German-speaking Customer and Back-office Support

3 semanas atrás


Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiro

German-speaking Customer and Back-Office Support in Lisbon, remote and hybrid options

**Job details**:
**Location**

Lisbon

**Job type**
- Hybrid**Discipline**
- Customer Service**Reference**

35640

**Contact Name**

Sarah Pinheiro

**Job description**:
Are you a motivated and enthusiastic native german speaker looking for an international challenge? Do you want to enjoy an exciting lifestyle in the sun of Portugal?

**Work as a German-speaking **Customer Support or Back-office** Agent in Portugal**

**Tasks**:

- Placing orders
- Inquiries about products
- Locating product
- Collecting and providing feedback
- Checking on Order Status
- Setting up returns, checking status of returns and refunds, assisting with refunds
- Handling Consumer Complaints
- Providing technical support for users
- Scheduling call backs and performing outbound Calls

**Requirements**:

- Native level of German and business fluent English both written and oral.
- Prior experience in customer service/technical support and/or experience
- Ability to take detailed information
- Adapt at working with ambiguity
- Strong comprehension skills (adaptive writing, active reading)
- Ability to stay positive and project optimism - Adaptability to new and ever-changing needs
- Enjoying the gadget culture and staying up-to-speed on the consumer electronics industry
- Strong organizational skills.
- Demonstrated sales and/or customer service success

**Conditions**:

- Good competitive local salary
- Meal Allowance 6 euros per day
- Health insurance
- Performance bonus 150 euros

**Multilingual Jobs Worldwide**
- We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more.- Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.



  • Lisboa, Portugal KGR Tempo inteiro

    We are recruiting for an international company a German speaking Customer service Agent **Missions**: - Communicate with customers using various channels - Ensure customer satisfaction and provide professional customer support - Support standard queries - Develop an understanding of customer’s position and service delivery requirements to enable the...


  • Lisboa, Portugal Language Recruiters Tempo inteiro

    Location: - (1200-629) Lisbon, Portuguese areas, Portugal - Salary: - Market related - Type: - Permanent - Main Industry: - Search Customer Service & Call Centre Jobs - Job ID: - 126983859 - Company: - Language Recruiters - Posted On: - 04 May 2023 An international super-fast growing tech company that are revolutionising hoteliers around the globe...


  • Lisboa, Portugal KGR Tempo inteiro

    We are recruiting for an international company a German speaking Customer service Agent, **Remote possible in Portugal** **Missions**: - Communicate with customers using various channels - Ensure customer satisfaction and provide professional customer support - Support standard queries - Develop an understanding of customer’s position and service...


  • Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiro

    **Role Description**: Hey there! We're looking for a passionate and dedicated German Speaking Customer Support representative to join our e-commerce team. In this role, your day-to-day tasks will involve solving customer queries, assisting in order processing, and ensuring a positive customer experience. You'll be the go-to person for our German-speaking...


  • Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiro

    Hey there, eager-beaver! Are you a German speaker with a knack for solving problems? Are you ready to kick-start your career in the e-commerce customer support world? If you're nodding your head and saying \Ja\ then you're just the person we're looking for! We need a German Speaking Customer Support superstar to join our remote team in Lisboa. **Role...


  • Lisboa, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

    In partnership with David Kennedy Recruitment we are working with a leading multinational technology BPO business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would be managing a social media part of a popular streaming service platform. **DUTIES AND RESPONSIBILITIES**: - Ensure...

  • German Speaking

    3 semanas atrás


    Lisboa, Portugal Connections Tempo inteiro

    Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trustedexperience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in...


  • Lisboa, Portugal Bolt Technology Tempo inteiro

    We are looking for an exceptional Customer Support Specialist to join our fast-growing Support team working across our ride hailing businesses. The position would be based from our office in or Lisbon, Portugal. **Your daily adventures will include**: - Working in a young and energetic team - Working across our passenger transport customers - Relying on...


  • Lisboa, Portugal City Job Offers Tempo inteiro

    **German-speaking Customer Service in Lisbon** Are you a troubleshooting person and your mother tongue is German? Want to be part of a greater market platform? We offer you an exciting position with great benefits and career opportunities in sunny Lisbon. **German-speaking Customer Service in Lisbon** We are looking for German speakers to provide...


  • Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading multinational technology BPO business which is looking to recruit an experienced German-speaking Customer Support Agent for their offices in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary **DUTIES AND RESPONSIBILITIES**: -...


  • Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their offices in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Ensure customer...


  • Lisboa, Portugal Connections Tempo inteiro

    Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trustedexperience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in...


  • Lisboa, Portugal Betting Connections Tempo inteiro

    **iGaming Opportunity (one of richest industry)** Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionizing the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a **German speaking Customer...


  • Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiro

    **Role Description**: Hey there, future superstar! We're looking for a German Speaking Customer Support Agent to join our vibrant team. Your main task? Providing top-notch service to our customers. You’ll lend a listening ear, solve problems, and make our customers’ day a little brighter. This is an entry-level position, so don’t sweat it if you...


  • Lisboa, Portugal Smartrecruitments Tempo inteiro

    Customer Support with German (B2) - Lisbon - Office Monday to Friday - 08:00-17:00 About the project: You will support German-speaking clients of a medical technology company, with a focus in orthopedics. The company was founded in 1995. It is headquartered in Wilmington, Delaware and is listed on the NYSE. The company has over 5,000 employees operating at...


  • Lisboa, Portugal Olisipo Tempo inteiro

    Referência 12444_IT Back Office Support_Lisbon **Descrição**: Service Desk **Perfil**: - Bachelor's degree in computer science, information technology or equivalent; - +3 years of experience in technical support (Back office User Support) and process development; - Skills with Java, HTML5, UNIX Script, Linux and PL/SQL; - Fluency in English. Main...

  • German Customer Support

    1 semana atrás


    Lisboa, Portugal SmartRecruitments Tempo inteiro

    **Office position in Lisbon**: - ** Monday to Friday - no weekends**: - ** No Experience Needed**: training is provided **Your tasks**: - Processing customer inquiries in German; - Processing inquiries from corporate customers (B2B); - Assistance with questions about programs such as Acrobat Reader, Captivate, Creative Cloud, Dreamweaver, Framemaker,...


  • Lisboa, Portugal Speakit Tempo inteiro

    DescriptionAre you looking for a new job opportunity in the field of Customer Support in sunny Lisbon? Would you like to be part of an international team where you have realistic possibilities of developing your career? If the answer is yes, please keep reading because we have the right opportunity for you! Responsibilities:Customer advice by telephone and...


  • Lisboa, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a German-speaking Customer Service Agent in Lisbon, Portugal. As a Customer Service Agent, you will play a crucial role in ensuring a seamless and positive experience for our German-speaking customers. You will be responsible for addressing customer inquiries and resolving issues...


  • Lisboa, Portugal Nordic Jobs Worldwide Tempo inteiro

    Posted 26 May 2023 LocationLisbon DisciplineCustomer Service Reference36599 Viktor Söderström **Are you a motivated and enthusiastic native Swedish speaker looking for an international challenge? Do you want to enjoy an exciting lifestyle in the sun of Portugal?** **Work as a Swedish-speaking Fraud Prevention **or Back-office** Agent for an American...