Business Travel Agent

2 semanas atrás

Lisboa, Portugal Blu Selection Tempo inteiro

Do you have a passion for the travel and tourism industry? Do you especially enjoy working in the business travel sector? Then this job is for you As a Business Travel Agent, you will be responsible for supporting your clients with having the best possible travel experience. Your role will be to solve issues, communicate effectively, connect the client with internal stakeholders, and provide the best possible customer experience.

**Your responsibilities and impact as a Customer Service Agent will be**:
B2B support to business travelers.
- Offering travelers first-class personalized assistance, from booking to post-trip follow-up.
- Providing accurate and detailed fare information for the entire travel process of the client.
- Guaranteeing a rapid response to traveller requests while respecting service level agreements (through effective management of chat, telephone systems and our online travel tool).
- Providing a high level of service to travelers while complying with company, customer and supplier procedures and policies.
- Regularly reporting back to the product and engineering teams to optimize agent tools according to internal needs.
- Participating in regular team meetings to keep abreast of new products, sector updates and exciting team initiatives.

**Skills, experiences and interests you need to succeed in this role**:

- Native level of Dutch and professional level of English (mandatory).
- 1 to 3 years of GDS experience (Amadeus, Galileo, Sabre).
- Travel background is a must.
- Only A-levels qualification required.
- Strong focus on providing high-quality and luxury services.
- Exceptional communication skills, avoiding typical call center communication.
- Familiarity and confidence in working with Gmail, Zendesk, Slack, Salesforce.
- Possesses an empathetic disposition while maintaining a consistently professional attitude.
- Having a valid Portuguese work permit (required).

**What’s in it for you?**
- 1 year contract with the possibility of renewal.
- 1 month trial period.
- Fully remote position (in Portugal)
- Support with your relocation and paperwork (NIF and SSN)
- Work schedule: Monday to Sunday, 05 AM - 10 PM, with rotating schedules.
- Days off: Rotating between Friday to Monday, with varying numbers of days off per week.
- Health and Life insurance.
- Competitive salary.

**Company description**:
Located in Lisbon, you will find a tech company that makes business travel easy. With their all-in-one app, you can manage your travel from booking your flight to paying for your expenses during your trip. The days of saving your receipts are officially over.

  • Travel Agent

    3 semanas atrás

    Lisboa, Portugal Recruitment Apple Lovers Tempo inteiro

    Travel agent, GDS Sabre, Galileo or Amadeus Full time Location: Portugal, Remote Languages: French + English Salary: To be discussed + Extra pay: nights (+25%), Sundays and public holidays worked (+50%) Starting date: As soon as possible. Description : Daytime back-up service for travel agencies Travel Management Company (TMC) and provides...

  • Travel Agent for Misterfly

    4 semanas atrás

    Lisboa, Portugal Webhelp Portugal Tempo inteiro

    **WE ARE A GREAT PLACE TO WORK!** **Join us in Lisbon, Portugal!** **About Webhelp** **Webhelp** is a French multinational BPO company that is making business more human for the world’s most exciting brands. By **choosing Webhelp** you will be part of a family of over 110,000 game-changers from more than 140 locations in 58 countries. Join us at...

  • Agente De Turismo

    1 semana atrás

    Lisboa, Portugal Best Travel Lisboa Tempo inteiro

    Empresas: Best Travel Lisboa A posição de Agente de Turismo na nossa agência de viagens oferece um contrato a termo certo em horário completo. Além de teres a oportunidade de trabalhar num ambiente dinâmico e multicultural, também terás a possibilidade de desenvolver as tuas competências em vendas, atendimento ao cliente e organização de viagens....

  • Agente De Turismo

    1 semana atrás

    Lisboa, Portugal Best Travel Lisboa Tempo inteiro

    Sou uma empresa: Best Travel LisboaA posição de Agente de Turismo na nossa agência de viagens oferece um contrato a termo certo em horário completo. Além de teres a oportunidade de trabalhar num ambiente dinâmico e multicultural, também terás a possibilidade de desenvolver as tuas competências em vendas, atendimento ao cliente e organização de...

  • Agente de Turismo

    1 semana atrás

    Lisboa, Portugal Best Travel Lisboa Tempo inteiro

    Sou uma empresa: Best Travel LisboaA posição de Agente de Turismo na nossa agência de viagens oferece um contrato a termo certo em horário completo. Além de teres a oportunidade de trabalhar num ambiente dinâmico e multicultural, também terás a possibilidade de desenvolver as tuas competências em vendas, atendimento ao cliente e organização de...

  • Travel Agent for Expedia

    4 semanas atrás

    Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    Do you have passion for the travel and tourism industry?Do you like travelling when everything goes the way it should? You can have an impact on making travellers ́ journeys a success Do you want to work for the worldwide known Travel Agency Expedia? We are looking for dynamic people like you who are open for a new experience abroad.

  • Travel Agent for Expedia

    4 semanas atrás

    Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    Please apply only if you hold EU citizenship or valid work permit for Portugal The Company. Do you have a passion for the travel and tourism industry?Do you like traveling when everything goes the way it should? You can have an impact on making travelers ́ journeys a success Do you want to work for the worldwide known Travel Agency Expedia? We are looking...

