People Operations Specialist
3 semanas atrás
**About carwow**
We’re on a mission to change the way people buy, sell or use a car by creating the world’s best online car marketplace. Since starting our journey in 2011, we’ve grown to become one of the most trusted comparison sites with over 12 million active users and an ‘excellent’ Trustpilot rating of 4.7.
carwow is backed by some of Europe’s most respected technology, marketplace and automotive investors, with $55 million Series D funding secured in December 2021. Over 400 carwowers from 25 nationalities work with us in the UK, Germany, Spain and Portugal. One of our goals for 2023 is to become a Top 10 European Start-Up to work for.
**Working here**
At carwow, we aim to create a culture where our team can thrive no matter where or how they work. With hybrid working (2 days in the office although more if you like), and a healthy home office budget of £500, we are also open to looking at alternative working patterns to ensure carwowers can work in a way that works best for them.
We’re also a curious bunch and benefit from a number of different training opportunities. We are big on celebrating successes, working collaboratively and have found lots of ways to stay connected as a team both virtually and in person.
With a team of over 25 different nationalities, we know a diverse and inclusive workforce creates a more innovative company. We have work to do to get us where we’d like to be, but are working hard to get there and have a number of key DE&I initiatives underway.
So, if you always aim to WOW through everything you do (check out more info about our values here), we’d love you to join us on our journey.
**About the role**
The role requires the delivery of an efficient, professional, and best in class service for our people in Germany and Portugal. You will be covering and managing all the operational activities across the employee life cycle for our people. You will collaborate with colleagues across the People team in the UK and Germany to define, design and implement global processes and policies and ensure (where possible) these are supported and streamlined through the use of our people systems and communication platforms. You will be seen as the trusted go to person for all operational and transactional queries and for advice and guidance on People processes and policies. In addition, through our company wide ticketing system you will be the first point of contact for our people for general policy, procedure and HR system queries for Germany and Portugal.
The role will allow you the opportunity to work amongst a team which covers the whole of Europe including Portugal, Germany, Spain, and the UK. The team will work on the implementation of new ways of working and People experiences to enable our people to work in an environment that is highly engaged and collaborative. You will have the opportunity to lead on the design and implementation of new processes and people experiences which will have company wide impact.
- Accountability for the accuracy of all employee data and documentation, including new starters, changes to terms for existing employees, payroll instructions and processing leavers.
- Delivering timely and accurate monthly payroll (and all associated activities such as benefits, allocating statutory allowances and providing accurate Time & Attendance reporting).
- Ensuring all our new starters have an outstanding onboarding and induction experience from the point of hire to the point of them joining the company.
- Accountability for ensuring compliance with all audit requirements relating to HR/people processes and policies.
- Accountability for ensuring compliance with Time and Attendance requirements.
- Becoming an expert on Hibob (HR system) to maximise reporting, automation, workflows, and other functionality.
- Ensuring all our people data is 100% accurate and reliable all the time..
- Partnering with HR Operations Manager and People Partner for the business to deliver annual people processes including the annual and mid-year reviews, for example.
- Using people data to identify and deliver key people insights to understand the opportunities and challenges for the People team to tackle.
- Support with implementing People ad-hoc projects across the employee lifecycle as and when required by the HR Operations Manager (your manager)
**Requirements**:
- You must be fluent in German, Portuguese and English.
- You must have experience with processing payroll in Portugal and it would be desirable if you have experience of processing payroll in Germany.
- You must have experience of having worked as a HR Support Partner/HR Operations/HR Administrator in a fast paced business and within a standalone environment.
- Confident at problem solving and finding solutions to fix them from reoccurring.
- Enjoy working with team members across multiple locations and are able to build great working relationships.
- You must have experience with HR systems, reporti
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