the Client’s feedback and requirements and briefing it to any identified departments so there is a clear understanding of delivery needs, methods and feasibility.
- Act as first support line agent with clients on all of their MyWorldpanel queries - by providing solutions and directions on how to best resolve their challenges; and if necessary, generate tickets and escalate their cases to L2 or L3 level agents.
Key Capabilities
Your background will ideally look like this
- Business proficiency in English (B2 Level Minimum).
- Proven Customer Service and/or Client Management experience will be required.
- Optimum skills with MS Excel (Advanced formulas; Pivot Tables; Macros) will be advantageous.
- Introductory knowledge of SQL (Queries and Coding) will be beneficial.
- Familiarity or professional experience with Kantar Worldpanel shoppers’ data and datasets will be appreciated.
With the following qualities
- Inquisitive, with critical thinking, and demonstrate a genuine passion for consumer behaviour.
- Enjoys actively looking for new and more e