Customer Service Assistant

2 meses atrás


Sintra, Portugal Zumub Tempo inteiro

We are looking for a talented **Customer Service Assistant - Italian Speaker** to join our team. If you are passionate about customer service and want to make a difference, this opportunity is for you

Responsabilities:
As a **Customer Service Assistant**, you will be responsible for providing excellent service to our customers, ensuring their questions are resolved, and their needs are met.
- Proactively resolve issues and complaints, always aiming for satisfactory solutions.
- Collaborate with internal teams to ensure customers receive accurate and up-to-date information.

Qualifications:

- **Fluency in Italian **(This is a must and **disqualifying factor**) **and Portuguese**:

- Experience in customer service, support, or related areas (CRM).
- Excellent verbal and written communication skills.
- Ability to solve problems quickly and efficiently.

What we offer:

- Be a key growth driver in a fast-growing startup.
- A young, fast-paced, and dynamic work environment.
- Career advancement opportunities and the chance to make a real impact.
- Employee discounts, health insurance, gym access, and other benefits.

**On-site position based in CACÉM (Near to Tagus Park)**

Monday to Friday, 9:00 AM - 6:00 PM

**Tipo de oferta**: Integral/Full-time

**Benefícios**:

- Cartão/Ticket refeição

Horário de trabalho:

- Turno de 8 horas

Remuneração suplementar:

- Subsídio de Natal



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