Project and Customer Experience Manager
4 semanas atrás
Luminous is a Lisbon-based start-up focused on empowering employees to grow and shine at work through a blended approach where we have digitized the power of coaching - at scale -, thus helping organizations thrive.
**Job Introduction**
Are you a people person who loves to solve problems and make customers happy? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you
We are a rapidly growing start-up looking for a talented and motivated individual to join our team as a Project and customer experience manager Intern. As a member of our team, you will play a critical role in helping us build and maintain strong relationships with our customers.
If **yes **, then please read further...
**Job description**
In this role, you will have the opportunity to:
- **Interact with customers **and help them **solve **problems
- Respond to customer inquiries and **provide support**
- **Monitor and analyze customer data **to identify trends and opportunities for improvement
- Work closely with our product and engineering teams to ensure our customers are getting the most out of our platform
- Collaborate with our sales and marketing teams to drive customer engagement and retention
**Profile**
We are looking for someone who is:
- Passionate about customer success
- Excellent at communicating and building relationships with others
- Detail-oriented and able to manage multiple projects simultaneously
- Excited to work in a fast-paced and dynamic start-up environment
- Enthusiastic about learning and growing in their role
This is an excellent opportunity for someone who is looking to gain hands-on experience in the world of customer success and work with a talented team of individuals who are passionate about what they do. If you are ready to take on a new challenge and make a difference, we want to hear from you
If it’s a big yes to all that above... then, please contact us
**Conditions**
- Location: Lisbon - on-site or hybrid (2 days of home-office per week after the 1st month)
- Salary: 600€
If this a role you see yourself enjoying... then, please contact us
**Conclusion**
: Make it happens :
Thanks - we look forward to hearing from you. ️
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