Cloud Solution Architect

4 semanas atrás

Lisboa, Portugal Microsoft Tempo inteiro

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

Do you have a passion for Azure IaaS and using best-in-class tools created by Microsoft? Are you looking for a role where you can interact directly with large enterprise customers to improve the stability and performance of the solutions they are deploying in Azure? Do you want to join one of Microsoft''s fastest growing businesses? If so, we are looking for you

Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution.

This role is flexible in that you will be able to work from home at a very high percentage.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:

- Planning and delivering proactive and reactive support including onsite presence as needed.
- You will work with a larger customer account team to strengthen customer relationships and to work on mobile-first cloud-first strategies that allow you to develop an immediate and long-term Customer Success Plan and Value Based Delivery for reactive and proactive needs.
- You will Identify and manage customer goals and SfMC opportunities across Azure IaaS to improve the quality, consumption, and health of the customer’s messaging solution.
- You will drive and participate in proactive delivery management as well as spot performance issues, analyze problems, and drive activities focused on stabilizing and optimizing your customer’s solution.
- You will work with internal Microsoft support teams, account teams, product engineering and service engineering teams and other stakeholders to ensure a streamlined and efficient customer support experience.
- You will engage in meetings with your customers and account teams to review Support for Mission Critical services, customer support issues, and articulate your Customer Success Plans.
- You will share and gain knowledge through technical communities.
- You will contribute to on-call rotations to ensure a high quality of service for the critical incidents created by Support for Mission Critical customers.

**Qualifications**:
**Required/Minimum Qualifications**

Extensive experience with Azure IaaS is required. Breadth of technical experience and knowledge, with depth / Subject Matter Expertise in two or more of the following Azure IaaS areas is expected:
**Azure IaaS**
- Networking
- Compute
- Storage
- High availability and disaster recovery features for IaaS components.
- Experience with Azure PaaS, WVD, Identity, or Azure Security offerings is a plus.

**Other Qualifications**
- Experience in systems management, network operations, software support, IT consulting, or related roles.
- Solid understanding of client/server, networking, and Internet technologies fundamentals.
- Must have outstanding customer service skills with excellent oral and written communication skills as well as experience providing training to peers or customers.
- Must demonstrate strong interpersonal and leadership skills while working with diverse audiences including highly technical IT professionals, engineers, developers, and architects as well as executives and management professionals in both customer and Microsoft teams.
- Must have experience leading and driving projects as well as motivating others.
- Must be self-motivated, resourceful and able to handle multiple responsibilities as a Microsoft Cloud Solution Architect and Support for Mission Critical professional
- Need to demonstrate the ability to develop strong strategic customer relationships that gain the trust and respect of customers.
- Need the ability to handle critical technical issues and work in difficult support situations.
- Need a proven ability to handle difficult or sensitive situations with exasperated customers.
- Certification in Microsoft and other Cloud Technologies, i.e. AZ-104, AZ-700, AZ-305, etc.

**Language qualification**
-

  • Cloud Architect

    Há 1 mês

    Lisboa, Portugal CGD Tempo inteiro

    Lisbon, Portugal Permanent Technology Leadership At least 3 years of experience - Intermediate Requires work permit **Language(s)**: Required Portuguese SKILLS **Must have**: Solution Architecture Cloud Computing **Other Required**: Amazon Web Services Google Cloud Platform Microsoft Azure DESCRIPTION CGD, the largest financial institution in Portugal,...

  • Solution Architect

    4 semanas atrás

    Lisboa, Portugal Decision Tempo inteiro

    A DECISION está a recrutar Solution Architects com comprovada experiência (superior a 3 anos).REQUISITOS:- Experiência de 3 ou mais anos em Liderança Técnica de projetos de desenvolvimento de software à medida e arquiteturas distribuídas, web, microserviços e orientada a eventos.- Experiência com RPG e processos de integração de sistemas IBMi com...

