Pt Compliance Hub
Há 1 mês
PT COMPLIANCE HUB - SUPPORT AND DATA ANALYST (JOB NUMBER: 2305CLHUB15205)
**About the job**
- Initiated by OPTI - Process Leaders - to provide risks oversight, performance measure and more generally end to end reporting on the main compliance processes, the DataViz & Control tower initiatives are now well recognized as high value added.
**Your Main Activities Are**
- Manage the production of dashboards
- Reporting maintenance and data refresh / produce based on the established frequency the relevant dashboards
- Handle small / noncomplex corrections and updates / modifications of the existing dashboards
- Keep up to date the user guides and data mappings
- Share the dashboards (server push, mailing lists, etc)
- Development
- Handle “pain point” communications from users, as well as the requests for enhancement that could help improve/simplify the process/tools, and address them accordingly to the product owners
- The Support team is also the entry point for post deployment/technical intervention testing phases (scheduled or not)
- The Support officer will finally be in charge of the global communication management (BAU/incident or new communication if necessary)
- Provide strong Functional User support
- Develop knowledge on both systems used for reporting production (DataViz tactical and target system based on Tableau solution and Infocenter, using Cognos extractions) in order to become quickly autonomous
- Be able to provide explanation on the calculus methods and formulas for the main indicators
- Act as entry point for the Access right management of the tools
- Manage the global Access right topics and provide support in the identification of appropriate jurisdictions for users.
- Conduct the periodic access rights review
- Manage associated mailing diffusion lists
- Act as entry point for BAU management with IT contributors and Business requesters
- Manage the scheduling of the BAU actions with IT Team in respect of the BAU rules defined by Dataviz project team
- Manage the generic mailbox GROUP - PARIS CPL DATAVIZ, inform the project team about new customer requests and answers them.
- Create, document, update and follow up the JIRA requests in coordination with IT team contributors
- Update the monthly report of BAU activity about management of licensing, data refresh, dashboard enhancements, dashboards attendance and performance on tableau server platform
**Profile and Skills to Success**
- Bachelor Degree in Maths / IT and/or Data Science and Analytics
- At least 2 years of experience in Reporting and Data Modeling/Mining
- Advanced level of English, both written and oral
- Knowledge in Power Bi and Tableau Softwares
- Ability to synthetize / simplify
- Ability to collaborate / teamwork
- Ability to deliver / results driven
- Analytical ability
- Ability to develop and adapt a process
**Primary Location**: PT-11-Lisbon
**Job Type**: Standard / Permanent
**Job**: OPERATIONAL EFFICIENCY TRANSFORMATION AND BUSINESS ANALYSIS
**Education Level***: Bachelor Degree or equivalent (>= 3 years)
**Experience Level***: At least 2 years
**Schedule**: Full-time
**Entity***: PRT - CIB
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