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Customer Support- Swedish or Finnish Fluent

4 meses atrás

Lisboa, Portugal HAYS Tempo inteiro

Customer Advisor | Swedish or Finnish Speaker | Multinational Company

Your new Company

Integrate a multinational company that deliver and differentiate customer experience on behalf of some of the world’s most respected brands. Your new role You will provide:
Deal with discovering trends and flagging emerging issues;
**Liaising and providing key support for one area**: Order Management, Fraud prevention or Payments on daily operational issues and resolution of customer queries.

What you will need to succeed

Be fluent in Swedish or Finnish and fluent in English, both spoken and written;
Excellent communication skills and high focus on customer satisfaction;
Attention to detail, prove you can work and make decisions with mínimal supervision, problem solving skills;
As this job is direct relation to order volume, flexibility is required and will occasionally involve overtime work and rotation to other departments.

What you´ll get in return

Competitive salary with monthly performance bonus;
Stable multinational company with long term local growth, modern work environment at an attractive location with excellent public transport connections, development/wellbeing related classes (these vary throughout the year, ask for further details);
Partnerships/discounts, excellent reputation as responsible employer with presence in Portugal for more than 50 years;
An international environment employing people from different nationalities and cultures.

License 354

Next Step

1027428

Base salary + language bonus + meal allowance+ performance bonus