Gaming Moderator

3 semanas atrás

Lisboa, Portugal The Social Element Tempo inteiro

**The Social Element**:
Hello We are a **leading global independent full service social media agency**, founded 21 years ago. Our 260+ team members look after some of the **world’s largest brands** (Visa, Nissan, Dr Pepper). We pride ourselves on our ability to build **strong relationships with our clients enabling us to be the voice of their brand on Social.**

We believe that** brand growth, trust and loyalty is driven through Genuine Human Connection** and that social media presents the best opportunity for brands to **engage emotionally with their audience.
**The Opportunity**:
✔️ Are you a passionate gamer with a keen interest in what happens behind the scenes?

✔️ Do you speak fluent Thai with great English too?

We currently have a great opportunity for a fully remote **Gaming Moderator (Thai)** to provide core services on one of our biggest gaming brands

Sound like you? We’d love to talk to you about this opportunity

**What You’ll Do**:
As a **Gaming Moderator** you will **protect our client’s brand and make sure their reputation is kept safe at all times**; in this position, you are the key in **providing a positive gaming experience for all users**, while being aware of any potential issues on the gaming platform.

As a core part of the opportunity, you will be **reviewing strong graphic images, sound files and written content that may violate the guidelines of the community.**
- Moderating in accordance with The Social Element guidelines and client-specific guidelines.
- Carrying out moderation and training accordingly to the times scheduled in the project schedule
- Escalating user-generated content that falls within the official escalation processes (eg child safety, bomb threats)
- Offering support to other moderators who need assistance as well as mentoring new moderators and supporting them
- Complete shift reports using templates provided according to individual project requirements
- Informing Project Managers of any technical or other issues with sites or content and providing feedback on any client issues

**Working Hours**:
**Child Protection**:
**Requirements**:
**Excellent Thai and English level**: As you’ll be moderating content in both languages, it’s a must to have superb reading skills.

‍‍ **Background experience**: either engagement, social customer care, localisation, translation, copywriting, moderation, and/or community management, either with a brand or digital agency.

**Social Media knowledge**: Experience in using either Facebook, Twitter, Instagram, Pinterest, TikTok, LinkedIn and/or YouTube.
**A confidence with digital technology**: you know the latest trends in social media like the back of your hand.

✨** A self-motivated gaming expert **who is comfortable working remotely.

**If you have any experience working in the gaming industry that would be amazing**

**IT Policy**:
We operate a **BYOD (Bring Your Own Device) Policy** which means to carry out this work, your PC will need to meet the following requirements:

- Operating system Windows 10 64bits or higher / MAC OS X version 10.15 (Catalina) or higher. We do not support Windows 8 or older / MacOS Mojave or older.
- i5 7th generation or faster 64-bit (x64) processor
- At least 8GB RAM Internet speed is 10Mbps download / 1Mbps upload (40Mbps download / 2Mbps upload is recommended)
- 40 GB available HDD (SSD is recommended)
- A Webcam and headset (used for internal purposes)
- Android or iOS device for 2FA
- Chromebook & Linux not compatible
- Please Note:_ It is essential to have all IT requirements to qualify for the process and IT policy.

**The Hiring Process**:
The hiring process for this position will be made up of the following stages:
**Online Assessment**

**Behavioural interview** with one of our Talent Team Members

**The Social Element Values**:
Work according to the company values

Do it Well

Be One Team ‍‍

Do the Right Thing ✔️

Keep Pioneering

Make Them Smile

**The Social Element Behaviours For Success**:
Be focused and decisive

Be brave and inspirational

Be rigorous in our approach ️

Be considered and inclusive

Be loud and proud

**Our Diversity, Equality & Inclusion Commitment**:
We value having divergent thinkers who bring various experiences and viewpoints to the table at The Social Element. We strongly encourage members of underrepresented groups to apply.

