U4b Coe Specialist I

7 meses atrás


Lisboa, Portugal Uber Tempo inteiro

**About the Role**
***

The Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other meaningful roles to support business needs and continued growth. Employees in the customer operations teams are responding to tickets submitted virtually by customers and offering in-person customer support.

**What You Will Do**
- Ensure low to medium-complexity customer issues are resolved using procedures
- Ensure high customer satisfaction and demonstrate empathy while solving customer concerns
- May perform root cause analysis and present findings
- Work on a line of business that has low ambiguity, is stable, with well-documented procedures

**What You Will Need**
- Proficiency in French and English is **required**
- At least 6 months of experience in retail, hospitality, or customer service in person or contact center environment
- Comfortable operating in multiple modalities
- Previous B2B experience



  • Lisboa, Portugal Uber Tempo inteiro

    **About the Role** *** Uber for Business (U4B) is rapidly growing and is positioned to be the next growth engine for Uber. The Community Operations organization at Uber is responsible for delivering outstanding customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to...


  • Lisboa, Portugal Uber Tempo inteiro

    **About the Role** *** Uber for Business (U4B) is rapidly growing and is positioned to be the next growth engine for Uber. The Community Operations organization at Uber is responsible for delivering outstanding customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to...


  • Lisboa, Portugal Uber Tempo inteiro

    **About the Role*** Uber for Business (U4B) is rapidly growing and is positioned to be the next growth engine for Uber. The Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to...

  • Accounting Specialist Coe

    6 meses atrás


    Lisboa, Portugal Decathlon Tempo inteiro

    **Função**: - Participar no desenvolvimento do novo Centro de Excelência Financeira (COE) em Portugal para mutualizar a eficiência global dos processos financeiros - Garantir o cumprimento das atividades diárias dos processos contabilísticos, respeitando prazos e normas locais e do grupo, garantindo a qualidade dos mesmos e satisfação dos...


  • Lisboa, Portugal Uber Tempo inteiro

    **About the Role*** The Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other...

  • Accounting Specialist COE

    7 meses atrás


    Lisboa, Portugal Decathlon Tempo inteiro

    Função Participar no desenvolvimento do novo Centro de Excelência Financeira (COE) em Portugal para mutualizar a eficiência global dos processos financeiros Garantir o cumprimento das atividades diárias dos processos contabilísticos, respeitando prazos e normas locais e do grupo, garantindo a qualidade dos mesmos e satisfação dos parceiros. ...


  • Lisboa, Portugal Uber Tempo inteiro

    **About the Role** The Global Service Design (GSD) Operations Insights team has been given the charge to build standardized data reporting and insights solutions for the Global COEs through the Fount program. The Fount program tackles 2 key value propositions in CommOps: Foundational - where the goal is to establish Fount as the Global COE SSOT (single...


  • Lisboa, Portugal Uber Tempo inteiro

    **About the Role** The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other...


  • Lisboa, Portugal Uber Tempo inteiro

    **About the Role** *** The Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many...


  • Lisboa, Portugal Phiture Tempo inteiro

    .Site Identification Specialist I ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. This is an exciting opportunity to work within a fast-paced,...


  • Lisboa, Lisboa, Portugal Exodigital Tempo inteiro

    Få en unik mulighed for at udvikle din karriere som digital marketing specialist hos Exodigital. Vi søger en entusiastisk og ressourcefuld medarbejder, der kan hjælpe os med at skabe nydelse for vores kunder.**Om jobbet:**Ansvaret omfatter grafiske opsætninger af materiale til sociale medier og hjemmeside,Vedligeholdelse af hjemmesiden samt daglige...


  • Lisboa, Portugal Phiture Tempo inteiro

    Site Identification Specialist I ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.This is an exciting opportunity to work within a fast-paced,...


  • Lisboa, Portugal ICON Plc Tempo inteiro

    Site Identification Specialist I ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development **Site Identification Specialist I** ICON plc is a...


  • Lisboa, Portugal ICON Plc Tempo inteiro

    Site Identification Specialist I ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development **Site Identification Specialist I** ICON plc is a...


  • Lisboa, Portugal Icon plc Tempo inteiro

    Site Identification Specialist I ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development Site Identification Specialist I ICON plc is a world-leading...

  • Marketing Specialist

    6 meses atrás


    Lisboa, Portugal GRENKE Tempo inteiro

    **Procuramos Marketing Specialist (M/F/i) para entrada imediata.** **RESPONSABILIDADES**: - Em conjunto com a Administração, definição da estratégia de Marketing e comunicação da empresa - Participação nos projetos de Marketing internacionais - Coordenação e gestão de ações de Marketing e campanhas de comunicação em parceria com...

  • Coe Specialist I

    3 meses atrás


    Lisboa, Portugal Uber Tempo inteiro

    **About the Role** **What You Will Do** - Be a hard-working advocate for users while answering any questions that come your way. - Show empathy to frustrated users while solving problems and addressing unsatisfactory experiences. - Build loyalty among new users and get our early adopters to fall in love with Uber all over again. - Triage issues and call...

  • Coe Specialist I

    8 meses atrás


    Lisboa, Portugal Uber Tempo inteiro

    **About the Role*** At Uber, providing outstanding support that establishes trust for users is a core feature of our product experience. We invest in it and believe in providing the highest quality service performed in the most compelling, most efficient way. At the French Rider LOB, you'll be helping Riders to improve their experience through...


  • Lisboa, Portugal Phiture Tempo inteiro

    Site Identification Specialist I ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.This is an exciting opportunity to work within a fast-paced,...


  • Lisboa, Portugal Phiture Tempo inteiro

    Site Identification Specialist IICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.This is an exciting opportunity to work within a fast-paced,...