  • Cloud and Sdn Solution Architect

    Há 1 mês

    Lisboa, Portugal Vodafone Tempo inteiro

    **What's in it for you**: As a Cloud and SDN solution architect in Cloud Solutions, Orchestration and Intelligence team we expect you to run cloud solutions design for all the European Markets including MPN and Edge, in accordance with Vodafone strategy and focused on Virtual/Containerized Network Functions (VFN) and SDN needs. As a member of Cloud solution...

  • Solution Architect

    4 semanas atrás

    Lisboa, Portugal Noesis Tempo inteiro

    **Solution Architect** - Lisboa - Publicado em 20 de abril de 2023**Descrição**: **A NOESIS procura profissionais com o seguinte perfil**: - Licenciatura em Engenharia Informática, Engenharia de Software ou similar; - Experiência profissional mínima de 8 anos em arquitetura de solução; - Capacidade de análise de requisitos funcionais e de negócio...

  • Cloud Architect

    3 semanas atrás

    Lisboa, Lisboa, Portugal Adecco Recruitment Tempo inteiro

    Adecco Recruitment is looking for a Cloud Architect for a client, an international bank - Direct Contract.Key Responsibilities As a cloud architect you will be in charge of defining the architecture from scratch of the Cloud applications that will be used by millions of customers, following CTO guidelines and ensuring its delivery to Azure Translate project...

  • Senior Solution Architect

    2 semanas atrás

    Lisboa, Portugal Humana Portugal Tempo inteiro

    Decskill was born in 2014 as an IT outsourcing consultancy, with the main mission of delivering value by knowledge. We empower companies to the challenges of the digital world by providing our customers with business skillsto ensure Technological Empowerment, Flexibility and Agility. In numbers, we are 600 consultants with offices in Lisbon, Porto, Madrid...

  • Aws Solution Architect

    Há 1 mês

    Lisboa, Portugal Magic Beans Tempo inteiro

    Magic Beans deliver the best Cloud Professional Services to support companies in their Digital Transformation Journey. Magic Beans is totally focused on offering the best options and alternatives available in the Global Cloud Services Ecosystem in a multicloud perspective. We have offices in Lisbon, Porto, Óbidos, Brussels, Madrid, Barcelona and Trieste...

  • Cloud Architect

    Há 1 mês

    Lisboa, Portugal Olisipo Tempo inteiro

    Referência 11910_Cloud Architect **Descrição**: Network Architect **Perfil**: We are looking for an Cloud Architect to integrate a project in Lisbon. - Minimum 10+ years if experience in designing and implementing infrastructure and cloudbased solutions; - Experience with AWS is preferred; - Prior experience of designing tobe architecture and...

  • Sap Analytics Cloud Architect

    3 semanas atrás

    Lisboa, Portugal Red Global Limited Tempo inteiro

    *SAP ANALYTICS CLOUD ARCHITECT - FULLY REMOTE - SWEDEN*Our international client is looking for a SAC Architect for a remote contract with occasional travel to the client site in Sweden.ProjectPositio n: SAC ArchitectStar t: ASAPDuratio n: 6 month contractOn site requirement : Fully remote with potential for occasional days on-site in Sweden.Experience in...

  • Cloud Architect Azure

    2 semanas atrás

    Lisboa, Portugal Michael Page Tempo inteiro

    Sobre o nosso cliente Banking/Finance. Descrição - Participate from the development to production, improving the solution in each phase; - Engage with senior leadership and project stakeholders to articulate opportunities, costs, and risks associated with decisions made around the platform architecture and Implementation; - Apply regulatory...

  • Solution Architect

    Há 1 mês

    Lisboa, Lisboa, Portugal Match Profiler Tempo inteiro

    Solution Architect (m/f) – Híbrido (Lisboa) Descrição da função A Match Profiler é uma consultora de Sistemas de Informação que atua desde 1999 no mercado nacional e internacional. Temos competências multidisciplinares e know-how na área de IT que nos permite contribuir, otimizar e progredir com os nossos clientes. Para integrar equipa do nosso...