We are also able to make reasonable adjustments throughout the full recruitment process so we invite you to identify any additional support that you may require to ensure you are supported throughout the full process.
- Details of your personal/professional experience in social media
- Why you are interested in being part of our team at The Social Element

  • Gaming Moderator

    3 semanas atrás

    Lisboa, Portugal The Social Element Tempo inteiro

    **The Social Element**: Hello! We are a **leading global independent full service social media agency**, founded 21 years ago. Our 260+ team members look after some of the **world’s largest brands** (Sony, Visa, Nissan, Dr Pepper). We pride ourselves on our ability to build **strong relationships with our clients enabling us to be the voice of their brand...

  • Content Moderator for Gaming Company

    2 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you passionate about gaming and eager to contribute to a vibrant online gaming community? Join the team in Lisbon as a Content Moderator and play a key role in maintaining a positive and enjoyable gaming environment. We are seeking for candidates who are not only enjoying games but are also dedicated to ensuring a safe platform for the players.Your...

  • Content Moderator for Gaming Company

    4 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you passionate about gaming and eager to contribute to a vibrant online gaming community? Join the team in Lisbon as a Content Moderator and play a key role in maintaining a positive and enjoyable gaming environment. We are seeking for candidates who are not only enjoying games but are also dedicated to ensuring a safe platform for the players.Your...

  • Content Moderator For Gaming Company

    1 semana atrás

    Lisboa, Portugal Tn Portugal Tempo inteiro

    col-wideJob Description:Are you passionate about gaming and eager to contribute to a vibrant online gaming community? Join the team in Lisbon as a Content Moderator and play a key role in maintaining a positive and enjoyable gaming environment. We are seeking for candidates who are not only enjoying games but are also dedicated to ensuring a safe platform...

  • Content Moderator For Gaming Company

    Há 6 dias

    Lisboa, Portugal Blu Selection Tempo inteiro

    Are you passionate about gaming and eager to contribute to a vibrant online gaming community?Join the team in Lisbon as a Content Moderator and play a key role in maintaining a positive and enjoyable gaming environment.We are seeking for candidates who are not only enjoying games but are also dedicated to ensuring a safe platform for the players.Your...

  • Content Moderator

    3 semanas atrás

    Lisboa, Portugal Personalbüro U. Herrmann Tempo inteiro

    **DUTIES AND RESPONSIBILITIES**: - Maintain an expert knowledge of our filters, along with the tools you will use to fine-tune them - Respond to filter-associated problems, questions, and necessary changes on a day-to-day basis - Continually QA, calibrate, and hone our filters by observing trends and analysing false positives/negatives - Maintain a strong...

  • Content Moderator

    3 semanas atrás

    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading BPO/outsourcing company who is seeking to onboard a German speaking Content Moderator for their Lisbon office. Position: Content Moderator Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary + bonus. **DUTIES AND RESPONSIBILITIES: - Maintain an expert knowledge of our...

  • French Speaker- Content Moderator

    3 semanas atrás

    Lisboa, Portugal Conectys Tempo inteiro

    **Who We Are** Conectys is one of the fastest growing BPO’s in the market, with over 3000 employees across many locations worldwide, offering multilingual outsourcing services to customers in the Gaming Entertainment, Electronics and Healthcare industries. At the moment, we are looking for a passionate Content Moderator to join our Operations team, the...

  • French Speaker- Content Moderator

    4 semanas atrás

    Lisboa, Portugal Conectys Tempo inteiro

    **Who We Are** Conectys is one of the fastest growing BPO’s in the market, with over 3000 employees across many locations worldwide, offering multilingual outsourcing services to customers in the Gaming Entertainment, Electronics and Healthcare industries. At the moment, we are looking for a passionate Content Moderator to join our Operations team, the...

  • French Speaker- Content Moderator

    4 semanas atrás

    Lisboa, Portugal Conectys Tempo inteiro

    **Who We Are** Conectys is one of the fastest growing BPO’s in the market, with over 3000 employees across many locations worldwide, offering multilingual outsourcing services to customers in the Gaming Entertainment, Electronics and Healthcare industries. At the moment, we are looking for a passionate Content Moderator to join our Operations team, the...