  • Reiseberatung Für Business Travels

    Há 1 mês

    Lisboa, Portugal Job Traveler Tempo inteiro

    **Darum geht's**: Egencia bietet Reisenden, Travel Managern und Reisekoordinatoren als Teil von American Express Global Business Travel ein unvergleichliches Preis-Leistungs-Verhältnis, eine einzigartige Auswahl und überzeugende Benutzerfreundlichkeit. Allein letztes Jahr wurden 14 Millionen Geschäftsreisen ermöglicht. Als ein...

  • Travel Agent for Expedia

    4 semanas atrás

    Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    Please apply only if you hold EU citizenship or valid work permit for Portugal The Company. Do you have passion for the travel and tourism industry?Do you like travelling when everything goes the way it should? You can have an impact on making travellers ́ journeys a success Do you want to work for the worldwide known Travel Agency Expedia? We are looking...

  • Operation and Support Agent

    4 semanas atrás

    Lisboa, Portugal RealTime Travel Solution Tempo inteiro

    **Sou uma empresa**:RealTime Travel Solution

  • Corporate Travel Consultant

    4 semanas atrás

    Lisboa, Portugal Kelly Services-Portugal Tempo inteiro

    **Publicado** - 19-Apr-2024**Salário** **Localização** - Lisboa**Categoria** - Permanente**Sector** - Hotelaria e Turismo**Referência** - BBBH631369**Descrição** A Kelly Services encontra-se a recrutar um **Agente de Viagens Corporate** **(M/F)** para integrar nos quadros de um conceituado cliente especializado em viagens de negócios (Corporate...

  • Dutch-speaking Customer Support Agent for Famous

    Há 1 mês

    Lisboa, Portugal IT Jobs Worldwide Tempo inteiro

    Dutch-speaking Customer Support Agent for famous online travel agency, Lisbon area with hybrid option **Job details**: **Location** Lisbon **Discipline** - Customer Service**Reference** 35654 **Contact Name** Robin Bos **Job description**: Are you a motivated and enthusiastic native Dutch speaker looking for an international challenge? Do you want to...

  • Dutch-speaking Customer Support Agent for Famous

    Há 1 mês

    Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Dutch-speaking Customer Support Agent for famous online travel agency, Lisbon area with hybrid option **Job details**: **Location** Lisbon **Discipline** - Customer Service**Reference** 35654 **Contact Name** Donna Diependaal **Job description**: **Are you a motivated and enthusiastic native Dutch speaker looking for an international challenge? Do you...

  • Italian Compliance Agent for An Online Travel

    Há 6 dias

    Lisboa, Portugal Foundever Tempo inteiro

    **Come and work with us.** Are you** Italian **native or fluent with strong **English** communication skills? Looking to make your career in a multicultural environment in the sunny and happy **Lisbon**? **So we have the perfect opportunity for you!** Your future project: join our **Italian Customer Support** team. Our **client **is one of the largest...

  • Travel Care For Expedia

    2 semanas atrás

    Lisboa, Portugal Teleperformance Tempo inteiro

    We're supporting some of the most well-known brands in the on-line travel industry from our Contact Center in Lisbon, Portugal. We help travelers to easily research, plan, book and experience their holidays or business trips, wherever they may be.

  • German Travel Representative

    4 semanas atrás

    Lisboa, Portugal speakit Tempo inteiro

    Are you a German speaker? Do you love traveling? We are looking for German speakers to work as Travel Representatives to work in Lisbon, for one of the leading world's business travel platform. The company offers online reservation for hotel rooms and rental car through the internet to both leisure and business travelers! Looking to build your career in the...

  • Corporate Travel Consultant

    3 semanas atrás

    Lisboa, Portugal Kelly Services Inc. Tempo inteiro

    A Kelly Services encontra-se a recrutar um Agente de Viagens Corporate (m/f) para integrar nos quadros de um conceituado cliente especializado em viagens de negócios (Corporate Travel Management), turismo desportivo, viagens de incentivo e de lazer.Perfil pretendido:Formação na área do turismo ou em áreas similares;Pelo menos 1 ano de experiência em...

  • Corporate Travel Consultant

    3 semanas atrás

    Lisboa, Portugal Kelly Services Inc. Tempo inteiro

    A Kelly Services encontra-se a recrutar um Agente de Viagens Corporate (m/f) para integrar nos quadros de um conceituado cliente especializado em viagens de negócios (Corporate Travel Management), turismo desportivo, viagens de incentivo e de lazer. Perfil pretendido: Formação na área do turismo ou em áreas similares; Pelo menos 1 ano de experiência...

  • Supervisor For Online Travel Industry

    2 semanas atrás

    Lisboa, Portugal Teleperformance Tempo inteiro

    Are you a Dutch speaker looking for your next career path as a Supervisor for Online Travel Industry?Do you have passion for Travel Industry and Technology? Are you engaged with social media? Do you have previous experience managing medium-sized teams in a customer service environment, ensuring that they deliver the best service possible? Then, you are our...

  • Italian Compliance Agent for an online travel agency

    Há 5 dias

    Lisboa, Portugal Foundever Tempo inteiro

    Italian Compliance Agent for an online travel agency - Lisbon, Portugal Req ID#: 385037 Lisboa, Portugal, PT Job Description: Come and work with us. Are you Italian native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in the sunny and happy Lisbon ? So we have the...