Customer Success
4 meses atrás
_**Skoiy**_ _é um conjunto de plataformas de media segmentado em 4 áreas: arquivo e catalogação, distribuição de media, monetização e soluções OTT premium._
- Com sede em _**Vila Nova de Famalicão (Braga)**_, a Skoiy é uma solução desenvolvida _**100% in house**_ _pela nossa equipa de engenheiros experientes e UI/UX designers, utilizada pelos maiores grupos de media nacionais, clubes de futebol e federações desportivas. _
We are looking for a **Customer Success**
A Skoiy, marca líder em soluções tecnológicas para medias digitais, procura um profissional dinâmico e proativo para atuar como **Customer Success**. Ao integrares a nossa equipa serás responsável por construir e fortalecer relacionamentos com os nossos clientes, além de gerir projetos e atrair novos novos negócios.
**Skills que precisas de ter**:
**Habilidades técnicas**:
- Formação académica superior.
- Experiência comprovada em gestão de cliente ou em áreas relacionadas (atendimento ao cliente, vendas).
- Experiência em gestão de projetos.
- Conhecimento em ferramentas de CRM, Gestão de Projetos e Google Suite.
- Experiência em empresas de tecnologia (valorizado).
- Inglês fluente (desejável).
**Habilidades comportamentais**:
- Excelente comunicação verbal e escrita.
- Foco em resultados e orientação para metas.
- Proatividade e capacidade de trabalhar de forma autónoma.
- Habilidade para construir relacionamentos e negociar.
**Algumas das tuas responsabilidades**:
- **Gestão de projetos**: Planear, executar e acompanhar projetos desde a concepção até à sua entrega.
- **Desenvolvimento de negócios**: Prospectar novos clientes, realizar apresentações, negociar contratos e fechar novos negócios.
- **Relacionamento com o cliente**: Ser o principal ponto de contato do cliente, oferecendo suporte e garantindo a satisfação.
- **Onboarding**:Formação e acompanhamento dos novos clientes na plataforma.
**What you'll brings**
A experiência e a formação são importantes, mas também nos preocupamos com o carácter, a paixão e a ética profissional. O sentido de humor também ajuda muito. A tua empatia, capacidade de escuta ativa, e uma atitude de "eu consigo" irão permitir te transformares num verdadeiro team player.
- Are you ready for this game?_
**JOIN THE TEAM**
Candidata-te aqui ou através de e visita-nos em
- **Skoiy® **_Powering Digital Media_
**Tipo de oferta**: Integral/Full-time
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