Ships Agency Manager Madeira

4 semanas atrás


Lisboa, Portugal Wilhelmsen Tempo inteiro

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Interrelations

The Ships Agency Manager Madeira reports to the Ships Agency Portugal and works closely together with other Ships Agency Managers, Sales Managers and Port Services Operations/QHSSE Directors and Managers.

Formal authorities

The Ships Agency Manager has the authority to act and make decisions within this functional description and the CoA.

Main responsibilities
- Controlling and monitoring of all Port Services activities, including compliance, within assigned territory.
- Ensuring Ships Agency performance and service quality is according to Standard Operating Procedures (SOP).
- Identify new means of achieving cost savings, including vendor discounts on behalf of the principal.
- Selecting, appointing and evaluating vendors and suppliers, ensuring compliance with WPS procurement governance.
- Actively identify new business and sales opportunities in the territory/country and work with Port Services sales to promote local ports towards customers.
- Participate in regular customer visits and business reviews.
- Report on port and traffic developments within assigned territory.
- Ensure profitable port operations by increasing revenue, whilst driving efficiencies to control costs.
- Ensure correct amount of pre-funding is received, or the correct level of authority has approved any deviation, prior to performing the port call, in line with the Chart of Authority. Same to be ensured when additional funding required prior vessel’s sailing.
- Ensure procedures relevant to Disbursement Accounts production are implemented and optimised.
- Responsible for supporting and ultimately driving the collection of spot port call receivables
- Ensure efficient and competent resources are appointed at port location(s).
- Ensure onboarding and regular training is conducted for all employees.
- Overall Port Services QHSSE compliance within assigned Territory and use of Take 5 as appropriate.
- Monitor and adhere to code of conduct and compliance.
- Respond timely and effectively to customer complaints and IP’s and take the necessary actions for prevention.

Accountabilities

This position will be measured against:

- Port Contribution country/territory
- EBIT country/territory
- EBIT margin Country/territory
- AR > credit time country/territory
- Service Quality Level (Customer satisfaction/ IP response effectiveness/Blue Pennant)
- Adherence to SOP
- Comply with the ISO 9001 and ISO 45001 standards, Take 5

Health & Safety

As a manager:
The manager provides a healthy and safe* working environment for employees, contractors and visitors under his/her direct supervision by:
ensuring all relevant risk management processes are implemented and applied to demonstrate risk reduction. ensuring employees, contractors and visitors are trained and competent to perform their tasks safely & effectively ensuring the appropriate personal protective equipment (PPE) are available, used, inspected and maintained ensuring all accidents, incidents, injuries, near misses, safety risks and issues of non-compliance with health and safety procedures are reported, investigated and managed to prevent recurrence managing and developing safety proactively; engage yourself and lead by example
- this includes physical as well as psychosocial health and safety

**Qualifications**:

- Bachelor degree within Maritime or Business management field, or alternatively work experiences compensating for formal education.
- Extensive experience in Ships Agency service operations - min. 5 yrs.
- Excellent communication skills and a very good command of the English language (oral and written).
- Strong customer relationship skills.
- Strong financial awareness & control.
- Systematic & accurate nature.
- Team Building skills.
- Computer literate.

Additional preferences - (Local requirements in addition to mandatory requirements).

Process Involvement
- GIMS / Processes/Wilhelmsen Port Services
- WWH, WMS and WPS governing documents.

WPS


  • Ships Agency Manager Madeira

    2 semanas atrás


    Lisboa, Lisboa, Portugal Wilhelmsen Tempo inteiro

    Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.InterrelationsThe Ships Agency Manager Madeira reports to the Ships Agency Portugal and works closely together with other Ships Agency Managers, Sales Managers and Port Services Operations/QHSSE Directors and...

  • Business Development Manager

    3 semanas atrás


    Lisboa, Portugal Michael Page Tempo inteiro

    Business Development Manager - Marketing Agency Lisboa Business Development Manager - Marketing Agency Lisboa Lisbon, Lisbon, Portugal Global leader in the promotions and loyalty sector, that offers brands and consumers added value in experiences and rewards. It focuses on providing personalized service, often incorporating creative concepts like contests,...


  • Lisboa, Portugal Grupo Galileu Tempo inteiro

    Key Account Manager Farmácia (m/f) – Madeira Funchal, Madeira Key Account Manager Farmácia (m/f) – MadeiraMadeiraIlha, Madeira, Portugal O Grupo Galileu recruta, para multinacional na área da Dermocosmética, Key Account Manager Farmácia – Madeira.Assegurar a responsabilidade de gestão da promoção de produtos das principais marcas junto da...


  • Lisboa, Lisboa, Portugal Union for the Mediterranean Tempo inteiro

    Project Officer for Port State Control and Ship Safety European Maritime Safety Agency (EMSA) JOB DESCRIPTION General conditions for the secondment:This call for application is open to experts working for intergovernmental organisations (IGOs) or Government or State Departments in the EU Member States, Norway or Iceland.The secondment of an SNE by an...

  • Business Development Manager

    3 semanas atrás


    Lisboa, Portugal Michael Page Tempo inteiro

    Business Development Manager - Marketing Agency Lisboa Business Development Manager - Marketing AgencyLisboaLisbon, Lisbon, Portugal Global leader in the promotions and loyalty sector, that offers brands and consumers added value in experiences and rewards. It focuses on providing personalized service, often incorporating creative concepts like contests,...

