Customer Service Advisor Backoffice

2 meses atrás


Porto, Portugal Talent Search People Tempo inteiro

**Organization**:
Una empresa multinacional esta buscando un/a Customer Service Advisor con Español fluido para sus oficinas en Portugal.

**Function**:

- Apoyo en la asistencia telefónica/correo/correo electrónico a los clientes existentes y a los nuevos/potenciales, resolviendo las consultas de los clientes.
- Mantener los datos recibidos de los clientes de forma precisa y oportuna.
- Gestionar las peticiones al gestor adecuado para las solicitudes complejas/área responsable (ventas, crédito por cobrar, entrega, etc.)
- Transferir las diferentes consultas por parte de los clientes al departamento adecuado

**Requirements**:

- Disponer de estudios secundarios (Bachillerato)
- Nível de Español fluido y valorable nível básico de Inglés
- Conocimiento básico de SAP/ERP
- Experiência previa de 1 año en Customer Service (Back Office /Front Office).
- Capacidad para mantener una buena comunicación telefónica y por correo con los clientes a diario (gestión de solicitudes, quejas, etc.)

**What we offer?**:

- ¿Qué ofrecemos?- Contrato temporal
- Salario competitivo
- Horario 08:00 -17:00 h- Trabajando en una multinacional con la que puedes desarrollar tu carrera profesional

**Do you need +info?**:
Elena Charle- (+34) 932 31 00 00 ext 121



  • Porto, Porto, Portugal Linde Global Services Tempo inteiro

    Linde Global ServicesCustomer Service Advisor Backoffice - Spanish Speaker (M/F/d)Porto (Maia), Portugal (req10629)What you will enjoy doing Guide the customers through the Webshop Transfer queries to the corresponding department Ensuring that the data received from the customers is accurately and timely maintained is part of your job Further you will ensure...


  • Porto, Portugal Linde Global Services Tempo inteiro

    Linde Global Services **Customer Service Advisor Backoffice - Spanish Speaker (M/F/d)** Porto (Maia), Portugal (req10629) **What you will enjoy doing** - Guide the customers through the Webshop - Transfer queries to the corresponding department - Ensuring that the data received from the customers is accurately and timely maintained is part of your job -...


  • Porto, Portugal Linde Global Services Tempo inteiro

    Linde Global Services **Customer Service Advisor Backoffice - Portuguese Speaker (M/F/d)** Porto, Portugal | req14405 **What you will enjoy doing** - Guide the customers through the Webshop - Transfer queries to the corresponding department - Ensuring that the data received from the customers is accurately and timely maintained is part of your job -...


  • Porto, Porto, Portugal Talent Search People Tempo inteiro

    Organization:Una empresa multinacional esta buscando un/a Customer Service Advisor con Español fluido para sus oficinas en Portugal.Function: Apoyo en la asistencia telefónica/correo/correo electrónico a los clientes existentes y a los nuevos/potenciales, resolviendo las consultas de los clientes. Mantener los datos recibidos de los clientes de forma...


  • Porto, Porto, Portugal BSP executive Tempo inteiro

    ¿Dónde trabajarás?:Una empresa multinacional esta buscando un/a Customer Service Advisor con Español fluido para sus oficinas en Portugal.¿Qué harás?: Apoyo en la asistencia telefónica/correo/correo electrónico a los clientes existentes y a los nuevos/potenciales, resolviendo las consultas de los clientes. Mantener los datos recibidos de los...


  • Porto, Portugal BSP executive Tempo inteiro

    **¿Dónde trabajarás?**: Una empresa multinacional esta buscando un/a Customer Service Advisor con Español fluido para sus oficinas en Portugal. **¿Qué harás?**: - Apoyo en la asistencia telefónica/correo/correo electrónico a los clientes existentes y a los nuevos/potenciales, resolviendo las consultas de los clientes. - Mantener los datos...

  • Customer Service Backoffice

    1 semana atrás


    Porto, Porto, Portugal Talent Search People Tempo inteiro

    ¿Te gustaría trabajar en Portugal? Si tienes experiência previa en Customer Service (Backoffice), esta es tu oportunidadTareasLas principales tareas del puesto son:\- Apoyo en la asistencia telefónica/correo/correo electrónico a los clientes existentes y a los nuevos/potenciales, resolviendo las consultas de los clientes.\- Mantener los datos recibidos...

  • Customer Service Advisor

    1 semana atrás


    Porto, Porto, Portugal Bfv Service Gmbh Tempo inteiro

    Start: 1st JulyShifts: Monday to Sunday, between 08:00 and 19:00 Days off: 2 days (rotative)Tasks:Customer support to German-speaking customers by phone, email, chat and social media channelsSupport our merchants for all questions and inquiries about our product and serviceActively work on the optimisation of all processes related to our customers, to...