  • Trainer For Gaming Project

    2 semanas atrás

    Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    What you can expect Are you passionate about training and developing people and have previous experience doing so? You will be responsible for welcoming newcomers to our project and providing them with initial training sessions regarding their new position. You will also be responsible for following up on their performance on the job, identifying training...

  • Trainer For Gaming Project

    4 semanas atrás

    Lisboa, Portugal Teleperformance Tempo inteiro

    What you can expect Are you passionate about training and developing people and have previous experience doing so? You will be responsible for welcoming newcomers to our project and providing them with initial training sessions regarding their new position. You will also be responsible for following up on their performance on the job, identifying training...

  • German Speaking Video Moderator, Social Media

    2 meses atrás

    Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiro

    Guten Tag! You got an eye for detail and love social media? Here's your chance to combine your interests and kick-start your career with a bang! We are looking for a German Speaking Video Moderator for a renowned social media platform. No experience? No problem! If you have a valid European Union passport, you’re in for an exciting career opportunity in...

  • Content Moderator

    2 semanas atrás

    Lisboa, Portugal Conectys Tempo inteiro

    **Who We Are** Conectys is one of the fastest growing BPO’s in the market, with over 3000 employees across many locations worldwide, offering multilingual outsourcing services to customers in the Gaming Entertainment, Electronics and Healthcare industries. At the moment, we are looking for a passionate Content Moderator to join our Operations team, the...

  • Italian Speaker

    4 semanas atrás

    Lisboa, Portugal Conectys Tempo inteiro

    **Who We Are**: Conectys is one of the fastest growing BPO’s in the market, with over 3000 employees across many locations worldwide, offering multilingual outsourcing services to customers in the Gaming Entertainment, Electronics and Healthcare industries. At the moment we are looking for a passionate Content Moderator to join our Operations team, the...

  • Pashto Speaker

    2 semanas atrás

    Lisboa, Portugal Conectys Tempo inteiro

    **Who We Are**: Conectys is one of the fastest growing BPO’s in the market, with over 3000 employees across many locations worldwide, offering multilingual outsourcing services to customers in the Gaming Entertainment, Electronics and Healthcare industries. At the moment we are looking for a passionate Content Moderator to join our Operations team, the...

  • Polish Speaker

    2 semanas atrás

    Lisboa, Portugal Conectys Tempo inteiro

    **Who We Are**: Conectys is one of the fastest growing BPO’s in the market, with over 3000 employees across many locations worldwide, offering multilingual outsourcing services to customers in the Gaming Entertainment, Electronics and Healthcare industries. At the moment we are looking for a passionate Content Moderator to join our Operations team, the...

  • Spanish Speaker

    4 semanas atrás

    Lisboa, Portugal Conectys Tempo inteiro

    **Who We Are**: Conectys is one of the fastest growing BPO’s in the market, with over 3000 employees across many locations worldwide, offering multilingual outsourcing services to customers in the Gaming Entertainment, Electronics and Healthcare industries. At the moment we are looking for a passionate Content Moderator to join our Operations team, the...

  • Norwegian Speaking Trust

    3 semanas atrás

    Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiro

    Hey there, future star! Get ready to kickstart your career in the customer service industry! We're on the hunt for an enthusiastic Norwegian Speaking Trust & Safety Content Moderator and Investigator for Bolt. You'll be based in the vibrant city of Lisboa, but hey, guess what? You can totally rock this job from the comfort of your own home! **Role...

  • Content Moderator for Gaming Company

    2 semanas atrás

    Lisboa, Portugal Blu Selection Tempo inteiro

    **Your responsibilities and impact as a Content Moderator will be**: - Content moderation of chats via internal company software - Content moderation of any content that customers may be exposed to when playing - Analyzing customer behavior and making decisions based on existing policies - Analyzing customer behavior that violates the terms of use or...