  • Business Development Manager

    3 semanas atrás


    Lisboa, Portugal Michael Page Tempo inteiro

    Business Development Manager - Marketing Agency Lisboa Business Development Manager - Marketing AgencyLisboa Lisbon, Lisbon, Portugal Global leader in the promotions and loyalty sector, that offers brands and consumers added value in experiences and rewards. It focuses on providing personalized service, often incorporating creative concepts like contests,...

  • Branch Manager

    3 semanas atrás


    Lisboa, Portugal ETN Training Vision Ireland Ltd Tempo inteiro

    ETN is a network of training agencies spread around Europe. We are specialised in training on mobility. We are looking for a Branch Manager for our new office in Lisbon. This is a strategic role, which should support the growing of the agency in the local territory ensuring the relations with different service providers. The Branch Manager is the person...


  • Lisboa, Portugal Carers4World Tempo inteiro

    **About the company** Our Client is the largest U.S. provider of international vacations for Americans aged 50 and older. What sets our Client as an industry leader in travel and discovery are small group sizes, unsurpassed value and excellence and unique itineraries covered under three brands. **About the job** Responsible for delivering an exceptional...


  • Lisboa, Lisboa, Portugal WM Agency Tempo inteiro

    We are a data-driven ad agency based in the Washington, DC-area, and we work with clients all around the world. We are Google AdWords Certified Partners. We are looking for a remote Senior Digital Marketing Manager (DMM) who will be responsible for directly managing digital marketing engagements with our clients across our different practice areas of SEM,...

  • Junior Success Manager

    2 semanas atrás


    Lisboa, Portugal UAWC Agency Tempo inteiro

    We are looking for a Junior Success Manager for the Marketing industry. Would you like to start your career in Marketing? If you are a fluent English speaker and are based in Lisdoa, I have an excellent opportunity for you! About Us: We're UAWC, an international tech-smart ecommerce marketing agency. We help small-to-medium-size eCommerce businesses...


  • Lisboa, Portugal Michael Page Tempo inteiro

    Sobre o nosso cliente Our client is a leading communications agency with an international scope when it comes to customers. Descrição Relationship Management: Cultivate and maintain strong relationships with our existing client base, understanding their needs and objectives to provide tailored solutions. Client Liaison: Act as the main point of contact...


  • Lisboa, Portugal Michael Page Tempo inteiro

    Sobre o nosso cliente Our client is a leading communications agency with an international scope when it comes to customers. Descrição Relationship Management: Cultivate and maintain strong relationships with our existing client base, understanding their needs and objectives to provide tailored solutions. Client Liaison: Act as the main point of contact...


  • Lisboa, Lisboa, Portugal Kelly Services Tempo inteiro

    Carga horária: Full-time Local de trabalho: Ilha da Madeira Regime de trabalho: Presencial Salário: Vencimento ajustado à função + Subsídio de AlimentaçãoDescrição da Função: Estamos à procura de Comercial (f/m) para se juntar a uma empresa cliente de referência na áre dos Rent-aCar, localizada no Funchal e aeroporto da Ilha da Madeira.Quais...


  • Lisboa, Lisboa, Portugal International People Solutions B.V. Tempo inteiro

    As the Head of the Agency, you will take the reins in crafting, developing and executing a strategic growth plan to take the agency to the next level. As the driving force behind a talented cross-functional team of account managers, designers and mobile marketing specialists, your mission will be to deliver exceptional service and results that meet and...


  • Lisboa, Portugal JLL Tempo inteiro

    **How we support the Whole You**: Our benefits are a good reason to come to JLL. We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide...


  • Lisboa, Lisboa, Portugal Wm Agency Tempo inteiro

    We are a data-driven ad agency based in the Washington, DC-area, and we work with clients all around the world. We are Google AdWords Certified Partners. We are looking for a remote Senior Digital Marketing Manager (DMM) who will be responsible for directly managing digital marketing engagements with our clients across our different practice areas of SEM,...


  • Lisboa, Portugal Wm Agency Tempo inteiro

    .We are a data-driven ad agency based in the Washington, DC-area, and we work with clients all around the world. We are Google AdWords Certified Partners. We are looking for a remote Senior Digital Marketing Manager (DMM) who will be responsible for directly managing digital marketing engagements with our clients across our different practice areas of SEM,...

  • Account Manager

    4 semanas atrás


    Lisboa, Portugal PLTHORA Tempo inteiro

    **Company Overview** **Why we’re hiring**: **Who we’re hiring**: **What the role looks like**: - Use Figma to make edits and copy changes to the graphics from our designers. - Collaborate and manage designers and copywriters. - Jump on client calls on a weekly or bi-weekly basis. **Software you’ll be using**: - Slack - Klaviyo - Figma - Shopify -...


  • Lisboa, Lisboa, Portugal Grupo Galileu Tempo inteiro

    Key Account Manager Farmácia (m/f) – Madeira Funchal, Madeira Key Account Manager Farmácia (m/f) – MadeiraMadeiraIlha, Madeira, Portugal O Grupo Galileu recruta, para multinacional na área da Dermocosmética, Key Account Manager Farmácia – Madeira.Assegurar a responsabilidade de gestão da promoção de produtos das principais marcas junto da...


  • Lisboa, Portugal Buscojobs PT C2 Tempo inteiro

    Head of Agency based in Lisbon (VAS) or REMOTE As the Head of the Agency , you will take the reins in crafting, developing and executing a strategic growth plan to take the agency to the next level. As the driving force behind a talented cross-functional team of account managers, designers and mobile marketing specialists, your mission will be to deliver...