Customer Service
7 meses atrás
O cliente é o teu foco e procuras proporcionar-lhe sempre uma experiência de excelência? Se sim, temos o desafio perfeito para ti
A **Transnautica Global Logistics **localizada em **Vilar do Pinheiro** está à procura de talentos que desejem abraçar as aventuras da área de customer service e que pretendam fazer a diferença
Estás curioso por saber mais sobre este projeto?
**O que será o teu dia-a-dia**:
- Prestar apoio pós-venda, apresentando e respondendo às solicitações dos Clientes acerca dos nossos serviços e estado dos produtos
- Monitorizar o movimento de mercadorias, fornecendo informações regulares aos clientes sobre a localização e o estado do transporte
- Conferir se os dados inseridos em sistema estão de acordo com os produtos em armazém
- Gerir as reclamações dos clientes e solucionar as mesmas
- Contactar agentes internacionais
**O que procuramos em ti**:
- Formação ao nível do 12º ano na área da comunicação, logística, transportes, gestão ou outras áreas similares
- Experiência de 2 anos em função semelhante no setor dos transportes/transitários
- Bons conhecimentos de Excel e Inglês
- Boa capacidade de comunicação, organização, resolução de problemas e assertividade
**Estás pronto para abraçar este novo desafio? Candidata-te**
**Sobre nós**:
Com sede em **Vilar do Pinheiro** e plataformas em Oliveira do Bairro, Coimbra e Alverca, equipada com os melhores recursos operacionais, a **TRANSNAUTICA** conta ainda com mais de 150 colaboradores empenhados em prestar serviços de qualidade a todos os seus clientes.
**Tipo de oferta**: Integral/Full-time
**Benefícios**:
- Cartão/Ticket refeição
Horário de trabalho:
- De segunda à sexta-feira
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