  • Azure Solution Architect

    Há 1 mês

    Lisboa, Portugal Magic Beans Tempo inteiro

    Magic Beans deliver the best Cloud Professional Services to support companies in their Digital Transformation Journey. Magic Beans is totally focused on offering the best options and alternatives available in the Global Cloud Services Ecosystem in a multicloud perspective. We have offices in Lisbon, Porto, Óbidos, Brussels, Madrid, Barcelona and Trieste...

  • IT Cloud Applications Solution Architect

    4 semanas atrás

    Lisboa, Portugal Vodafone Tempo inteiro

    **Role Purpose**: Cloud Lead Engineer **Main Responsibilities**: - Accountable for designing, building and optimize cloud-native, hybrid, or multi-cloud solutions to meet the company's needs - Propose suggestions and best practices to optimize company's cloud presence, performance, security, and cost - Advise on leading cloud practices and architectural...

  • Cloud Architect

    4 semanas atrás

    Lisboa, Portugal Global Talent HQ Tempo inteiro

    We are seeking an experienced Senior Cloud Architect to join our team. The Senior Cloud Architect will be responsible for designing, building, and managing our cloud computing systems. This individual will work closely with other IT teams, including software developers and network engineers, to ensure that our cloud infrastructure is robust, secure, and...

  • Solution Architect

    2 semanas atrás

    Lisboa, Portugal Alter Solutions Tempo inteiro

    ALTER SOLUTIONS est une société de conseil et d'expertise en technologies créée en 2006. Notre vocation est d'accompagner nos clients sur les enjeux technologiques et organisationnels de leur transformation digitale. Notre offre s'articule autour des expertises suivantes : Technologies & Software Delivery Cybersécurité Avec 6 bureaux en France, au...

  • Solution Architect

    2 semanas atrás

    Lisboa, Lisboa, Portugal Genesis Tempo inteiro

    Fundada em dezembro de 2018, a é um fornecedor de serviços de consultoria, desenvolvimento, integração, e Software House, com uma especialização em Blockchain. As nossas equipas contam com décadas de experiência em várias áreas e serviços. A experiência, e metodologias podem tornar mais fácil para as organizações adquirirem uma visão mais...

  • Solution Architect

    4 semanas atrás

    Lisboa, Portugal iTRecruiter Tempo inteiro

    SOLUTION ARCHITECT (HÍBRIDO) Consultoria portuguesa contrata para trabalho híbrido em Portugal - SOMENTE SERÃO ACEITAS INSCRIÇÕES DE QUEM RESIDE EM PORTUGAL PRECISA FALAR PORTUGUES E INGLÊS (B2+) DESCRIÇÃO: - Define e gerencia entregas técnicas da solução **Cloud Packet Core**, incluindo design de alto nível de sistema, linha de base de...

  • Solution Architect

    3 semanas atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    A Randstad é a empresa número 1 no setor de recursos humanos a nível mundial e líder em Portugal. Com presença em todo o país, conta com oportunidades de emprego para diferentes setores de atividade, como indústria, serviços de apoio ao cliente e vendas, tecnologias da informação, finanças e banca, hotelaria, turismo e restauração, recursos...

  • Senior Solution Architect

    Há 1 mês

    Lisboa, Portugal askblue Tempo inteiro

    Conhece a **AskBlue**? Nascemos em 2013, e prestamos serviços na área de tecnologias da informação. Estamos à procura de **Senior Solution Architect** para se juntar à nossa empresa, num dos nossos projetos, em **Lisboa**. **Tarefas**: - Documentação de desenhos de solução de arquitectura lógica com impactos simples e médios na...

  • Salesforce Cloud

    Há 1 mês

    Lisboa, Portugal Manning Global Tempo inteiro

    Our client, a leading global IT service provider, is recruiting a ** Salesforce Cloud - Architect** *** to join their pro ject in ** Portugal **. **Position Title**: **Salesforce Cloud - Architect** **Position Type**: - Employment**Start Date**: - ASAP**Location**: **Portugal** **Contact**: - Nisha J | +49 (0) 89 23 88 98 679**Requirements**: - Must...