Senior Payroll Specialist

7 meses atrás


Lisboa, Portugal ADP Tempo inteiro

**Visión general**:
ADP Iberia se dedica a proveer servicios de outsourcing de nómina y RRHH a sus clientes. Para dar el mejor Servicio ha de contar con una gran área de profesionales de atención al cliente y un producto que brinde servicio tanto a los usuarios de los clientes como a los usuarios internos que realizan todo el proceso de nómina, administración del portal, gestión con la Seguridad social, etc.

**Objetivo del rol**:
Gestionar la cartera de clientes asignada, cumpliendo con los plazos pactados en cada proceso y asegurando una calidad óptima en los resultados entregados.

Asegurar el cumplimiento legal, de acuerdo con la normativa vigente, en todos los procesos realizados y buscar proactivamente mejoras que puedan asegurar una mayor calidad o eficiencia en el servicio.

Participar en aquellos proyectos internos que la compañía pueda asignar con el objetivo de implementar nuevas herramientas o procesos.

**Responsabilidades**:

- Gestión del servicio del cliente on-site: requerimientos específicos, solicitudes relativas al proceso de gestión de su servicio así como aspectos legales.
- Resolución y gestión de incidencias derivadas del servicio
- Realización de reuniones periódicas con los clientes a cargo: Consensuar y actualizar el calendario de nómina y procesos diarios pactados con el cliente
- Revisión y preparación de los datos relativos a los procesos administrativos para su procesamiento en nómina (Realización de pruebas funcionales en la/s plataforma/s)
- Procesamiento de la nómina del cliente y realización de los controles necesarios definidos por el departamento para asegurar la calidad del proceso y servicio al cliente.
- Gestión del periodo de renta del cliente
- Realización y envío de los informes periódicos relativos al proceso de nómina (IRPF, ficheros seguridad social, cuadre contable de nómina....)

**Calificaciones**:
**Experiência**:

- 3-4 años de experiência en puesto similar
- Conocimientos legislación laboral española
- Conocimientos de aplicaciones y programas de nómina y RRHH
- Conocimientos avanzados de EXCEL
- Más de 500 nóminas procesadas
- Conocimientos del Modelo 111 y 190 / Seguridad Social
- Procesamiento de Altas y Bajas

**Competencias / Skills**
- Capacidad de Comunicación y gran Orientación al cliente
- Team Player
- Capacidad de trabajar bajo presión.
- Capacidad de Organización y priorizar tareas.
- Capacidad Analítica
- Capacidad de Resolución y proactividad.
- Flexibilidad y Adaptabilidad.

**Estudios**:

- Relaciones laborales
- Ciclo Formativo Grado medio/superior

**Idiomas**:

- Castellano (nativo)
- Inglés (a plus)

Estamos diseñando una mejor manera de trabajar para que puedas alcanzar tus objetivos. La revista FORTUNE® la ha nombrado repetidas veces como una de las "empresas más admiradas" y DiversityInc® la ha reconocido como una de las "50 mejores empresas para la diversidad". ADP trabaja con más de 740 000 organizaciones de todo el mundo para ayudar a su personal a trabajar de forma más inteligente, aceptar nuevos retos y liberar su talento. "Siempre diseñando para las personas" significa que creamos plataformas que transforman la forma de realizar un buen trabajo para que juntos podamos descubrir un mundo de oportunidades.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.



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