Customer Success Enginner

6 meses atrás

Maia, Portugal Nonius Tempo inteiro

-MAIA, Portugal

About Nonius

Nonius provides the most complete Guest Technology solutions portfolio for a contactless Digital Guest Journey. All solutions are built in-house allowing highly integrated and competitive offers. Our technology solutions serve more than 536,420 rooms worldwide - in Hotels of the most renowned international chains and several of the most emblematic and recognized independent hotels. We also bring hospitality technology to other markets such as Outdoor, Apartments, Co-living, Healthcare, Maritime and other Sport and Leisure facilities.

Job description/ responsibilities

We are looking for Customer Success Engineers to be part of our Networks, Cast, TV Headend Product Team.

This position is based in the city of Maia in Portugal.

**Responsibilities**:

- Support sales people with set-up of demos or PoCs;
- Support on-board of new clients to our Cloud CAST, Network Management and TV Headend platforms;
- Support queries on product-specific issues on installation & ongoing;
- Bug catching & testing new features for the developers;
- Update training materials & documentation for colleagues;
- Collect and bring issues to Product Manager;
- Daily communication and relationship with customers to engage and guide them;

Must Have
- Degree in Informatics, Electronics, or equivalent working experience;
- Cisco and/or other Networks vendors certifications;
- Knowledge of TV technologies;
- Ability to install and configure networking, IPTV, Voice over IP, and WiFi equipment;
- Familiarity with network protocols and technologies, such as TCP/IP, DNS, DHCP, VLAN, VPN, and QoS;
- Ability to diagnose and resolve network related issues;
- Experience with network security and firewall configurations;
- Fluent in English (spoken and written);
- Empathy towards helping customers and ability to manage the customer expectations;
- Creative, resourceful, detail-oriented and highly organized.

Nice to have
- Fluent in French (spoken and written);
- Knowledge of IPTV protocols and technologies;
- Experience with customer service;
- Linux command line;
- Scripting Languages;
- Previous experience in similar positions;
- Other languages.

What's great in the job?
- Great team of smart people, in a friendly and open culture
- Real responsibilities and autonomy
- Expand your knowledge of various countries and regions
- Great career opportunity in a fast-evolving Technology company
- Contribute to the greater experience of millions of Travellers around the World

Our Product

**KNOW ABOUT**

What We Offer

Perks

A full-time position
Attractive salary package.

Trainings

5 days / year, including

Health Insurance

Health insurance provided to all employees.

Eat & Drink

Fruit, coffee and
snacks provided.

  • Customer Success Enginner

    6 meses atrás

    Maia, Portugal Nonius Tempo inteiro

    -Maia, Portugal **About Nonius** Nonius provides the most complete Guest Technology solutions portfolio for a contactless Digital Guest Journey. All solutions are built in-house allowing highly integrated and competitive offers. Our technology solutions serve more than 536,420 rooms worldwide - in Hotels of the most renowned international chains and...

  • Customer Success Enginner

    7 meses atrás

    Maia, Portugal Nonius Tempo inteiro

    -Maia, Portugal About Nonius Nonius provides the most complete Guest Technology solutions portfolio for a contactless Digital Guest Journey. All solutions are built in-house allowing highly integrated and competitive offers. Our technology solutions serve more than 536,420 rooms worldwide - in Hotels of the most renowned international chains and several of...

  • Customer Success

    2 meses atrás

    Maia, Portugal Nonius Tempo inteiro

    -MAIA, Portugal About Nonius Nonius provides the most complete Guest Technology solutions portfolio for a contactless Digital Guest Journey. All solutions are built in-house allowing highly integrated and competitive offers. Our technology solutions serve more than 536,420 rooms worldwide - in Hotels of the most renowned international chains and several of...

  • Customer Success Assistant

    7 meses atrás

    Maia, Portugal Nonius Tempo inteiro

    About Nonius Nonius provides the most complete Guest Technology solutions portfolio for a contactless Digital Guest Journey. All solutions are built in-house allowing highly integrated and competitive offers. Our technology solutions serve more than 536,420 rooms worldwide - in Hotels of the most renowned international chains and several of the most...

  • Customer Success Assistant

    6 meses atrás

    Maia, Portugal Nonius Tempo inteiro

    -Maia, Portugal About Nonius Nonius provides the most complete Guest Technology solutions portfolio for a contactless Digital Guest Journey. All solutions are built in-house allowing highly integrated and competitive offers. Our technology solutions serve more than 536,420 rooms worldwide - in Hotels of the most renowned international chains and several of...

  • Customer Care Agent Ce

    7 meses atrás

    Maia, Portugal Hottinger, Bruel & Kjaer Tempo inteiro

    This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions. At HBK, we live up...

  • Customer Care Agent Sales/service

    7 meses atrás

    Maia, Portugal Hottinger, Bruel & Kjaer Tempo inteiro

    This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions. At HBK, we live up...

