Dutch Speaking Fraud Prevention

2 meses atrás


Lisboa, Portugal Speakit Jobs Tempo inteiro

You will be supporting Dutch-speaking customers of an American multinational corporation and technology company headquartered in Cupertino, California, in Silicon Valley. It designs, develops, and sells consumer electronics, computer software, and online services.

**Here's what you can expect**:

- **Choosing from various starting dates available, including: 13.05 and more**:

- Benefiting from an easy **online recruitment process **(phone call interview).
- **No previous experience required. What matters are your language skills and willingness to learn new things**

**Your tasks**:

- Utilizing fraud detection tools and software to monitor and identify potentially fraudulent activity.
- Taking appropriate action on confirmed fraudulent transactions, such as canceling orders, blocking accounts, or initiating chargebacks.
- Educating customers on best practices for fraud prevention and security.
- Maintaining detailed records of fraud cases, investigation outcomes, and actions taken.
- Collaborating with other teams, such as Customer Support, Legal, and IT, to address fraud-related issues comprehensively.
- Continuously evaluating and improving processes and strategies

**You only need**:

- Fluency in **Dutch language**(must be at least B2+)
- Communicative level of **English language **(at least B2) are required.
- Good to have technical knowledge or experience, but not required
- EU citizenship or full working rights.
- Be courageous and seize this opportunity

**Your rewards**:

- **Standard salary of €1298 gross per month**:

- Access to **discounted accommodation provided by the company** (if you live more than 100km from Lisbon and want to relocate there)
- **Public and private health insurance provided by the employer.**:

- The first contract for 12 months, with the possibility of signing a permanent one after 2 years (or renewing the previous one).

**If you're moving from abroad, you'll benefit from**:

- Airport pick-up and administrative assistance with your registration in Portugal,
- Accommodation in the city of Lisbon;
- Integration activities like Portuguese lessons, sports, surfing, waling tours and other opportunities for integration.

Ready to embark on a new journey in your career?

**Tipo de oferta**: Período Integral

Pagamento: 1 300,00€ por mês

Horário de trabalho:

- Turno de 8 horas
- Turno rotativo



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