Account Manager

4 semanas atrás

Lisboa, Portugal Vroomly Tempo inteiro

Vroomly c’est la plateforme tout-en-un qui **révolutionne l’expérience de l’entretien auto** pour la rendre simple et fiable. On permet aux automobilistes de comparer les garages près de chez eux en fonction du prix, des avis et de la disponibilité puis de prendre rendez-vous directement en ligne après avoir obtenu un devis précis. Pour les garagistes, notre solution Vroomly Pro permet de gérer et d’optimiser leur business de A à Z : rendez-vous, achat de pièces, devis et factureet ce n’est que le début

Fondé en 2017, Vroomly dépasse les **2M de visiteurs par mois**, et accompagne plus de **6000 garages au quotidien**, grâce à une équipe qui vient d’atteindre le cap des **100 collaborateurs**

Dans les prochains mois, on prépare des évolutions majeures de notre offre, et on met les bouchées double sur le recrutement pour préparer le **lancement à l’international**

Partant.e pour l’aventure ?

**Pssst.. tu sais pourquoi Vroomly est la boîte incontournable à Lisbonne ?**:
Vroomly, c’est une start-up française en pleine croissance installée depuis 1 an à Lisbonne

**Notre priorité numéro 1 ?** Une Vroomteam épanouie dans son travail, qui se projette sur le long-terme, rémunérée à la hauteur de sa contribution à la révolution de l’entretien auto

**Notre vision pour la Team Sales**:

- Une culture basée sur la **transparence**, la **proximité** et **l’expertise**:

- **Une start-up à taille humaine** : ils sont 30 à Lisbonne, et ils ont super hâte de te rencontrer
- Un focus sur ta **montée en compétence**, et des **évolutions** rapides
- Un job où **l’éthique** est au centre : pas de vente forcée, pas d’entourloupe. Pour Benjamin, notre Head of Sales : “_un bon sales ne ment jamais_”
- Des objectifs **RÉALISABLES**: pas de management “à la frustration”, si tu es investi et appliqué, tu auras les primes que tu mérites

**Quelles sont tes missions en tant qu’Account Manager ?**:
**Tu développeras la GMV sur ton portefeuille de garages et seras responsable de leur satisfaction.**
- **Développer** une parfaite connaissance de ton marché et de tes garages.
- Parfaitement **couvrir** ton portefeuille en appelant régulièrement tes clients
- **Animer** des opérations commerciales sur ton périmètre (ex: participer à des challenges commerciaux, pitcher de nouveaux outils pour accompagner le quotidien des garagistes etc..).
- **Faire évoluer la segmentation de ton portefeuille**, en faisant passer des garages en cold vers warm, de warm vers top.
- **Fidéliser** tes nouveaux garages actifs.
- **Assurer la satisfaction** de ton portefeuille clients, trouver des solutions aux besoins, etc.
- **Construire de fortes relations commerciales** avec tes clients.
- **Analyser** et suivre les performances de tes garages.

**Travailler au quotidien avec les équipes** Ops sur les process, les équipes Produit pour faire remonter les demandes des garages, les équipes Sales, Customer Care Logistique, CSM... Bref, des interlocuteurs hyper variés en interne

**En bref, un poste d’Account Manager avec un vrai focus Sales**

**Tu es notre pépite si**:

- Tu as déjà une expérience en Sales ou Account Management, idéalement dans un contexte d’hyper-croissance
- Tu as un **esprit analytique,** tu sais analyser ton porte-feuille au global mais aussi chaque clients individuellement et en tirer des conclusions qui te permettront d’optimiser ton activité
- Tu as à la fois une **vraie niaque commerciale**, et une vraie préoccupation qualité
- La **proximité** est une des valeurs de Vroomly, et il faut la faire vivre avec nos clients, tu sais donc créer du lien avec tes interlocuteurs
- Tes interlocuteurs, tant en interne qu’en externe, sont variés : tu as donc l'**esprit d'équipe**

**Process de recrutement**
***:

- Call de présentation avec Margaux (TAS)
- Echange de fit avec Benjamin (Head of Sales)
- Echange de mise en situation avec Tara et Julien (Team Lead AM)

**Hey Tu te demandes toujours pourquoi Vroomly est la meilleure boîte tech du monde ?**:
**Une vraie culture d'entreprise avec l'humain comme préoccupation #1**:

- **Proximité** : on reste toujours bienveillants, simples, accessibles et francs en toutes circonstances.
- **Transparence** : Par exemple, nous avons une grille des salaires transparente, où chaque membre de la Vroomteam a accès à l’ensemble des niveaux de salaires (co-fondateurs y compris)
- **Un super environnement de travail** : des nouveaux bureaux aménagés pour le confort de la Vroomteam, du café & du thé, des fruits, du super matériel (des macs, des casques etc..).
- **Benefits** : des codes promos Vroomly, achat de livres illimité (oui, tu as bien lu ), ticket restau, mutuelle etc
- **Vie d’équipe** : une Vroomnight tous les 3 mois (3 personnes de la team choisissent une activité à laquelle toute la Vroomteam participe) & nous partons en offsite 1 fois par an

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