Data Administrator
3 semanas atrás
**Data Administrator - French and Flemish Speaker (M/F/d)**
As Partner of Choice,
**Global Business Services (GBS)** provides innovative digital solutions and customer-oriented business services for companies and organizations in areas such as Finance, Human Resources, Information Technology, Supply Chain, Customer Care and many more.
In Portugal we are already more than 1000 connected people, from over 50 different nationalities, providing added-value services to more than 80 countries.
Want to know more about GBS? Check out here
Our Opportunity-to-Cash business line provides a variety of transactional and digital services - from lead generation to the collection of incoming payments. We also provide services related to Quotation, Offer and Contract Management, Order Management & Logistics, Cash Collection, and much more
**Are you ready to be part of the change and help us make real what matters?**
**What role will you play?**
- Be responsible for a group of customers and keep installed base always up to date
- Be responsible for the Maintenace planning and other adjustments
- Based on intervention reports from technicians, you should be able to compare the report with contract documentation and update the ERP system accordingly;
- Consolidated report must be created on a frequent basis;
- Clarify discrepancies with business units and customers;
- Resolve customer and business unit inquiries;
- Ensure high level quality in all communication and tasks;
- Identify and implement process improvements and best practice initiatives;
- Preparation and forwarding all reports before the deadlines;
- Participate in KPIs trends, root cause analysis of mistakes/errors and problem solving;
- Execute identified business and internal controls;
- Focus on Customer Service, ensuring good communication levels to identify and resolve problems;
- Ensure Global and E2E compliance for activities performed in team.
**We are looking for**:
- Degree/Experience in Accounting, Finance, Economics or similar and/or;
- Relevant work experience in Opportunity to Cash;
- Ability to work under pressure, in a changing environment;
- Mandatory: Proficiency in French, Flemish or Dutch - minimum C2 level (able to communicate freely with customers and sales managers); English or other languages will be considered a plus;
- A continuous learning attitude;
- Able to propose and implement improvements in procedures;
- Strong problem solving and analytical skills;
- Strong customer focused attitude with a commitment to quality and customer service;
- Good communication skills and ability to work as a team member;
- Excellent organizational and planning skills;
- Strong work ethic - we are always acting in name of Siemens.
**What makes us proud as an employer**:
- Top Companies to work in Portugal (Awarded by LinkedIn)
- Healthy Workplaces Award - 3rd large corporations (Awarded by Portuguese Psychologists’ Association)
- TOP 20 Most Admired Shared Services Organizations in the World
- The Biggest of Tech Portugal -Technology Production Category (Awarded by Exame Informática and Visão Magazines)
- Most ESG responsible company in Tech/Industrial Sector (Awarded by Merco Corporate Reputation Monitor)
- 2nd Best Engineering Company (Awarded by Teamlyzer, biggest portuguese tech community platform)
**We are thrilled to have**:
A hybrid working model with a flexible working hours policy in order to promote work life balance. A budget for setting up a home office, health insurance and a financial support program for your studies
You also have a medical center on the premises, sports groups, 2 days volunteering, access to e-learning platforms (Learnlight, Linkedin Learning and more) and discounts with partners.
To all these benefits we add the possibility to work in a fresh, relaxed, and always motivated environment
**#Siemens #PeopleAtSiemens #GBSpartnerofchoice**
**Organization**: Global Business Services
**Company**: Siemens S.A.
**Experience Level**: Mid-level Professional
**Full / Part time**: Full-time
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