  • Customer Service Advisor

    1 semana atrás


    Porto, Porto, Portugal Bfv Service Gmbh Tempo inteiro

    Start: 1st JulyShifts:Monday to Sunday, between 08:00 and 19:00 Days off: 2 days (rotative)Tasks:Customer support to German-speaking customers by phone, email, chat and social media channelsSupport our merchants for all questions and inquiries about our product and serviceActively work on the optimisation of all processes related to our customers, to...


  • Porto, Portugal BrightBe.e Tempo inteiro

    **Customer Service Advisor (German), Lisbon, Porto, Remote**: We are recruiting for a leading fashion retail platform that is looking for a German speaking Customer Service Advisor to join their team in Portugal. **What you will be doing**: - Provide information and support with regards to products and services and other related inquiries - Be the face of...

  • Customer Service Advisor

    1 semana atrás


    Porto, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German-speaking Customer Service Advisor to join their teams in Porto. Position: Customer Service Advisor Location: Porto, Portugal Work model: On-site Employment type: permanent contract Remuneration: Base salary + bonuses **DUTIES AND...

  • Customer Service Advisor

    3 semanas atrás


    Porto, Portugal Jujur Tempo inteiro

    Position: Customer Service Advisor Location: Porto Portugal Work model: Onsite Employment type: permanent contract DUTIES AND RESPONSIBILITIES: Customer support to Germanspeaking customers by phone email chat and social media channels Support our merchants for all questions and inquiries about our product and service Actively work on the...

  • Customer Service Advisor

    1 semana atrás


    Porto, Porto, Portugal JUJUR Tempo inteiro

    Position: German Customer Service AdvisorLocation: Lisbon, Portugal OR Porto, Portugal OR Remote, PortugalEmployment type: Full-timeRemuneration: Base salary + bonusesDUTIES AND RESPONSIBILITIES: Provide information and support with regards to products and services and other related inquiries Be the face of the company to our customers and partners...

  • Customer Service Advisor

    42 minutos atrás


    Porto, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe.We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client.Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied.David...


  • Porto, Portugal Talent Search People Tempo inteiro

    ¿Te gustaría trabajar en Portugal? Si tienes experiência previa en Customer Service (Backoffice), ¡esta es tu oportunidad! Tareas **Las principales tareas del puesto son**: \- Apoyo en la asistencia telefónica/correo/correo electrónico a los clientes existentes y a los nuevos/potenciales, resolviendo las consultas de los clientes. \- Mantener los...

  • Customer Service Advisor

    2 meses atrás


    Porto, Portugal JUJUR Tempo inteiro

    Position: German Customer Service Advisor Location: Lisbon, Portugal OR Porto, Portugal OR Remote, Portugal Employment type: Full-time Remuneration: Base salary + bonuses **DUTIES AND RESPONSIBILITIES**: - Provide information and support with regards to products and services and other related inquiries - Be the face of the company to our customers and...

  • Customer Service Advisor

    1 semana atrás


    Porto, Porto, Portugal Jujur Tempo inteiro

    Position: Customer Service Advisor Location: Porto Portugal Work model: Onsite Employment type: permanent contractDUTIES AND RESPONSIBILITIES:Customer support to Germanspeaking customers by phone email chat and social media channels Support our merchants for all questions and inquiries about our product and service Actively work on the optimization of all...


  • Porto, Portugal Salve.Inno Consulting Tempo inteiro

    **Join Our Team: Customer Service Advisor with German**: We are excited to open a position for a passionate **Customer Service Advisor with German** to enrich our customer support team. This role is tailor-made for individuals who excel in delivering outstanding customer service and have fluency in German. Embrace this opportunity to significantly contribute...

  • Customer Service Advisor

    1 semana atrás


    Porto, Porto, Portugal Webhelp Tempo inteiro

    Customer Service/SupportLocation Porto, Portugal***Job Title:Customer Service Advisor English Speaker in PortoJob Description:Are you fluent in English and want to work for the leading BPO worldwide, awarded as the best place to work 2022? You will use your skills as Customer Service Advisor, acting as a Retention Agent for one of our clients from the...

  • Customer Service Advisor

    1 semana atrás


    Porto, Porto, Portugal Farfetch Tempo inteiro

    THE ROLE We are looking for a Customer Service Advisor (English Speaker) to work in a relaxed environment and be part of a well-motivated, and growing team. Reporting to the Customer Service Manager, you will gain excellent experience, which will broaden as the team grows. You will have main responsibilities to ensure that the highest levels of customer...