  • Automation Innovator at Körber Supply Chain

    Há 1 mês

    Maia, Portugal Körber Supply Chain PT S.A. Tempo inteiro

    About UsKörber Supply Chain is a leading technology group with over 12,000 employees worldwide. Our mission is to drive customer success through innovative solutions and services.

  • Senior Customer Order Handler

    7 meses atrás

    Maia, Portugal Hottinger, Bruel & Kjaer Tempo inteiro

    This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions. At HBK, we live up...

  • Sales Channel Support

    7 meses atrás

    Maia, Portugal Nonius Tempo inteiro

    -Maia, Portugal About Nonius Nonius provides the most complete Guest Technology solutions portfolio for a contactless Digital Guest Journey. All solutions are built in-house allowing highly integrated and competitive offers. Our technology solutions serve more than 536,420 rooms worldwide - in Hotels of the most renowned international chains and several of...

  • Cyber Security Architect for Manufacturing Industry

    Há 1 mês

    Maia, Portugal Körber Supply Chain PT S.A. Tempo inteiro

    We are Körber Supply Chain, a leading technology group in the manufacturing industry. We turn entrepreneurial thinking into customer success and shape the technological change.As a Cyber Security Architect, you will be responsible for defining a cyber security strategy in software development, setting up processes to build in security during the development...

  • Junior Digital Product Manager

    7 meses atrás

    Maia, Portugal Körber Supply Chain PT S.A. Tempo inteiro

    We are Körber – an international technology group with more than 12,000 employees at over 100 locations worldwide and a common goal: We turn entrepreneurial thinking into customer success and shape the technological change. In the Business Areas Digital, Pharma, Supply Chain, and Technologies, we offer products, solutions and services that inspire. We...

  • Cyber Security Engineer

    7 meses atrás

    Maia, Portugal Körber Supply Chain PT S.A. Tempo inteiro

    We are Körber – an international technology group with more than 12,000 employees at over 100 locations worldwide and a common goal: We turn entrepreneurial thinking into customer success and shape the technological change. In the Business Areas Digital, Pharma, Supply Chain, and Technologies, we offer products, solutions and services that inspire. We...

  • Digital Product Manager

    Há 1 mês

    Maia, Portugal Körber Supply Chain PT S.A. Tempo inteiro

    We are seeking a forward-thinking Digital Product Manager to drive the development of our digital products and strategize for market success.Company OverviewKörber is an international technology group with over 12,000 employees across 100 locations worldwide. We aim to turn entrepreneurial thinking into customer success and shape technological change.We...

  • Process Owner

    6 meses atrás

    Maia, Portugal Talent Search People Tempo inteiro

    Are you looking for challenges? We face them every day and we know we grow by mastering them. Collaborating with our customers is key for our success and together with you we want to achieve our ambitious objectives. One thing is for sure - while we love working with our customers, there is no compromise on being compliant. We do business with our customers...

  • Safety Engineer Trainee

    2 meses atrás

    Maia, Portugal Körber Pharma Packaging AG Tempo inteiro

    Select how often (in days) to receive an alert:We are Körber – an international technology group with more than 12,000 employees at over 100 locations worldwide and a common goal: We turn entrepreneurial thinking into customer success and shape the technological change. In the Business Areas Digital, Pharma, Supply Chain, and Technologies, we offer...

  • Trainee Mechanical Engineer

    6 meses atrás

    Maia, Portugal Körber Supply Chain PT S.A. Tempo inteiro

    We are Körber – an international technology group with more than 12,000 employees at over 100 locations worldwide and a common goal: We turn entrepreneurial thinking into customer success and shape the technological change. In the Business Areas Digital, Pharma, Supply Chain, and Technologies, we offer products, solutions and services that inspire. We...

  • team leader – BPO GOVERNANCE

    4 semanas atrás

    Maia, Portugal Multitempo Tempo inteiro

    Detalhes Manage Stellantis day-to-day Accounts Payable operations in xFCA and xPSA entities executed under the Business Process Outsourcing (BPO) 3rd Party service providers with a focus on high-volume transaction with medium or complexity (manual data entry, invoice processing). This organization provides accounts payable services in a centralized and...

  • Safety Engineer Trainee

    2 meses atrás

    Maia, Portugal Phiture Tempo inteiro

    We are Körber – an international technology group with more than 12,000 employees at over 100 locations worldwide and a common goal: We turn entrepreneurial thinking into customer success and shape the technological change. In the Business Areas Digital, Pharma, Supply Chain, and Technologies, we offer products, solutions, and services that inspire. We...

  • Freight Auditing Expert

    Há 1 mês

    Maia, Portugal Infineon Technologies Tempo inteiro

    Company Overview:Infineon Technologies is a global leader in semiconductor solutions for power systems and IoT. Our mission is to drive innovation and customer success while caring for our people and empowering them to reach ambitious goals.We are on a journey to create the best Infineon for everyone, embracing diversity and inclusion. Our working...