German Customer Support Order Management
2 meses atrás
**Position description**:
- Full time job (8 hours a day and 5 days a week
- total of 40 hours per week)
- Monday Friday
- Easy a
- nd fast recruitment process
**About the project**:
It is for a well known medical company with millions of customers worldwide.
**Your new employer**:
A worldwide renowned outsourcing company that provides services of customer and technical support. This job offer will be a great opportunity to be part of its excellence team, in an amazing country.
**Some of the position’s requirements and responsabilities**:
- Proficiency in German (C1/C2) and very good English (B2 level minimum)
- 2 years' experience in customer service
- Excellent interpersonal and communication skills
- Receive and distribute incoming customer orders
- Communicate order entry and fulfillment issues with Sales and Customer Experience members as required
- Ensure record accuracy by maintaining data integrity during the order entry process
- Handles order management from entry to delivery and resolves complex customer billing issues, ensuring effective resolution and an improved customer experience.
- Collaborates and coordinates cross-functionally with Customer Care, Pricing Team and Accounts Receivable to ensure correct information.
**What you will be offered**:
- Attractive monthly salary
- Possibility of accommodation in Lisbon
- Complete paid training by certified instructors
- Private health insurance
**Important notes**:
Art der Stelle: Vollzeit
Gehalt: 1.895,00€ pro Monat
Bewerbungsfrist: 28.04.2024
Voraussichtliches Einstiegsdatum: 02.05.2024
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